All articles

  1. 07_02_05_17

  2. 07_02_06_01

  3. 07_02_06_02

  4. 07_02_06_03

  5. 07_02_06_04

  6. 07_02_06_05

  7. 07_02_06_06

  8. 07_02_07

  9. 2 for 1 Coupon Deals (BOGO) - Video

  10. 3rd Party Online Ordering Integration

  11. 5 Tips for Working With Tickets

  12. 7.3.0

  13. A List of New Customers

  14. Activate A Driver

  15. Active Employee List

  16. Add A Customer To An Order (version 8.1+) - Customer Search

  17. Add A Inventory Ingredient Recipe

  18. Add A Mailing Address

  19. Add A New Customer

  20. Add A New House Account

  21. Add a pop up alert or note to a customer record (Version 8.1+)

  22. Add A Tip To An Order Via The Tender Process

  23. Add A Tip via Driver Close - New & Improved v.7.7.0

  24. Add A Tip Via Driver Close Process

  25. Add A Tip via Server Details Screen

  26. Add A Tip Via The Order Screen

  27. Add An Alternate Address

  28. Add An Alternate Phone Number

  29. Add An Alternate User

  30. Add An Ingredient

  31. Add Inventory Ingredients - Video

  32. Add multiple addresses to customer record (version 8.1+)

  33. Add Notes To A Customer Profile

  34. Add Or Remove A Topping From An Item

  35. Add Or Remove An Item From An Open Order

  36. Add Requirements Expiration To Active Employee Report

  37. Add/Remove Ticket Messages on An Item Or Order

  38. Adding a Requirement to an Item

  39. Adding An Employee

  40. Adjust A Customer's Loyalty Points

  41. Administrative Password Privileges

  42. Allow / Prevent Customers Using Checks

  43. Alternate Address

  44. Alternate Pricing

  45. Apply A Coupon Multiple Times

  46. Apply A Coupon Via Coupon Code

  47. Apply a credit offer to a customer (version 8.1+)

  48. Apply A Discount

  49. Apply A Smart Coupon

  50. Applying Offers To Customers

  51. Assign A Bank To A Driver

  52. Assign A Bank To A Server

  53. Assign An Order To A Driver

  54. Assign Cash: Assign A Register / Drawer

  55. Associate An Ingredient To A Menu Item

  56. Authorize Customer To Use Checks

  57. Auto Clockout vs Auto Logout

  58. Auto Gratuity Tips

  59. Auto Select On Customer Lookup

  60. Availability

  61. Bank Deposit Report

  62. Bar Tabs

  63. Basic Buttons

  64. Block a customer from delivery or pick up orders (version 8.1+)

  65. Break/Lunch Configuration

  66. Building Your Menu

  67. Calculating Labor % on Gross Sales vs Net Sales

  68. Capturing Customer Signature on Credit Cards

  69. Cash Management Configuration

  70. Cash Management Overview

  71. Cash Management Setup - Video

  72. Cashier 101 Course

  73. Category Pricing Setup - Video

  74. Central Menu Management (CMM) - Video

  75. Change An Employee's Login ID

  76. Changing A Delivery Fee

  77. Changing A Tax Rate - Video

  78. Changing The Driver Fee And Method

  79. Changing Your Default Order Type

  80. Changing Your Default Screen

  81. Charge An Order To A Customer Account

  82. Clocking Out An Employee

  83. Close a Driver's Shift (with video)

  84. Close Register (version 7.6.x and earlier)

  85. Close Register: Improved in v.7.7.0 (with Video)

  86. Close Server Shift

  87. Closing Tickets at End of Day

  88. Combining Tickets

  89. Communications

  90. Configure Router

  91. Configure System To Use SalesBuilder (External Loyalty)

  92. Configuring ADP Payroll Export

  93. Configuring Schedule Overview

  94. Configuring Your System's Email

  95. Control the Sort Order of Items on Your Tickets

  96. Coupon Basics - Video

  97. Coupon Codes - Video

  98. Coupons 101

  99. Create A Cash Drawer

  100. Create A Deferred Order

  101. Create A Delivery Order

  102. Create A Dine In Order

  103. Create An Order To Go

  104. Create Labor Schedule - Daily

  105. Create Labor Schedule - Weekly

  106. Create Purchase Order

  107. Creating A Coupon

  108. Creating A Job Requirement

  109. Creating A Menu - Advanced - Video

  110. Creating A Menu Tab

  111. Creating a New Requirement

  112. Creating Messages

  113. Creating Print Settings

  114. Creating Tax Structures - Video

  115. Credit Batch - WorldPay Element / EMV

  116. Credit Card Batching - Video

  117. Credit Cards - Batch

  118. Credit Configuration

  119. Credit Configuration - Worldpay | Element EMV

  120. Credit Setup - Video

  121. Customer Account Statements

  122. Customer Account Summary Report

  123. Customer Advanced Search

  124. Customer Advanced Search Marketing (version 8.1+)

  125. Customer Credit Detail Report

  126. Customer Credits Summary Report

  127. Customer Details Overview

  128. Customer Display

  129. Customer Group Summary Report

  130. Customer Groups (version 8.1+)

  131. Customer Last Order Recall - Reorder Prior Order

  132. Customer Loyalty - Internal Loyalty Points Configuration

  133. Customer Notes

  134. Customer On Screen Signature

  135. Customer Order History - List of All Orders

  136. Customer Overview

  137. Customer Profile Overview

  138. Customer Screen Overview

  139. Customer Setup - Video

  140. Customer Setup Overview

  141. Customer Star Ratings

  142. Customer Trend Report

  143. Customize your Store Summary

  144. Customizing Your Manager Screen

  145. DayPart Hours

  146. Declare Tips At Clock Off

  147. Declined Deferred Credit Card Orders

  148. Deferred Details Report

  149. Deferred Item Sales Report

  150. Define Customer Groups

  151. Define Required Fields For Customer Profile

  152. Delete A Message

  153. Delivery Driver Fees - Video

  154. Delivery Fee Setup - Video

  155. Delivery Fees Using Google Maps

  156. Delivery Performance Report

  157. Delivery Setup - Video

  158. Deposit

  159. Designing Your Room/Tables - Video

  160. Did You Find The Answer?

  161. Disable Popups Requiring Customer Info

  162. DoorDash Drive Integration

  163. DR!VE App Frequently Asked Questions

  164. DR!VE Overview

  165. Driver 101 Course

  166. Driver Payroll Report

  167. Driver Return & Pay

  168. Driver Status Overview

  169. Driver Status Overview - New & Improved v. 7.7.0

  170. Driver Ticket Report

  171. Drop Server Cash

  172. Easily reorder customer's last order (version 8.1+)

  173. Edit A Customer Profile

  174. Edit A Message

  175. Edit A Requirement Selection

  176. Edit Detailed Customer Information (version 8.1+)

  177. Edit Driver Mileage

  178. Edit Driver Mileage On Payroll Details Report

  179. Edit Employee Timeclock Record

  180. Email A Customer Receipt

  181. Email Receipt And Order Confirmations

  182. Email to Employees

  183. Employee Job Type Setup - Video

  184. Employee Requirements

  185. Employee Schedule Report

  186. Employee Timeclock Setup - Video

  187. End Of Day Checklist

  188. End of Day Checklist

  189. End Of Day Deposit Alerts

  190. Excluding A Job Type from Labor % and Productivity

  191. Finish & Tender Configurations

  192. Fractions Setup - Video

  193. Free Delivery Coupons - Video

  194. Full Review

  195. General Printer Setup

  196. Gift Card Configuration

  197. Gift Certificates Report

  198. Happy Hour Coupons - Video

  199. Hardware Requirements

  200. Hardware Setup

  201. Hotel / Lodging Customers

  202. Hotel / Lodging Customers (version 8.1+)

  203. How Do I Edit A Deposit?

  204. How Many New Customers Have Returned?

  205. How To Clock In

  206. How To Clock Out

  207. How To Create A Job Type

  208. How To Create Custom Tender Types

  209. How To Drop A Driver's Money

  210. How To Merge Customer Accounts

  211. How To Pair Your Dejavoo Device For Mercury - Video

  212. How To Request Time Off

  213. How To Take A Break

  214. How To Take A Lunch

  215. I don't have enough cash to pay out tips!

  216. Import Your Drivers

  217. In House Orders - Bar

  218. In House Orders - Dine In

  219. In House Orders - Drive Thru

  220. In House Orders - Table

  221. In House Orders - To Go

  222. Inclusions Setup

  223. Income Summary Report

  224. Ingredient Tracking Report

  225. Ingredient Usage by Order Type

  226. Ingredient Usage by Topping Count

  227. Ingredients Overview

  228. Installing A Cash Drawer - Video

  229. Installing A Printer - Video

  230. Installing All-in-One POS Terminal - Video

  231. Installing CallerID

  232. Installing CallerID - Video

  233. Installing POS Terminal - Video

  234. Installing Your Network Router

  235. Installing Your Router- Video

  236. Installing Your Switch

  237. Installing Your Switch - Video

  238. Inventory Adjustments

  239. Inventory Adjustments Report

  240. Inventory Category Target Usage Report

  241. Inventory Ideal Usage Report

  242. Inventory Ingredient Recipe - Video

  243. Inventory Item Ingredient Setup - Video

  244. Inventory On Hand Report

  245. Inventory Purchases Report

  246. Inventory Set Up Workbook

  247. Inventory Warning Report

  248. Inventory Worksheet

  249. Item / Category Printing Setup

  250. Item Descriptions

  251. Item Forecast Report

  252. Item Ingredients Report

  253. Item Pricing

  254. Item Printing - Video

  255. Item Sales By Interval Report

  256. Item Sales Report

  257. Item Search Button - Video

  258. Job & Payroll

  259. KPS (Kitchen Production System) Operations

  260. KPS Category / Item Setup

  261. KPS Configuration

  262. Labor Forecast And Budget - Video

  263. Labor Sales Report

  264. Labor Schedule - Video

  265. Labor Schedule Report

  266. Late Deliveries Report

  267. Link A House Account To A Customer

  268. List of Customer E-mail Addresses

  269. List Of Customers Who Have Ordered Online

  270. Log Into Dr!ve App

  271. Log Off From On The Clock Report

  272. Make A Customer Tax Exempt

  273. Make a Customer Tax Exempt (version 8.1+)

  274. Make A Payment On A Customer Account

  275. Make An Offer A Smart Coupon

  276. Make Signatures On Credit Cards NOT Required

  277. Manage Overtime Settings

  278. Manage Ticket Numbers

  279. Manager 101 Course

  280. Manager Home Page - Video

  281. Managing Customer House Accounts (version 8.1+)

  282. Managing Sales Forecast and Labor Budget

  283. Managing Time Off Requests

  284. Managing Your Menu

  285. Manually Charge A Customer Account

  286. Manually Credit A Customer Account

  287. Manually Enter A Time Off Request

  288. Map Daily Deliveries and Daily New Customers

  289. Mapping Customer Data using Google Maps

  290. Marketing Search - Video

  291. Marketing To Lazy Customers - Video

  292. Marketing To New Customers - Video

  293. Marketing With Today's Deliveries - Video

  294. Meal Deal Coupons - Video

  295. Menu Function Buttons

  296. Menu Item Performance Report

  297. Menu Layout - Basics - Video

  298. Menu Link Buttons

  299. Menu Screen Overview

  300. Merge Customer Records (version 8.1+)

  301. Message Setup - Video

  302. Misc. Charge

  303. Modifiers - Thrive Online

  304. Modify A Tender Type On A Delivery Order - Video

  305. Modifying A Delivery Order

  306. Modifying Deferred Orders

  307. Moving from FireFly to Thrive

  308. Multiple Buttons

  309. Multiple Credit Card Slips / Transactions for One Order

  310. Multiple Pricing

  311. My Register is Short - Why?

  312. Non-Tax Sale

  313. On The Clock Report

  314. Open Bar Orders Not Appearing On Bar Table Layout

  315. Open Drawer

  316. Open Drawer Report

  317. Order A Fractional Pizza

  318. Order Screen Overview

  319. Order Type By Interval Report

  320. Order Type Setup - Video

  321. Other Printing Options

  322. Out of Stock & Countdown (version 8.1+)

  323. Out of Stock Inventory with Video

  324. Over / Short Report

  325. Overview

  326. Paid In / Paid Out Configuration

  327. Paid In/Out Report

  328. Paid-in / Out

  329. Pay An Order With Evenly Split Tenders

  330. Pay An Order With Multiple Tender

  331. Pay Tips

  332. Pay Tips On Payroll / Electronically

  333. Paying with an EMV device

  334. Payroll Details Report

  335. Payroll Report

  336. Phone Calls Report

  337. Phone Orders - Common Setup

  338. Phone Orders - Delivery

  339. Phone Orders - Delivery Area (Google Maps)

  340. Phone Orders - Eat-In

  341. Phone Orders - Pick Up

  342. Phone Orders - Street Databases

  343. Physical And Adjust Inventory - Video

  344. Physical Inventory

  345. Physical Inventory Worksheet

  346. PickUp Orders

  347. PO And Receive Inventory - Video

  348. Pre-Paying for A Pick Up Order - Video

  349. Preventing Chargebacks - Decline on AVS / CVV mismatch

  350. Pricing for Modifiers/Toppings

  351. Print a Receipt Only When A Customer Asks for One

  352. Printer Settings

  353. Printer Station Configuration

  354. Printer Ticket Configuration

  355. Printer Ticket Setup - Video

  356. Printing Inventory Weights

  357. Printing Promo Messages

  358. Problems Opening Exported Reports in Excel 2013

  359. Production Requisitions Report

  360. Production Time Report

  361. Promise Time Displays No Current Shift

  362. Promise Times

  363. Promise Times (version 8.1+)

  364. Promo Messages - Video

  365. Quickbooks Integration

  366. Reading Your Messages

  367. Receiving Purchases

  368. Reconcile

  369. Register A Driver

  370. Register A Finger Print

  371. Register Drop

  372. Registers and Cash

  373. Registers Report

  374. Reopen A Closed Ticket

  375. Reorder (duplicate) An Item

  376. Replacing An Ethernet Printer - Video

  377. Reprint a Prior Driver's Shift Close

  378. Reprint Ticket

  379. Reprints

  380. Require Drivers To Make Cash Drops

  381. Require Void Reasons

  382. Requirement Expiration Alerts

  383. Requirements Setup - Video

  384. Reserve A Table

  385. Restrooms

  386. Retail Bar Code Scanning / Item Search

  387. Return A Driver

  388. Salary Cost Distribution - Video

  389. Sales By Day Part Report

  390. Scheduled Vs Actual Report

  391. Security Settings - Video

  392. Security Settings Configuration

  393. Sell A Gift Card

  394. Sending An Instant Message

  395. Sending Messages To Employees

  396. Server 101 Course

  397. Server Details

  398. Server Item Sales Report

  399. Server Performance Report

  400. Server Settle & Close - Video

  401. Server Status Overview

  402. Server Ticket Report

  403. Set A Coupon To Auto Apply

  404. Set Promise Time for an Individual Order

  405. Set Promise Times for an Individual Order (version 8.1+)

  406. Setting Driver Road Wages

  407. Setting Up A Printer - Video

  408. Setting Up Categories

  409. Setting Up Departments

  410. Setting Up Fractions

  411. Setting Up Item Based Topping - Video

  412. Setting Up Items

  413. Setting Up Menu Items - Video

  414. Setting Up Pricing - Basic, Item Based

  415. Setting Up Your Thrive POS System For Online Ordering

  416. Settle A Ticket Via The Orders Screen

  417. Settle A Ticket Via The Table Screen

  418. Setup Menu Categories - Video

  419. Setup Menu Departments & Sizes - Video

  420. Setup Over / Short Reasons

  421. Size and Style Buttons

  422. Smart Coupons

  423. Special Price Detail Report

  424. Special Price Summary Report

  425. Split Tickets

  426. Station Device Overview

  427. Station Setup - Video

  428. Station Setup Overview

  429. Stop Forgotten Items with a Driver Alert

  430. Store Hours

  431. Store Setup - Video

  432. Store Setup Overview

  433. Store Summary Report - Understanding Cash Management

  434. Store Summary Report - Video

  435. Store Summary Report Overview

  436. Subtotal Tickets

  437. Suggestions - Thrive Online

  438. Support Online: Log into our support site to submit & monitor cases

  439. Supported Credit and Gift Processors

  440. System And Security

  441. Table Design: Add / Edit A Room

  442. Table Design: Add / Edit Tables, Walls, Items

  443. Table Layout Screen Overview

  444. Table Service Status and Alerts

  445. Tax Collected is not my tax rate x my total sales

  446. Tax Structure Configuration

  447. Tax Summary Report

  448. Tender Buttons

  449. Tender Configuration

  450. Tender Type Setup - Video

  451. The Big Red X

  452. The Dispatch Screen Overview

  453. Thrive Academy Overview

  454. Thrive Basic Setup

  455. Thrive Control Center / Thrive Analytics

  456. Thrive Control Center Overview

  457. Thrive For Beginners

  458. Thrive Quick Start Guide

  459. Thrive T2 Android Tablet

  460. Ticket Details Report

  461. Ticket Finder - Search for Tickets

  462. Timeclock and Payroll Overview

  463. Tips for Quantity, Ordering the same item many times

  464. Topping Based Pricing

  465. Track Driver Mileage Using Ask Driver

  466. Track Driver Mileage Using Google

  467. Tracking your Catering Sales

  468. Training Mode

  469. Transfer

  470. Transfer A Ticket Via Orders Screen

  471. Transfer A Ticket Via Table Screen

  472. Transfers Report

  473. Trend Report

  474. Troubleshooting - I Can't Clock Out My Employee

  475. Troubleshooting - Pay Later Button

  476. Troubleshooting - Why Can't I Clock In?

  477. Unassign A Delivery Order From A Driver

  478. Update Your POS System

  479. User Defined Fields

  480. Using the External SalesBuilder Loyalty Program (v 7.7.0 and lower)

  481. Using the External SalesBuilder Loyalty Program (v 7.8 and higher)

  482. Using The Internal Loyalty Program

  483. Using the Item Countdown Feature

  484. Verify Customer Age

  485. Version 7.4.x

  486. Version 7.5.x

  487. Version 7.6.x

  488. Version 7.7.x

  489. Version 7.8.x

  490. Version 8.0 - Current Release

  491. Version 8.1 - Beta Release

  492. View Your Schedule

  493. View Your Time Records

  494. Void An Item On An Order Paid With Cash

  495. Void An Item On An Order Paid With Credit

  496. Void An Order Paid With Cash

  497. Void An Order Paid With Credit

  498. Void Details Report

  499. Voiding An Item On A Saved Ticket

  500. Voiding orders - Video

  501. Waste

  502. When Employee Tips Don't Make Minimum Wage - Tip Shortfalls

  503. Why Did My Employee Not Get Paid?

  504. Why Do Fees Show With No Order Type?

  505. Wireless Setup - Video

  506. XML Export - Video

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