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2 for 1 Coupon Deals (BOGO) - Video
3rd Party Online Ordering Integration
5 Tips for Working With Tickets
7.3.0
A List of New Customers
Activate A Driver
Active Employee List
Add A Customer To An Order (version 8.1+) - Customer Search
Add A Inventory Ingredient Recipe
Add A Mailing Address
Add A New Customer
Add A New House Account
Add a pop up alert or note to a customer record (Version 8.1+)
Add A Tip To An Order Via The Tender Process
Add A Tip via Driver Close - New & Improved v.7.7.0
Add A Tip Via Driver Close Process
Add A Tip via Server Details Screen
Add A Tip Via The Order Screen
Add a Tip via the Order Screen (version 8.1+)
Add An Alternate Address
Add An Alternate Phone Number
Add An Alternate User
Add An Ingredient
Add Inventory Ingredients - Video
Add multiple addresses to customer record (version 8.1+)
Add Notes To A Customer Profile
Add Or Remove A Topping From An Item
Add Or Remove An Item From An Open Order
Add Requirements Expiration To Active Employee Report
Add/Remove Ticket Messages on An Item Or Order
Adding a Requirement to an Item
Adding An Employee
Adjust A Customer's Loyalty Points
Administrative Password Privileges
Allow / Prevent Customers Using Checks
Alternate Address
Alternate Pricing
Apply A Coupon Multiple Times
Apply A Coupon Via Coupon Code
Apply a credit offer to a customer (version 8.1+)
Apply A Discount
Apply A Smart Coupon
Applying Coupons & Discounts (v 8.1)
Applying Offers To Customers
Assign A Bank To A Driver
Assign A Bank To A Server
Assign An Order To A Driver
Assign Cash: Assign A Register / Drawer
Associate An Ingredient To A Menu Item
Authorize Customer To Use Checks
Auto Clockout vs Auto Logout
Auto Gratuity Tips
Auto Select On Customer Lookup
Availability
Bank Deposit Report
Bar Tabs
Basic Buttons
Block a customer from delivery or pick up orders (version 8.1+)
Break/Lunch Configuration
Building Your Menu
Calculating Labor % on Gross Sales vs Net Sales
Capturing Customer Signature on Credit Cards
Cash Management Configuration
Cash Management Overview
Cash Management Setup - Video
Cashier 101 Course
Category Pricing Setup - Video
Central Menu Management (CMM) - Video
Change An Employee's Login ID
Changing A Delivery Fee
Changing A Tax Rate - Video
Changing The Driver Fee And Method
Changing Your Default Order Type
Changing Your Default Screen
Charge An Order To A Customer Account
Clocking Out An Employee
Close a Driver's Shift (with video)
Close Register (version 7.6.x and earlier)
Close Register: Improved in v.7.7.0 (with Video)
Close Server Shift
Closing Tickets at End of Day
Combining Tickets
Communications
Configure Router
Configure System To Use SalesBuilder (External Loyalty)
Configuring ADP Payroll Export
Configuring Schedule Overview
Configuring Your System's Email
Control the Sort Order of Items on Your Tickets
Coupon Basics - Video
Coupon Codes - Video
Coupons 101
Create A Cash Drawer
Create A Deferred Order
Create A Delivery Order
Create A Dine In Order
Create An Order To Go
Create Labor Schedule - Daily
Create Labor Schedule - Weekly
Create Purchase Order
Creating A Coupon
Creating A Job Requirement
Creating A Menu - Advanced - Video
Creating A Menu Tab
Creating a New Requirement
Creating Messages
Creating Print Settings
Creating Tax Structures - Video
Credit Batch - WorldPay Element / EMV
Credit Card Batching - Video
Credit Cards - Batch
Credit Configuration
Credit Configuration - Worldpay | Element EMV
Credit Setup - Video
Customer Account Statements
Customer Account Summary Report
Customer Advanced Search
Customer Advanced Search Marketing (version 8.1+)
Customer Credit Detail Report
Customer Credits Summary Report
Customer Details Overview
Customer Display
Customer Group Summary Report
Customer Groups (version 8.1+)
Customer Last Order Recall - Reorder Prior Order
Customer Loyalty - Internal Loyalty Points Configuration
Customer Notes
Customer On Screen Signature
Customer Order History - List of All Orders
Customer Overview
Customer Profile Overview
Customer Screen Overview
Customer Setup - Video
Customer Setup Overview
Customer Star Ratings
Customer Trend Report
Customize your Store Summary
Customizing Your Manager Screen
DayPart Hours
Declare Tips At Clock Off
Declined Deferred Credit Card Orders
Deferred Details Report
Deferred Item Sales Report
Define Customer Groups
Define Required Fields For Customer Profile
Delete A Message
Delivery Driver Fees - Video
Delivery Fee Setup - Video
Delivery Fees Using Google Maps
Delivery Performance Report
Delivery Setup - Video
Deposit
Designing Your Room/Tables - Video
Did You Find The Answer?
Disable Popups Requiring Customer Info
DoorDash Drive Integration
DR!VE App Frequently Asked Questions
DR!VE Overview
Driver 101 Course
Driver Payroll Report
Driver Return & Pay
Driver Status Overview
Driver Status Overview - New & Improved v. 7.7.0
Driver Ticket Report
Drop Server Cash
Easily reorder customer's last order (version 8.1+)
Edit A Customer Profile
Edit A Message
Edit A Requirement Selection
Edit Detailed Customer Information (version 8.1+)
Edit Driver Mileage
Edit Driver Mileage On Payroll Details Report
Edit Employee Timeclock Record
Email A Customer Receipt
Email A Customer Receipt (version 8.1+)
Email Receipt And Order Confirmations
Email to Employees
Employee Job Type Setup - Video
Employee Requirements
Employee Schedule Report
Employee Timeclock Setup - Video
End Of Day Checklist
End of Day Checklist
End Of Day Deposit Alerts
Excluding A Job Type from Labor % and Productivity
Finish & Tender Configurations
Fractions Setup - Video
Free Delivery Coupons - Video
Full Review
General Printer Setup
Gift Card Configuration
Gift Certificates Report
Happy Hour Coupons - Video
Hardware Requirements
Hardware Setup
Hotel / Lodging Customers
Hotel / Lodging Customers (version 8.1+)
How Do I Edit A Deposit?
How Many New Customers Have Returned?
How To Clock In
How To Clock Out
How To Create A Job Type
How To Create Custom Tender Types
How To Drop A Driver's Money
How To Merge Customer Accounts
How To Pair Your Dejavoo Device For Mercury - Video
How To Request Time Off
How To Take A Break
How To Take A Lunch
I don't have enough cash to pay out tips!
Import Your Drivers
In House Orders - Bar
In House Orders - Dine In
In House Orders - Drive Thru
In House Orders - Table
In House Orders - To Go
Inclusions Setup
Income Summary Report
Ingredient Tracking Report
Ingredient Usage by Order Type
Ingredient Usage by Topping Count
Ingredients Overview
Installing A Cash Drawer - Video
Installing A Printer - Video
Installing All-in-One POS Terminal - Video
Installing CallerID
Installing CallerID - Video
Installing POS Terminal - Video
Installing Your Network Router
Installing Your Router- Video
Installing Your Switch
Installing Your Switch - Video
Inventory Adjustments
Inventory Adjustments Report
Inventory Category Target Usage Report
Inventory Ideal Usage Report
Inventory Ingredient Recipe - Video
Inventory Item Ingredient Setup - Video
Inventory On Hand Report
Inventory Purchases Report
Inventory Set Up Workbook
Inventory Warning Report
Inventory Worksheet
Item / Category Printing Setup
Item Descriptions
Item Forecast Report
Item Ingredients Report
Item Pricing
Item Printing - Video
Item Sales By Interval Report
Item Sales Report
Item Search Button - Video
Job & Payroll
KPS (Kitchen Production System) Operations
KPS Category / Item Setup
KPS Configuration
Labor Forecast And Budget - Video
Labor Sales Report
Labor Schedule - Video
Labor Schedule Report
Late Deliveries Report
Link A House Account To A Customer
List of Customer E-mail Addresses
List Of Customers Who Have Ordered Online
Log Into Dr!ve App
Log Off From On The Clock Report
Make A Customer Tax Exempt
Make a Customer Tax Exempt (version 8.1+)
Make A Payment On A Customer Account
Make An Offer A Smart Coupon
Make Signatures On Credit Cards NOT Required
Manage Overtime Settings
Manage Ticket Numbers
Manager 101 Course
Manager Home Page - Video
Managing Customer House Accounts (version 8.1+)
Managing Sales Forecast and Labor Budget
Managing Time Off Requests
Managing Your Menu
Manually Charge A Customer Account
Manually Credit A Customer Account
Manually Enter A Time Off Request
Map Daily Deliveries and Daily New Customers
Mapping Customer Data using Google Maps
Marketing Search - Video
Marketing To Lazy Customers - Video
Marketing To New Customers - Video
Marketing With Today's Deliveries - Video
Meal Deal Coupons - Video
Menu Function Buttons
Menu Item Performance Report
Menu Layout - Basics - Video
Menu Link Buttons
Menu Screen Overview
Merge Customer Records (version 8.1+)
Message Setup - Video
Misc. Charge
Modifiers - Thrive Online
Modify A Tender Type On A Delivery Order - Video
Modifying A Delivery Order
Modifying Deferred Orders
Moving from FireFly to Thrive
Multiple Buttons
Multiple Credit Card Slips / Transactions for One Order
Multiple Pricing
My Register is Short - Why?
Non-Tax Sale
On The Clock Report
Open Bar Orders Not Appearing On Bar Table Layout
Open Drawer
Open Drawer Report
Order A Fractional Pizza
Order Screen Overview
Order Type By Interval Report
Order Type Setup - Video
Other Printing Options
Out of Stock & Countdown (version 8.1+)
Out of Stock Inventory with Video
Over / Short Report
Overview
Paid In / Paid Out Configuration
Paid In/Out Report
Paid-in / Out
Pay An Order With Evenly Split Tenders
Pay An Order With Multiple Tender
Pay Tips
Pay Tips On Payroll / Electronically
Paying with an EMV device
Payroll Details Report
Payroll Report
Phone Calls Report
Phone Orders - Common Setup
Phone Orders - Delivery
Phone Orders - Delivery Area (Google Maps)
Phone Orders - Eat-In
Phone Orders - Pick Up
Phone Orders - Street Databases
Physical And Adjust Inventory - Video
Physical Inventory
Physical Inventory Worksheet
PickUp Orders
PO And Receive Inventory - Video
Pre-Paying for A Pick Up Order - Video
Preventing Chargebacks - Decline on AVS / CVV mismatch
Pricing for Modifiers/Toppings
Print a Receipt Only When A Customer Asks for One
Printer Settings
Printer Station Configuration
Printer Ticket Configuration
Printer Ticket Setup - Video
Printing Inventory Weights
Printing Promo Messages
Problems Opening Exported Reports in Excel 2013
Production Requisitions Report
Production Time Report
Promise Time Displays No Current Shift
Promise Times
Promise Times (version 8.1+)
Promo Messages - Video
Reading Your Messages
Receiving Purchases
Reconcile
Register A Driver
Register A Finger Print
Register Drop
Registers and Cash
Registers Report
Reopen A Closed Ticket
Reopen A Closed Ticket (version 8.1+)
Reorder (duplicate) An Item
Replacing An Ethernet Printer - Video
Reprint a Prior Driver's Shift Close
Reprint Ticket
Reprint Ticket (version 8.1+)
Reprints
Require Drivers To Make Cash Drops
Require Void Reasons
Requirement Expiration Alerts
Requirements Setup - Video
Reserve A Table
Restrooms
Retail Bar Code Scanning / Item Search
Return A Driver
Salary Cost Distribution - Video
Sales By Day Part Report
Scheduled Vs Actual Report
Scheduling E-mail Reports in Thrive Analytics
Security Settings - Video
Security Settings Configuration
Sell A Gift Card
Sending An Instant Message
Sending Messages To Employees
Server 101 Course
Server Details
Server Item Sales Report
Server Performance Report
Server Settle & Close - Video
Server Status Overview
Server Ticket Report
Set A Coupon To Auto Apply
Set Promise Time for an Individual Order
Set Promise Times for an Individual Order (version 8.1+)
Setting Driver Road Wages
Setting Up A Printer - Video
Setting Up Categories
Setting Up Departments
Setting Up Fractions
Setting Up Item Based Topping - Video
Setting Up Items
Setting Up Menu Items - Video
Setting Up Pricing - Basic, Item Based
Setting Up Your Thrive POS System For Online Ordering
Settle A Ticket Via The Orders Screen
Settle A Ticket Via The Table Screen
Setup Menu Categories - Video
Setup Menu Departments & Sizes - Video
Setup Over / Short Reasons
Size and Style Buttons
Smart Coupons
Special Price Detail Report
Special Price Summary Report
Split Tickets
Station Device Overview
Station Setup - Video
Station Setup Overview
Stop Forgotten Items with a Driver Alert
Store Hours
Store Setup - Video
Store Setup Overview
Store Summary Report - Understanding Cash Management
Store Summary Report - Video
Store Summary Report Overview
Subtotal Tickets
Suggestions - Thrive Online
Support Online: Log into our support site to submit & monitor cases
Supported Credit and Gift Processors
System And Security
Table Design: Add / Edit A Room
Table Design: Add / Edit Tables, Walls, Items
Table Layout Screen Overview
Table Service Status and Alerts
Tax Collected is not my tax rate x my total sales
Tax Structure Configuration
Tax Summary Report
Tender Buttons
Tender Configuration
Tender Type Setup - Video
The Big Red X
The Dispatch Screen Overview
The Orders Screen (version 8.1+)
Thrive Academy Overview
Thrive Analytics Overview
Thrive Basic Setup
Thrive Control Center / Thrive Analytics
Thrive Control Center Overview
Thrive For Beginners
Thrive Quick Start Guide
Thrive T2 Android Tablet
Ticket Details Report
Ticket Finder - Search for Tickets
Timeclock and Payroll Overview
Tips for Quantity, Ordering the same item many times
Topping Based Pricing
Track Driver Mileage Using Ask Driver
Track Driver Mileage Using Google
Tracking your Catering Sales
Training Mode
Transfer
Transfer A Ticket Via Orders Screen
Transfer A Ticket Via Table Screen
Transfers Report
Trend Report
Troubleshooting - I Can't Clock Out My Employee
Troubleshooting - Pay Later Button
Troubleshooting - Why Can't I Clock In?
Unassign A Delivery Order From A Driver
Update Your POS System
User Defined Fields
Using the External SalesBuilder Loyalty Program (v 7.7.0 and lower)
Using the External SalesBuilder Loyalty Program (v 7.8 and higher)
Using The Internal Loyalty Program
Using the Item Countdown Feature
Verify Customer Age
Version 7.4.x
Version 7.5.x
Version 7.6.x
Version 7.7.x
Version 7.8.x
Version 8.0 - Legacy
Version 8.1 - Current Release
View Your Schedule
View Your Time Records
Void An Item On An Order Paid With Cash
Void An Item On An Order Paid With Credit
Void An Order Paid With Cash
Void An Order Paid With Credit
Void Details Report
Voiding An Item On A Saved Ticket
Voiding orders - Video
Waste
When Employee Tips Don't Make Minimum Wage - Tip Shortfalls
Why Did My Employee Not Get Paid?
Why Do Fees Show With No Order Type?
Wireless Setup - Video
XML Export - Video

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