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How To Drop A Driver's Money

Driver drops help to improve security, as drivers should not carry large amounts of cash that they collect from customers.  Drivers can make drops throughout their shift.   To do this navigate to the dispatch screen.

Select the driver you want to drop for and click Driver Status.

The driver status window will popup. On the list of actions at the bottom select the "Drop" button.

The drop window will popup. On the left it will display how much money is estimated that the driver should have on hand, how much was assigned to the driver to begin with, and the recommended drop amount. On the right it will show the available buttons of tender that can be dropped. If there are credit card receipts the driver can drop those as well.


Select the tender type and then enter in the amount of money you would like to drop on the keypad, and then click "Drop".

The driver's financial summary will update to reflect the drop that was made.

A receipt will print for the person accepting the drop to sign. The employee should keep this receipt as a record of the drop made.

Tip: The drop will transfer to the cash location specified in Configuration - Tax/Tender-Cash. If no location is specified, the employee is still considered responsible for the money until the shift is closed.

Tip:  To configure drop requirements, go to Configuration, Order Types, Delivery and choose the "Driver Security Method".  You can require a drop after every delivery or when a limit is reached.

To learn how to perform a specific task concerning deliveries or drivers you can view the articles and videos within the Dispatch Screen section of our knowledge base.

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