Server Status Overview
When server banking is activated, you can manage your servers directly from the orders screen. It must be activated by turning on server banking in Config > Order Types > Tables.
![](https://thrivepos.uservoice.com/assets/85378803/16.png)
To manage your open tickets, navigate to the Orders screen.
![](https://thrivepos.uservoice.com/assets/85365324/1.png)
At the bottom of the screen, click on "Server Status."
![](https://thrivepos.uservoice.com/assets/85365378/2.png)
This will bring up a list of server functions as well as a list of all your assigned tickets.
![Image: https://thrivepos.uservoice.com/assets/85759122/1.png](https://thrivepos.uservoice.com/assets/85759122/1.png)
Tip: If you have the correct permissions, you can view other server status' by selecting a name from the dropdown.
![Image: https://thrivepos.uservoice.com/assets/85759284/2.png](https://thrivepos.uservoice.com/assets/85759284/2.png)
Tickets highlighted in blue are tickets that have been settled. Tickets highlighted in white have yet to be settled. Click here to read more about settling tickets.
![Image: https://thrivepos.uservoice.com/assets/85771647/3.png](https://thrivepos.uservoice.com/assets/85771647/3.png)
The right side of the screen displays important statistics for the server.
- Total Sales
- Average Ticket
- Dollar amount per guest
![Image: https://thrivepos.uservoice.com/assets/85800948/4.png](https://thrivepos.uservoice.com/assets/85800948/4.png)
The buttons below allow you to manage specific features for your server.
![Image: https://thrivepos.uservoice.com/assets/85801140/5.png](https://thrivepos.uservoice.com/assets/85801140/5.png)
- Transfer: Allows you to transfer a ticket from one server to another. Click here to read more.
- Assign Bank: Assign a specific amount of money to the server. Servers do not typically have a drawer assigned to them, they are responsible for their cash and credit card slips until the end of the shift. Click here to read more.
- Drop: Drop excess cash into a cash drawer. Click here to read more.
- Report: Clicking this button prints a report to a local printer.
- Close Shift: After you settle all the tickets, you can close the shift. Click here to read more.
- Cancel: Closes the window and returns back to the Orders Screen.
Got questions you can't find the answer to here? Let us know so we can improve the help system!