Server Status Overview
When server banking is activated, you can manage your servers directly from the orders screen. It must be activated by turning on server banking in Config > Order Types > Tables.
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To manage your open tickets, navigate to the Orders screen.
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At the bottom of the screen, click on "Server Status."
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This will bring up a list of server functions as well as a list of all your assigned tickets.
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Tip: If you have the correct permissions, you can view other server status' by selecting a name from the dropdown.
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Tickets highlighted in blue are tickets that have been settled. Tickets highlighted in white have yet to be settled. Click here to read more about settling tickets.
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The right side of the screen displays important statistics for the server.
- Total Sales
- Average Ticket
- Dollar amount per guest
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The buttons below allow you to manage specific features for your server.
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- Transfer: Allows you to transfer a ticket from one server to another. Click here to read more.
- Assign Bank: Assign a specific amount of money to the server. Servers do not typically have a drawer assigned to them, they are responsible for their cash and credit card slips until the end of the shift. Click here to read more.
- Drop: Drop excess cash into a cash drawer. Click here to read more.
- Report: Clicking this button prints a report to a local printer.
- Close Shift: After you settle all the tickets, you can close the shift. Click here to read more.
- Cancel: Closes the window and returns back to the Orders Screen.
Got questions you can't find the answer to here? Let us know so we can improve the help system!