Reopen A Closed Ticket
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Locate the order you wish to open, click on the ticket amount.
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The full review screen will appear. Click on the "Reopen" button.
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A warning will appear, advising you that if the ticket is reopened, it will no longer be settled, and the tendered amount will be voided. Click "Yes".
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The ticket will load in the menu screen and will be considered open.
The "Reopen History" button will log details of any time a ticket is reopened.
NOTE: If you reopen a prior day's ticket to modify it in some way, any sales # changes will be reflected on THAT prior day's reports. However, a tender refund and/or new tender amount will affect TODAY's cash management totals.