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Transfer A Ticket Via Orders Screen

Let's say you have a table of customers and they're going to be there for awhile; however your shift has ended and you need to leave but you cannot leave the ticket open under your name. This can easily be taken care of by transferring the ticket to another server so they can take it over for you. You will need permissions to do this function. You can check those permissions in Manager > Config > Security.

 If you have the correct permissions you can transfer a ticket by navigating to the Orders Screen.

Select "Server Status" at the bottom of the screen.

Click on the ticket you wish to transfer and then click "Transfer" at the bottom of the screen.
Tip: You cannot transfer tickets that have already been settled.

Select the server you wish to transfer the ticket to from them dropdown, and click the "Transfer" button.

The ticket will be removed from your queue and will now be listed under the new server's name.

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