Settle A Ticket Via The Orders Screen
In Thr!ve, any order type which is configured to "Show in server details" (Configuration / Order Types) can be settled rather than closed at a register. However, the settle feature is only available if server banking is activated (Configuration / Order types / Table).
To settle a ticket navigate to the Orders Screen.
![Image: https://thrivepos.uservoice.com/assets/85754232/1.png](https://thrivepos.uservoice.com/assets/85754232/1.png)
Find the ticket you wish to settle and click on on it. The "Settle" button at the bottom of the screen will become available.
![Image: https://thrivepos.uservoice.com/assets/85754385/2.png](https://thrivepos.uservoice.com/assets/85754385/2.png)
Once you click on the "Settle" button the tender screen will appear. Here you can pay out the ticket and click "Settle"
![](https://thrivepos.uservoice.com/assets/85754475/3.png)
The ticket will now be in settled status.
![Image: https://thrivepos.uservoice.com/assets/85754619/4.png](https://thrivepos.uservoice.com/assets/85754619/4.png)
The money for this ticket has not been added to the register. You must complete a server close to close the ticket and transfer the tenders.
If you need to unsettle the ticket you can easily do this by going to the order screen > Find the ticket > Click on the total amount > Click on Unsettle in the full review screen.
![Image: https://thrivepos.uservoice.com/assets/91189488/10.png](https://thrivepos.uservoice.com/assets/91189488/10.png)
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