You will need permissions to do this function. You can check those permissions in Manager > Config > Security.
If you have the correct permissions you can transfer a ticket by navigating to the Table Screen.
Select the table you wish to transfer out of your service > This will load the ticket and a set of options at the bottom of the screen > Click on "Transfer".
A window will appear > Select from a list of available servers to transfer the ticket to > Click Transfer.
The screen will refresh and the new server will be reflected on the table.
Note: The drop down list will contain employees who are clocked in to a job type which is configured to be "Eligible to be assigned tickets as a server". (Configuration > Employees)
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