Transfer A Ticket Via Table Screen
You will need permissions to do this function. You can check those permissions in Manager > Config > Security.
![Image: https://thrivepos.uservoice.com/assets/98014278/2.png](https://thrivepos.uservoice.com/assets/98014278/2.png)
If you have the correct permissions you can transfer a ticket by navigating to the Table Screen.
![Image: https://thrivepos.uservoice.com/assets/98014317/1.png](https://thrivepos.uservoice.com/assets/98014317/1.png)
Select the table you wish to transfer out of your service > This will load the ticket and a set of options at the bottom of the screen > Click on "Transfer".
![Image: https://thrivepos.uservoice.com/assets/98014521/3.png](https://thrivepos.uservoice.com/assets/98014521/3.png)
A window will appear > Select from a list of available servers to transfer the ticket to > Click Transfer.
![Image: https://thrivepos.uservoice.com/assets/98014569/4.png](https://thrivepos.uservoice.com/assets/98014569/4.png)
The screen will refresh and the new server will be reflected on the table.
Note: The drop down list will contain employees who are clocked in to a job type which is configured to be "Eligible to be assigned tickets as a server". (Configuration > Employees)
![](https://thrivepos.uservoice.com/assets/98014653/5.png)
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