Voiding An Item On A Saved Ticket
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Select the ticket you wish to edit and click on the ticket number.
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The ticket will load in the menu screen. Click on the item you wish to remove from the order. You will notice that the + and - signs on the item are disabled and the void buttons have become available. Click on Void.
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The Void Item box will appear. Select whether the item was made or unmade (for inventory purposes), enter or select a void reason, and click "Void".
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The item will remain on the ticket however it will be crossed out and the total will update.
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Note: Voiding an item requires proper security. If the logged in employee does not have the right security clearance, a manager override will appear at void.
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