Customer Profile Overview
![](https://thrivepos.uservoice.com/assets/75890414/6.png)
- The customer's general information is displayed on the upper left side of the screen.
- You can activate the map from the upper left side of the screen.
- The middle upper portion of the screen displays the customer's star rating, which is based on the total # of orders
![](https://thrivepos.uservoice.com/assets/75883161/7.png)
- The right side of the screen displays how many orders the customer has placed.
- How long the customer has been in the system.
- How much the customer has spent total. You can click on the "more" icon and view more stats on the customer's previous orders and totals.
![](https://thrivepos.uservoice.com/assets/75883300/8.png)
![](https://thrivepos.uservoice.com/assets/75883280/13.png)
The blocks in the middle of the screen display addition information pertaining to the customer
- Notes: Notes for the customer are displayed here.
![](https://thrivepos.uservoice.com/assets/75865881/9.png)
- To add a notes click on the + on the right, a new popup will appear. Type the notes and click save. You can also add an alert to display when you bring up the customer profile. For example: Customer is allergic to onions.
![](https://thrivepos.uservoice.com/assets/75865964/10.png)
- Available Offers: If the customer is a loyalty customer or part of a rewards program, any available offers will display here. Also, any customer credit offers will appear here.
![](https://thrivepos.uservoice.com/assets/75866037/11.png)
- Last Orders: A list of the last items the customer ordered is displayed here. You can click on the arrows to navigate to a previous order. Click on individual items to reorder them, or click on "Reorder All" to add everything displayed in the box to the customer's current order.
![](https://thrivepos.uservoice.com/assets/75866134/12.png)
- Loyalty Info: If your customer is part of the loyalty program; their loyalty information will display here.
![](https://thrivepos.uservoice.com/assets/75883538/14.png)
- Customer Groups: If you have customer groups setup in configuration-customers, any groups that the customer belongs to will be highlighted. You can edit the customer to assign them to a group.
![](https://thrivepos.uservoice.com/assets/75883572/15.png)
- Authorized Order Types: This shows what types of orders this particular customer can place.
![](https://thrivepos.uservoice.com/assets/75890383/19.png)
- User Fields: In configuration-customers, you can set up additional fields to track additional information. If you have set up user fields it will display here.
![](https://thrivepos.uservoice.com/assets/75883721/16.png)
- More Info: This box displays a few extra fields that are not normally on the customer profile but can be added. Such as the customer's birthday and drivers license.
![](https://thrivepos.uservoice.com/assets/75884381/17.png)
All information can be edited by clicking on the pencil icon.
![](https://thrivepos.uservoice.com/assets/75884399/18.png)
When you are done editing click Save.
For more articles and videos on the customer screen and profile functions click here.