The Orders Screen (version 8.1+)
To access the orders screen from the Home screen, click on the Orders button
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From any other screen, click on the clipboard icon in the top bar.
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Here you'll see a list of orders, defaulting to Open orders for today.
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Use the buttons at the top to filter the screen by order type, and by order status. Use the date fields to include a range of past dates.
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For employees in some job types, the screen will default to only showing their orders. This is defined in Employment > Job Types using the field "Default orders screen to assigned orders".
You can also search for a specific table # or tent #. For more criteria, click the + sign:
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The results screen displays the orders that have been placed.
Tip: Sort by any column header. Your sort will remain in place until you log out. (version 7.8.0 and above)
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Click on the ticket # to recall the ticket to the virtual ticket.
Click on the total to recall the ticket to Full Review, which allows you to see detailed information and history about the ticket.
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For pickup orders that have already been paid for, you can easily close them without recalling them. Just click on the green arrow and choose "Close & Receipt" or "Close No Receipt".
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You can adjust tips, reprint tickets, settle tickets, and manage your servers from this screen as well.
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Adjust Tips: Allows you to adjust tips on a ticket. Click on the ticket and then the Adjust Tips button and you will be able to edit the tips.
Re-print: Allows you to click on any ticket and reprint the ticket to any printer location.
Server Status: Allows you to view the server's status and manage various server functions.
Tip: This feature is only available if you have server banking turned on in Configuration > Order Types > Table.
Settle: Allows you to settle a ticket from the orders screen.
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