Clients on versions prior to 7.7.0 will always Close in the POS, and then Reconcile in a 2 step process.
To reconcile your drawers, navigate to Manager Home > Cash > Reconcile.
Select the drawer you wish to reconcile from the drop down list.
Depending on your configuration settings, the system may show you the correct amount to enter, or may require you to enter an amount. Enter in the amount of cash, checks, debits, credit cards, etc in each respective field.
To make counting cash easier you can use the calculator feature by clicking the "Cash Count" button.
Once you have entered in the correct bills/change and click "Okay" the final number will auto populate. Be sure to enter the amount you actually have and not what the system indicates you should. If you are over or short on the amount of cash the system is expecting the "Complete" button will be grayed out until you click the "Over/Short" button. (In this example we are over by .01).
A popup will ask for a reason for the over/short. You can select from a list of predefined fields.
Tip: If you have made a mistake you can click "Cancel" to exit out of this process, go back to an order and fix the tips or tender type, re-close the drawer and start the reconcile process over.
You can now click "Complete" to finish reconciling this drawer. The system will ask you to transfer the reconciled amount to a new location. In MOST cases this will be the "Main Safe"
Once you have clicked "OK" the reconcile will complete and you will be returned to the register and cash screen. The drawer you closed will be reset and will have its new starting balance, waiting to be assigned to the next employee.
Once you have finished reconciling all your drawers for the evening, you can start on your deposit.
Got questions you can't find the answer to here? Let us know so we can improve the help system!