Split Tickets
VIDEO: Split Tickets
This feature can be accessed in two ways. Options > Split Ticket,
or via a special "Split Ticket" menu function button you can add anywhere on your menu..
Once an order has been placed it can be saved and recalled when the party is ready to pay. Once the order is recalled; click the split ticket button and you will be taken to a new screen where you can arrange the items on as many separate tickets as you need.
The screen will start out with one ticket for each person on the order, if # of people has been recorded.
Move an item from the main ticket to one of the new tickets by clicking on the item and either dragging it to the other ticket, or clicking on the "Drop Items Here" section of the new ticket.
You can also split an item between tickets. For example if everyone at the table wants to split a pizza and the cost of that pizza you can divide the cost between as many people as you need to. To do this click on the Y symbol on the right of the item.
You will be asked how many ways you want to split the item. Select the amount and click Update.
The item will be split evenly between the number of ways you wanted to divide it. Drag and drop the split items to the other tickets.
If for any reason you need to split the ticket between more people than you originally thought, you can easily add another blank ticket by clicking on Add Ticket. A new blank ticket will appear.
Split Tickets And Coupons/Discounts:
It's important to know that if your order contains an item that has a discount and you have split that item; the discount will also split.
However, if you have a coupon on an item that required another item; that coupon would be removed if the items are divided among 2 tickets For example if you have a BOGO and you split the ticket, the coupon would no longer be valid.
Saving and/or Finishing The Orders:
Once your splits are complete, if you are not ready to tender the tickets, click on SAVE ALL at the top of the screen. The tickets will be saved as OPEN and will share the same table number but each will have its own unique ticket number. These can now be settled or closed individually and will be considered independent tickets.
If you are ready to tender some or all of the tickets immediately, click on "FINISH" at the bottom of the first ticket you wish to pay for. Tender this ticket as desired. Returning to the split screen, continue to FINISH each ticket individually until only the main ticket remains. You can then FINISH this ticket as well.
Got questions you can't find the answer to here? Let us know so we can improve the help system!
or via a special "Split Ticket" menu function button you can add anywhere on your menu..
Once an order has been placed it can be saved and recalled when the party is ready to pay. Once the order is recalled; click the split ticket button and you will be taken to a new screen where you can arrange the items on as many separate tickets as you need.
The screen will start out with one ticket for each person on the order, if # of people has been recorded.
Move an item from the main ticket to one of the new tickets by clicking on the item and either dragging it to the other ticket, or clicking on the "Drop Items Here" section of the new ticket.
You can also split an item between tickets. For example if everyone at the table wants to split a pizza and the cost of that pizza you can divide the cost between as many people as you need to. To do this click on the Y symbol on the right of the item.
You will be asked how many ways you want to split the item. Select the amount and click Update.
The item will be split evenly between the number of ways you wanted to divide it. Drag and drop the split items to the other tickets.
If for any reason you need to split the ticket between more people than you originally thought, you can easily add another blank ticket by clicking on Add Ticket. A new blank ticket will appear.
Split Tickets And Coupons/Discounts:
It's important to know that if your order contains an item that has a discount and you have split that item; the discount will also split.
However, if you have a coupon on an item that required another item; that coupon would be removed if the items are divided among 2 tickets For example if you have a BOGO and you split the ticket, the coupon would no longer be valid.
Saving and/or Finishing The Orders:
Once your splits are complete, if you are not ready to tender the tickets, click on SAVE ALL at the top of the screen. The tickets will be saved as OPEN and will share the same table number but each will have its own unique ticket number. These can now be settled or closed individually and will be considered independent tickets.
If you are ready to tender some or all of the tickets immediately, click on "FINISH" at the bottom of the first ticket you wish to pay for. Tender this ticket as desired. Returning to the split screen, continue to FINISH each ticket individually until only the main ticket remains. You can then FINISH this ticket as well.
Got questions you can't find the answer to here? Let us know so we can improve the help system!