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382 results found

  1. 1 vote
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    0 comments  ·  Admin →
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  2. Firefly POS used to Capilize the First letter of customer names once saved, Thrive does not do this.

    Firefly POS used to Capilize the First letter of customer names once saved, Thrive does not do this.

    2 votes
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  3. Allow online customers to order multiple orders to single address and split the delivery charge

    for orders going to businesses to which there may be multiple orders going, maybe have an option where customers can have a drop down of how many separate orders are going and allow separate tickets and card payments but all split the delivery charge.

    4 votes
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    Hi Chuck,
    Our subtotal feature accomplishes this somewhat similarly, it allows you to group together the order for different recipients at the same address, pay separately, and splits the delivery fee. You can learn more about this feature here: https://thrivepos.uservoice.com/knowledgebase/articles/898755-subtotal-tickets

    UPDATE: Just realized you were talking about online orders. We would definitely like to add support for subtotal orders here in the future!

    Thanks
    Duessa & the Thr!ve Product Team

  4. 1 vote
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    0 comments  ·  Order Taking  ·  Admin →
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  5. I would like to see 3rd party scheduling integration with a company like Jolt or When I work.

    These companies do much more with scheduling than just simply allowing us to make a schedule like allowing time off requests, shift swapping, work chat, etc. The thing I hate doing is after I create the schedule, I have to copy it over into Thrive so that all the time clock features work. It would save me time every week if it could automatically copy over.

    17 votes
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    0 comments  ·  Employees  ·  Admin →
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    Update on this, we have partnered with 7 Shifts for scheduling. We will be working on the integration in the fall of 2020. If you are interested in getting started with 7 Shifts sooner than that feel free to reach out to us & we can put you in contact with them.

  6. We need to able make it so nobody but the manager or higher can edit the time cards. This is high priority function for us.

    Security function that makes it so manager or higher are the only ones who can edit time cards. This is a very high priority function for us.

    2 votes
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    Hi Amy,
    Thanks for your suggestion. If you wish to limit access to editing the timecards, you can limit access to the Payroll Details report specifically. Please see this article for more information – if you are in Configuration > Security click on the Reports button to specify each report’s security level.
    https://thrivepos.uservoice.com/knowledgebase/articles/720465-security-settings-configuration
    Thanks,
    Duessa & Thr!ve Product Team.

  7. Different lead time depending on order type.

    We obviously need more lead time for a delivery order than a pickup order. We're forced to set our lead time for deliveries, so what happens quite often when it's busy is the deferred pickup orders get made way too early.

    9 votes
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  8. TAKE DEPOSITS ON DEFERRED ORDERS

    WE OFTEN TAKE DEFERRED ORDERS FOR LARGE EVENTS AND THE CUSTOMER NEEDS TO PUT DOWN A DEPOSIT THAT RUNS RIGHT AWAY AS APPOSED TO PENDING UNTIL THE DEFERRED DATE, THE BALANCE LEFT SHOULD RUN ON THE DEFERRED DATE.

    8 votes
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  9. Make KPS react to modified orders appropriately

    When a server edits a table order and adds more food, the order jumps in line on the KPS, following it's original order date, not the modification date. This causes the kitchen to make food out of order and upsets some customers.

    1 vote
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  10. Be able to add a minimum amount the online order has to be for each delivery zone

    We have 5 zones for delivery, The higher the zone the more the customer needs to order for us to deliver there, because they live further away. Letsget enabled me to set minimums, but, support just told me Thr!veonline wouldn't allow minimums

    11 votes
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  11. can we get the clocked in screen to list people by job description?

    can we get the clocked in screen to list people by job description in alphbetical order? On The Managers screen.
    it is currently all over the place

    1 vote
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    0 comments  ·  Configuration  ·  Admin →
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  12. 3 votes
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  13. Orders / For Servers / Drop Down When going to orders, for servers, drop down list, it lists every employee in the system including non se

    I copied and pasted this idea from a previou suggestion.

    It would be very helful if the drop down list only included servers and ideally only the servers that are currently on the clock!

    2 votes
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  14. 5 votes
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  15. We should be able to Select the Amount of wings before asking if they ask for type, sauce and extra sides

    Sometimes we can select the amount, but it disappears when you add all the items that go with the wings. This also happens on the Pizza Screen. Choosing the Size or Amount first should be the first thing to do.

    13 votes
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  16. Any chance of getting the persons name on the credit card slips

    When there are split orders, it would just be easier to figure out whos receipt belongs to who. Searching for someones name is sometimes easier than looking for the ticket# or last 4 digits.

    0 votes
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  17. Need the ability for curbside pickup for the mobile app

    Convenience is critical for customers. Many of our customers are Moms and Dads with kids in the car pulling into a busy shopping plaza. If a customer has the ability to place an order online, they should be able to notify us when they are here for pickup so we can walk the order out to them "curbside". Take a look at the mobile apps for places like McDonalds, Dunkin Donuts, Starbucks, Chick Fila. This is a missing component for Thrive as it can easily be a competitive advantage for you selling your system to new clients. The trend in…

    5 votes
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  18. subtotals on delivery

    currently on a delivery receipt when the titcket has subtotals with names the names dont print on the customer receipt. Can we get the names to print with the subtotals.

    6 votes
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    0 comments  ·  Printing  ·  Admin →
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  19. need to be able to process refunds from POS

    It is rediculous that we cannot issue a refund from the POS system!!!

    34 votes
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  20. We need to be able to close a delivery order out for a later time as an order.

    Right now you can't create an order for a later time (Deferred/promise time) without a payment. We need a "Pay Later" option on the tender screen similar to "pick up" orders. We don't alway receive payments at the time the order is placed. This creates a problem because we have to create a dummy cash order to get an order in the system which could potentially cause a future mistake,

    1 vote
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    0 comments  ·  Order Taking  ·  Admin →
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