General
21 results found
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Fix the system so it doesn't allocate all credit card tips to whoever is signed on to the register
In Oregon, when pooling tips, it is now illegal to allow any management (regardless of the level) to participate in the tip pool. Thrive allocates all credit card tips to whoever is logged onto the system when taking the order (our customers order at a counter and we bring food out, we do not have individual table service). Our Person In Charge (PIC) is not eligible to accept tips, however, it is showing that they got tips through Thrive. We total credit card and cash tips at the end of each shift, then they are split in cash to all…
1 vote -
Add a Delete all buttom for confirmed internal email messages
Add a master delete button for mgrs or owner on the email confirmation list. Its tough deleting confirmed emails one at a time.
3 votes -
DESKTOP NOT LOOGED IN SCREEN
When you time on on your PC it just tells you your not logged in and you have to reenter the URL to and other steps to login. please just take me to the login screen , TIA
3 votes -
Print Format of Employee Shedule -Has too large of a header
This report needs work. The logo takes up 1/3 of a page and pushes reports to 2 pages when they are not that big of report. Also the font could be bigger. I would help if it didnt repeat the dept in each cell? It makes them twice a big. Thanks
3 votes -
Create a employee debit card that we can pay out earned credit card tips to.
I suggest that you integrate with World Pay to create a debit card that we can issue to employees that earn tips. Because credit card payments are now 98% of our business it is difficult to keep enough cash on hand to pay out tips at close. It is also not safe keeping more cash reserves in the store. I suggest you integrate a employee issued debit card that we can transfer funds to at the end of day close. Would be a nice feature for a Thrive point of difference against your competitors also.
1 vote -
Employee Emails
Even if employees aren't configured under System & Security to be able to send emails, it would be very helpful for them to be able to respond to manager emails. In other words, include a reply button for POS emails.
4 votes -
Changing Employee On the Clock Hours
Please make it so owners have the option to be the only security level with the ability to change employee hours under reports, labor, payroll details and/or on the clock.
1 vote -
Punctuality Bonus
Short Version: Employees that are on time get paid more than employees that are late. Often used by corporations, this system encourages punctuality.
Long Version: Employees are hired at a certain wage (ex. $10/hr) and are told that that pay includes their punctuality bonus. If that employee is late clocking into thrive by a determined amount of time (ex. 5 minutes) then they instead get paid their hourly without their punctuality bonus. If the employee is late by the amount of time set by management then they only get paid their base pay.
Ex: Johnny was hired at $12/hr including…
2 votes -
Change "Email Employees" to "Message/ Email Employees"
Under the cog wheel is says email no message employees. better to say message . even the confirming messages say messages not email. tks
2 votes -
Extended breaks
We are open for a lot of hours, and so we frequently have drivers/employees who do split shifts. They work 10 am-2, go on break, come back 6-close (3 or 4 am next day technically). Often for the drivers, they just go on break, and then come back from break when they get back so that we don't have to do two checkouts for them. But the POS does not register the breaks/the time they are not working, and either Auto-Clocks them out and gives them 0 hours, or says they worked 23 hours when it should be 12. It…
1 vote -
Employee requirement expirations should alert the employee as well as management.
It is currently possibly to set up the employee requirements and an alert for management on the management home screen, but it would be great if as of the 10 day warning an alert could be sent to the employee. For example, if the employee has expired requirements, a message pops up when they try to log in saying they can't clock in because of expired requirements. The same kind of message should pop up saying "your requirement will expire in x days," while they clock in.
9 votes -
Auto Logout Emplyees from all terminals apon clockout
When employees clock out, if the are signed in to more than one terminal, the other terminals do not sign them out. This allows somone to take orders and use their account even though they are no longer clocked in. Please add an auto logoff function to prevent this. This creates a major security issue.
19 votes -
I would like to see 3rd party scheduling integration with a company like Jolt or When I work.
These companies do much more with scheduling than just simply allowing us to make a schedule like allowing time off requests, shift swapping, work chat, etc. The thing I hate doing is after I create the schedule, I have to copy it over into Thrive so that all the time clock features work. It would save me time every week if it could automatically copy over.
17 votesUpdate on this, we have partnered with 7 Shifts for scheduling. We will be working on the integration in the fall of 2020. If you are interested in getting started with 7 Shifts sooner than that feel free to reach out to us & we can put you in contact with them.
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Please bring the training mode back. It is so helpful for training new employees!
Bring back the training mode like we had in Firefly. So helpful for new employees
25 votes -
Orders / For Servers / Drop Down
When going to orders, for servers, drop down list, it lists every employee in the system including non servers and employees who are not even clocked in.
This should just be "Servers" or anyone able to take orders. Waste of time to filter through every employee just to find a server espically when you have several non server job departments.1 voteHi!
Thanks for the suggestion. It definitely seems that we could be smarter about limiting this list to servers who may possibly have orders during the time frame you are searching. I’ll put it on the wish list for future development.
Thanks!
Duessa & Thr!ve Product Team. -
change open screen to pick up instead of coming up as all orders
when going to order screen, it is set open, all types... and should be set as open pick up, as people have been continuously clicking on wrong orders for pick ups and cashing out deliveries on accident. ( could of bought a brand new computer system by the time i figured out how much money i was losing on this accident)
1 voteThanks for your suggestion. We can definitely consider adding some options for default settings on the orders screen in the future!
Regards,
Duessa & the Thr!ve Product Team. -
Can you please change the name of a button for me. When i go in to enter the schedules at the bottom right there is a button that says clear
Can you please change the name of a button for me. When i go in to enter the schedules at the bottom right there is a button that says clear this button deletes everything. can you please change it to say delete and maybe even move it over to the left. Is habit to close out of soemthing bu using the bottom right button and we have on many occasions deleted the schedule and it takes a lot to put it back in. Please and thank you
1 voteHi Megan,
Thanks for the feedback, we will definitely keep this in mind as we work to improve this feature in the future!
Regards,
Thr!ve Product Team -
Put a minimum allowed digits for login ID
Put a minimum allowed digits for login ID, so employees can't use a single or double digit login.
3 votes -
make it possible for a manager to have a security level choice when clocking in.
When high security level payroll manager needs to just take orders.
I suggest you tie the security level to the job not the person.4 votesHi Ed, Thank you for your suggestion. This is something we can definitely consider for the future!
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Black out dates for employee scheduling
To make black out requested off dates. SO when there are days the we must have all employees work ie: super bowl, sports plays offs, NYE and any days we need, would just be nice to be able to adjust the availability of the requested days that are available, maybe even a limit.
1 vote
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