General
55 results found
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Modifiers of Items under Requirements
Hello,
Would be a good idea if you could link modifiers of items under a requirement, so that the customer can select the item available under a requirement and add/remove attached modifiers with that requirement item without impacting the modifiers of the original item for which requirement is selected.
1 vote -
Hello, this is a feature requst to implement color coding for deferred orders that went live, but didn't have payment go through as a result
Hello, this is a feature request to implement color coding for deferred orders that went live, but didn't have payment go through as a result of insufficient funds or any other reason. Currently, the order details page will provide a message regarding this, but if no one checked the details, there is no way of knowing, Especially for delivery orders, the driver is able to deliver and cash out without getting the full payment. This is a problem and needs to be addressed in a smarter way. Thank you
1 vote -
Tip feature should be enabled for pick-ups as well.
I do not understand why the tip feature is only available for to go's and dine in's but not available for pick-up's. 60% of my business is done through pick-ups and so my staff are extremely disappointed when I switched to Ingenico 7000's.
1 vote -
Make countdown function work for multiple sizes of the same item
I love the countdown function. However, when I put in a countdown for an item such as a soda that has multiple sizes there is no way to differentiate from the other soda sizes.
For example, I do a stock countdown for orange 20oz but when a 2 liter orange is ordered it takes inventory from the 20 oz orange countdown that I entered. Making it completely inaccurate.Is there a way to make a countdown for each individual size of a certain item?
Thanks for your consideration!
4 votes -
Like driver alerts make pick up alerts
Like driver alerts make pick up alerts
12 votes -
Drop Down option for Menu Items
For menu items with multiple variations of quantities, would be nice to list the item once with a drop down option for quantity.
For example, Wings can come in quantities of 8, 24, or 40. Currently we have to list these 3 separate times on-line. Want to list the wings once with a drop-down choice for 8, 24, 40.1 vote -
Cash-back
Ability to offer the customer cash-back. Just like super markets offer cash-back at the register to their customers. This would help draw in more customers because of added service.
1 vote -
Be able to change menu prices by %
It would be great if there was the ability to change menu prices by being able to choose a percentage to increase all menu items. For example, increase all menu items by 10% or increase all modifier prices by 5%.
7 votes -
take off the option to adjust gift cards when adjusting credit cards
whats happening is the servers are adjusting the gift card instead of the credit card in return loosing money.
3 votes -
Allow tips to be edited after ticket close
PLEASE allow us to edit tips on closed orders. We need to be able to do this at 4 am when your tech support is closed.
12 votes -
Thrive needs to Integrate with The Ordering App on Google
Googe now has a new feature where people can order directly from Google instead of the third party platforms and it will come directly to our POS. A lot of systems are already integrated. Are you guys working on this? Please integrate with google ASAP so we can take advantage of this feature. Thank you!
1 voteHi!
We are currently working on a new middleware integration that will support Google and other third party platforms. -
Online delivery not Available instead of Closed
Hi!
When we donot have delivery at some days it shows closed it would be great if say not available or something like that because we had some customers get Confused Assume we are closed.
Thanks!1 vote -
Item Price Change Suggestion
We should be able to change the price of an item without having to do it as open food. For example. Say I have topping based pricing on my pizzas and my pizza cap is $24 but someone ordered a meat pizza with an absurd amount of toppings and I want to make the price $28. We should be able to change the price of that item and it would read as Meat Pizza $28, instead of reading as Meat Pizza $24 and Open Food $4. Because the customer will see the $4 charge and say what is that $4…
2 votes -
Should be able to accept Crypto as a form of Payment
It would be great if Granbury was ahead of everyone else and we could accept Cryptocurrency as a form of payment on Thrive POS. We don't need to accept many types of coins, just a few of the main coins like Bitcoin, Ethereum, Doge, and maybe Cardano.... Or even just Bitcoin and Ethereum for now.
Lets get some votes and get this going...
3 votes -
Integrate Slice online ordering to our POS System
We use Slice as an online platform and have had tremendous success with them. Customers have been using our online portal through Thrive, but we are getting many fraudulent chargebacks from online orders. To mitigate this, we are pushing orders through Slice now, which has worked really well. Problem is, we are getting overwhelmed with orders from Slice on some nights and have to input their orders into our POS for deliver and pickup. PLEASE PLEASE see if you can integrate Slice orders to come through our POS system, much like they do already with Square. It would save us…
8 votes -
Add Catering as an order type
I need catering to be an order type like pickup, delivery, etc.
Thanks!
1 voteHi!
Thanks for the suggestion. We don’t usually designate Catering as an order type, since catering orders can be for delivery OR pickup, which require different settings, etc.If you want to report on Catering sales, I recommend that you use the “Revenue Center” to designate Catering type items.
If you do want to proceed with a catering order type, we can rename for you one of the existing types that are rarely used, such as Eat IN or Drive Thru.
Thanks,
Duessa & Thrive Product team -
Allow for carry-out only or pick-up only specials to be ordered online.
Allow for "Carry-out" only specials to be ordered online. It appears that now all items you make avaliable online are for both "pick-up and delivery". If I want to do a $5.99 carry out only, the only way customers can order it is in store or over the phone. If I make it avaliable online, they select it for delivery.
7 votesHi Matt,
Thanks for the suggestion. The best way to do this would be to create a coupon that marked your item down to $5.99, for carry out only. You could set up a coupon category on the Online site, call it “Carry out specials” and list all these offers — which will start a coupon walk thru to pick the items that are required, but won’t allow users to get the deal if they choose delivery. Please give our support team a call if you need help setting this up!
Thanks,
Duessa & Thrive product team. -
modify current system
1) allow for having thrive pos to mimic thrive online for closing of days. There doesn't seem to be a way to have POS closed on sundays.
2) Don't allow deferred orders to be placed on days (like sundays) if the store is closed. You have this for the online so no one can place an order for sunday, but if someone in our shop inadvertantly puts in a deferred order for a sunday, it allows it without any notification.1 vote -
Minor suggestion
This is what I noticed and I am not asking for an immediate change, only maybe someone should look at. On the app that a customer sees when they want to order from us, when they start their order, it gives them store hours and delivery hours. Unfortunately, those hours are taken from the online from the 0 line on both the store hours and the delivery hours. In my online, those sets of hours are a generic place setting. I have exceptions for every day both on the store hours and delivery hours. Consequently the hours that are shown…
2 votes -
Online service charge (in our case credit card charges we are incurring.)
With the advent of trying to control the coronavirus, it seems that our business might be more heavily impacted with customers wanting to order online and want delivery. I see a jump in this activity. To this end, it would be really nice to be able to automatically charge a 3% service charge to the online order. When I say automatic, every owner could populate a field, and put a value in it, so that those customers that do not want to have this charge on the order, could put 0 in the field. 0 means 0 service charge. I…
4 votesHi!
Thanks for the suggestion. We have a few things in the works for this. With our 8.1 version (now in beta for the POS) we have a surcharge option that could be apply automatically to just online orders. This beta is not available yet for online but will be soon.In the meantime you may want to consider increasing delivery fees to help?
Best of luck during this uncertain time.
-Duessa & Thrive Team
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