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  1. Add a credit card fee

    Have an option to charge a percentage to recoup credit card processing fees. I see square and hunger rush are able to do it.

    14 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  2. Thrive needs to Integrate with The Ordering App on Google

    Googe now has a new feature where people can order directly from Google instead of the third party platforms and it will come directly to our POS. A lot of systems are already integrated. Are you guys working on this? Please integrate with google ASAP so we can take advantage of this feature. Thank you!

    1 vote
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  3. Online delivery not Available instead of Closed

    Hi!
    When we donot have delivery at some days it shows closed it would be great if say not available or something like that because we had some customers get Confused Assume we are closed.
    Thanks!

    1 vote
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  4. Item Price Change Suggestion

    We should be able to change the price of an item without having to do it as open food. For example. Say I have topping based pricing on my pizzas and my pizza cap is $24 but someone ordered a meat pizza with an absurd amount of toppings and I want to make the price $28. We should be able to change the price of that item and it would read as Meat Pizza $28, instead of reading as Meat Pizza $24 and Open Food $4. Because the customer will see the $4 charge and say what is that $4…

    2 votes
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  5. Should be able to accept Crypto as a form of Payment

    It would be great if Granbury was ahead of everyone else and we could accept Cryptocurrency as a form of payment on Thrive POS. We don't need to accept many types of coins, just a few of the main coins like Bitcoin, Ethereum, Doge, and maybe Cardano.... Or even just Bitcoin and Ethereum for now.

    Lets get some votes and get this going...

    3 votes
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  6. Add Catering as an order type

    I need catering to be an order type like pickup, delivery, etc.

    Thanks!

    1 vote
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    Thanks for the suggestion. We don’t usually designate Catering as an order type, since catering orders can be for delivery OR pickup, which require different settings, etc.

    If you want to report on Catering sales, I recommend that you use the “Revenue Center” to designate Catering type items.

    If you do want to proceed with a catering order type, we can rename for you one of the existing types that are rarely used, such as Eat IN or Drive Thru.

    Thanks,
    Duessa & Thrive Product team

  7. Integrate Slice online ordering to our POS System

    We use Slice as an online platform and have had tremendous success with them. Customers have been using our online portal through Thrive, but we are getting many fraudulent chargebacks from online orders. To mitigate this, we are pushing orders through Slice now, which has worked really well. Problem is, we are getting overwhelmed with orders from Slice on some nights and have to input their orders into our POS for deliver and pickup. PLEASE PLEASE see if you can integrate Slice orders to come through our POS system, much like they do already with Square. It would save us…

    5 votes
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  8. Allow for carry-out only or pick-up only specials to be ordered online.

    Allow for "Carry-out" only specials to be ordered online. It appears that now all items you make avaliable online are for both "pick-up and delivery". If I want to do a $5.99 carry out only, the only way customers can order it is in store or over the phone. If I make it avaliable online, they select it for delivery.

    7 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Matt,
    Thanks for the suggestion. The best way to do this would be to create a coupon that marked your item down to $5.99, for carry out only. You could set up a coupon category on the Online site, call it “Carry out specials” and list all these offers — which will start a coupon walk thru to pick the items that are required, but won’t allow users to get the deal if they choose delivery. Please give our support team a call if you need help setting this up!
    Thanks,
    Duessa & Thrive product team.

  9. modify current system

    1) allow for having thrive pos to mimic thrive online for closing of days. There doesn't seem to be a way to have POS closed on sundays.
    2) Don't allow deferred orders to be placed on days (like sundays) if the store is closed. You have this for the online so no one can place an order for sunday, but if someone in our shop inadvertantly puts in a deferred order for a sunday, it allows it without any notification.

    1 vote
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  10. Minor suggestion

    This is what I noticed and I am not asking for an immediate change, only maybe someone should look at. On the app that a customer sees when they want to order from us, when they start their order, it gives them store hours and delivery hours. Unfortunately, those hours are taken from the online from the 0 line on both the store hours and the delivery hours. In my online, those sets of hours are a generic place setting. I have exceptions for every day both on the store hours and delivery hours. Consequently the hours that are shown…

    2 votes
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  11. Online service charge (in our case credit card charges we are incurring.)

    With the advent of trying to control the coronavirus, it seems that our business might be more heavily impacted with customers wanting to order online and want delivery. I see a jump in this activity. To this end, it would be really nice to be able to automatically charge a 3% service charge to the online order. When I say automatic, every owner could populate a field, and put a value in it, so that those customers that do not want to have this charge on the order, could put 0 in the field. 0 means 0 service charge. I…

    4 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    Thanks for the suggestion. We have a few things in the works for this. With our 8.1 version (now in beta for the POS) we have a surcharge option that could be apply automatically to just online orders. This beta is not available yet for online but will be soon.

    In the meantime you may want to consider increasing delivery fees to help?

    Best of luck during this uncertain time.
    -Duessa & Thrive Team

  12. If I had to pick one modification that I would like to see on thrive, that would be to have the thrive online charge a certain percentage

    If I had to pick one modification that I would like to see on thrive, that would be to have the thrive online charge a certain percentage when the order is paid for with a credit card. I would make a value at the locatlion level, from 0.00 to 99.99 that would automatically charge the ticket. 0.00 would be used by your customers that do not wish to have a Credit card Service Charge, where I myself might want 3.25% of the bill. And although we would be starting at 3%, having the .xx gives us a little more flexibility…

    1 vote
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  13. Delivery zones

    I would like to block my employees from being to change the delivery zones!!

    1 vote
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  14. Is there a way to set a requirement for a miminum count?

    Is there a way to set a requirement for a miminum count? I have a requirement that the cust must pick 2 choices, butttt, because they might want to pick 4 choices, I have that requirement set at 0. If I made it 2, then they could only pick 2.

    1 vote
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  15. menu working 3

    This is also associated with one of the previous suggestions. On The requirements, It would be nice to be able to group like requirements together. In my system, I have ckn dnrs. 2, 4, 8, 12, 16, 20, and 25 piece. Each started out with 4 sets of requirements which were built all at one time. So those are grouped together. 3 weeks later, we had to add 2 more requirements to each of the numbers above. Those were added to the bottom of the requirement lists. We then have 25 other requirements for other items all added to the…

    1 vote
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  16. help with menu

    If one wants to add anything to a requirements, Normally, they go to the item they are working on, select the requirements tab on the top, that shows what requirements are on that item. They show up on in the bottom right box on the screen. Then, when you decide which requirement from that list you want to modify , you need to find that same requirement on the left then override and then the item requirements appear on the top right box. This is where that gets changed. My suggestion would be that instead of finding the exact same…

    1 vote
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  17. see below

    When building this suggestion, It prompts for a category, I was looking for a menu change, but neither menu or other is in the dropdown. I suggest you at least add other to the category.

    1 vote
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  18. menu working

    When I go into the config/menu, and select a menu page that has item buttons on it, when I select a button, on the right is the button setup screen. Half way down the screen is the Item Options which I think basically points to the item that we want associated with the selected button. When I am building the button, identification of where that item is at, isn’t a big problem. My suggestion is that on that button setup page on the right, below the item options the path to that item is shown. Even if the item was…

    1 vote
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  19. Allow toppings to be set up with requirements.

    Currently, requirements can only be set up on items that are built with item based pricing. I would like to have requirements built in to topping based pricing as well. One case where this would be useful, for example, is in adding salads with topping based pricing, and adding a salad dressing as a requirement.

    4 votes
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  20. menu working

    I was adding a new page to my menu (basically for modifiers), so I went to the bottom of the menu screen in manager/config/menu and created a new page. I called it salad modifiers. I wanted to put it below the current salad tab. So I went to do a sequence on it. Nothing except the main menu button was visible. So I put in a case asking for someone to help me fix this. Someone thru some programming effort, went thru and checked the Visible box on each page on my menu. Then, I could sequence the page where…

    1 vote
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