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  1. Online Ordering

    A feature to turn the online ordering system off and on from the point of sale system would be convenient.

    31 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. Why Can't we Integrate Google Analytics Yet?

    Google Analytics is used by almost the entire customer base you work with yet when I called to integrate it I was told simply no, it does not work and there are zero plans to offer this critical integration. Why is this an issue? It's so basic, that there should a place inside Thrive to just cut and paste the code we need. Yet we are left in the dark as to how people interact with our Online ordering and many other data points critical to our continued success. Something this simple should have been in the first release or…

    9 votes
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    1 comment  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →

    Google Analytics is definitely on our near term roadmap for Thr!ve Online. Its a little more complex than adding the Analytics code to your individual business web site, as we need to separate out results per client, and we have some PCI regulations that prevent us from allowing any client to insert scripts into the site. With that said tho, we are definitely planning to add this soon.
    Thanks!
    Duessa & Thrive Product Team.

  3. Charge delivery fee based off mileage

    We should be able to charge a delivery fee based off mileage from the store without having to define via a map. Since the system uses Google Maps to know the delivery zones, it would also know exactly how many miles it is. For example, we should be able to say if address is within 1 mile from the store, the delivery fee is 0.00, if it is 1-2 miles from the store it is $1.00, or 2-3 miles from the store $3.00 etc. Or simply make it something like $x.xx per mile, and mile 1 is $x.xx - also…

    29 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  4. Find a way to have production printers list items in groups to increase efficiency.

    In essense the system would automatically group items found in the same categories together ie. salads burgers sandwhiches dinners instead of in the order in which they were entered. this would allow the cooks to formulate a plan for how to manage big orders. For example our restaurant commonly seats 17 20 or even 25 people all at once. If the server goes around the table taking orders and then enters the items in the order taken then they print in that same order. but you might have 5 burgers 3 salads 5 dinners 4 sandwiches etc.. the cooks then…

    3 votes
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    1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Extended breaks

    We are open for a lot of hours, and so we frequently have drivers/employees who do split shifts. They work 10 am-2, go on break, come back 6-close (3 or 4 am next day technically). Often for the drivers, they just go on break, and then come back from break when they get back so that we don't have to do two checkouts for them. But the POS does not register the breaks/the time they are not working, and either Auto-Clocks them out and gives them 0 hours, or says they worked 23 hours when it should be 12. It…

    1 vote
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    under review  ·  1 comment  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  6. HOW ABOUT PUTTING THE OPTIONS ICON ON THE HOME SCREEN? THANK YOU!

    HOW ABOUT PUTTING THE OPTIONS ICON ON THE HOME SCREEN? THANK YOU!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    This is definitely a small tweak that makes sense! We’re working on our next major release & this will include having the options icon available from any screen. This version should be into beta testing before the end of the year.

    Thanks,
    Duessa & Thrive Product Team.

  7. SCREEN'S KEEP SHRINKING

    WHY DO THE WHOLE IMAGE OF THE SCREEN KEEP GETTING SMALLER AND NO ADJUSTMENT WE DO HAS A EFFECT.

    1 vote
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    under review  ·  0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  8. How about some more fun templates for SalesBuilder

    Need more fun things,like Just Because! to thank customers any more fun stuff,

    16 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. Report time match the computer

    The Summary says two hours in advance, example, today's report says created at 2pm when it's only 12pm here, why???

    4 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  10. Reordering in thrive online

    Most of our customers are repead customers and like to order same specials most of the times when they use repead order coupon does not apply to the order please make it possible for coupon to apply at repead order if it is still valid coupon.
    Thanks!

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi! Thanks for the suggestion.

    I expect this might be a controversial ask — many restaurant owners would want the customer to specifically select the coupon every time they order, unless the coupon is set up to automatically apply to a qualifying order.

    Community, what do you think?

    Thanks,
    Duessa & Thrive Product Team.

  11. need to be able to open more than one ticket at a time on a table.

    System will not let us open more than one ticket at a time on a table.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the suggestion.
    It is possible to open a 2nd ticket for a table. Here’s how:
    >Start the ticket by ordering an item rather than from the table screen
    >Click finish
    >Choose “Table” as the order type
    >Type the table # into the table # field
    >Finish the order.

    You will now see both tickets on that table on the table screen.

    You can also get multiple open tickets if you split them from one original ticket.

    Thanks,
    Duessa & Thr!ve Product Team.

  12. Digital Punch Card/E Gifts

    During our lunch time many people come from a nearby industrial park where many workers have only a half hour to eat lunch. We provide a large slice selection for this reason and we are mostly grab and go during lunch. We would love to have some type of digital punch card available as a reward that can get punched for every slice you buy. So when you buy a certain amount of slices you will receive a free slice. This can be configured for any item on your menu for as many places offer punch cards for whole pizza…

    6 votes
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    1 comment  ·  Customers / Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  13. discount on receipts

    shouls show on receipt the percent of discount not just the percent sign

    1 vote
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →

    HI,
    Thanks for the suggestion. We are planning to make some updates to the printing functionality in the future and we’ll definitely keep this in mind as a wish list item for that project!
    In the meantime, you may want to make different set discounts for the most frequently amounts, that way you can include the % in the title.
    Thanks,
    Duessa & Thr!ve Product Team.

  14. Faster online ordering

    Hope we can see faster online ordering, buffering and loading sign and little slow at making orders make customer not to order online.
    Thanks!

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Thanks for the suggestion! The speed of your online site can vary based on a number of things, such as the size of image files, user connection, browser, etc. However we are always working on performance improvements, we do have a pretty major release coming out in the next few weeks that has some performance enhancements included.

    Thanks,
    Duessa & Thr!ve Product Team.

  15. Different Delivery Minimums by Zone

    For zones that are far away or difficult to get to, I have a higher charge, but I would also like to have a higher delivery minimum for those zones to avoid 1 pizza deliveries that are far away

    5 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  16. custmer look up and phone screen

    The phone number on the caller id screen needs to go blank once selected and an order is started. there are many times that a server picks up the phone too quickly before the new caller id data is received by the system and the wrong customer information is entered into the order.then order is made with wrong customer information on the ticket. for pickup this can usually be resolved. But for a delivery we now have wrong phone number and address.

    15 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  17. Auto Logout Emplyees from all terminals apon clockout

    When employees clock out, if the are signed in to more than one terminal, the other terminals do not sign them out. This allows somone to take orders and use their account even though they are no longer clocked in. Please add an auto logoff function to prevent this. This creates a major security issue.

    19 votes
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  18. When closing out driver, no need to enter credit card amounts.

    When closing out a driver, it forces us to click on each type of credit card and enter in that we received that amount. It literally tells us what to enter. This is a completely unnecessary step. This should be done automatically and only have us enter in the cash amount we are receiving as this is the only info the system doesn't already know. (same would go for checks or other tender types that may be set up)

    12 votes
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    2 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. When a delivery customer separates the ticket all discounts are going to the first order..

    we have a problem when a delivery customer has multiple orders on the same ticket and more than one is taking advantage of a daily special...the discount for the specials are all being posted to the first order...please help and advise.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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