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  1. Print Credit Slips for Deliveries with Order slips

    As it stands, when an online delivery comes comes through, or when a customer pays for an order via credit card, the credut slip prints up in front, separate from the order. This causes a lot of confusion because we have to run all the way back in the kitchen to staple the credit slip to the order, it would be nice to have these, on deliveries, print along with the ticket, so they don't get lost or mixed up in the shiffle

    3 votes
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  2. Be able to change menu prices by %

    It would be great if there was the ability to change menu prices by being able to choose a percentage to increase all menu items. For example, increase all menu items by 10% or increase all modifier prices by 5%.

    1 vote
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  3. Assign order number to deferred orders when order is placed

    When we receive multiple deferred orders in one day and they all are assigned a # as the order number, tickets get mixed up. Would like to have an order assigned to the deferred order when it comes in. Do you have any suggestions to manage these deferred orders in the meantime of this being implemented?

    6 votes
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    3 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 8.1 TCC Report to show Basic loyalty Points used/redeemed

    8.1 TCC Report to show Basic loyalty Points used/redeemed

    Customer wants to review how many pooints are redeemed for basic POS customer loyalty

    1 vote
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  5. Allow an option to disable cash orders for deliveries at night

    Due to the potential for robbery at night time in certain cities, it would be nice to prohibit cash payments to be an option after a certain time

    1 vote
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  6. TOL Attach DoorDash link to Delivery option

    Site does not have drivers and would like the delivery button online to direct link to Door Dash

    1 vote
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  7. Pull up full review on customer call-backs

    Its nearly impossible to find the status of an order whenever a person calls in to find out the status of their order. It would be nice to have a full review of the order to be pulled up when a customer calls and they have an order in the system for that day. having the new, recall feature doesn't allow me to see if its out on delivery or the time in which the order was assigned or to whom it was assigned to. With this full reveiw once the driver is returned, then it would be handled like…

    3 votes
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  8. Allow for EMV payment technology through Global Payments Integrated CC Processing

    Please allow for this critical security to avoid chargebacks and fraudulent credit card usage!

    3 votes
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  9. Show the time an order was dispatched on the drivers status screen

    I get calls from customers asking if an order is out for delivery, but what I cant do is tell them when the driver left or give them an estimated time of when the delivery should arrive. It would be nice to see either and estimated time of arrival based on the number of deliveries the driver is on and their route, or just a time that the orders were dispatched on the driver status screen. This would help towards providing customers with the information they seek when calling the store,

    3 votes
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  10. Allow for 3rd Party (uber, doordash) accounts to be as an order type.

    As it stands, we currently have to make an uber driver and a doordash driver in order to keep track of all the 3rd party orders. By putting the name of the client in the messege field, looking up these orders makes it difficult to keep up with orders. It would be nice to have these options available as a pick up is available.

    3 votes
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  11. Allow for 3rd Party (Uber, etc) to be selected at beginning of ordering process

    Instead of having to enter a false clientwith the named field under Uber, allow for a 3rd party option on the customer screen. Then the name of the person can be placed in the name field instead of the messege field.

    3 votes
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  12. When a printer is down auto send ticket to another printer

    When an assigned printer for a certain station is down make the pos send a ticket to a different station with a comment on top of the ticket that reads "station printer down" and tickets get automatically redirected to a different station

    1 vote
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  13. Allow non taxable orders to be closed by tender type and not just order type

    Starting January 1, 2021 in Illinois all third party companies (Grub Hub, Door Dash etc.) are responsible for paying the sales tax on orders processed through them. In order to make the orders tax exempt by category we would have to be able to categorize them by tender type not order type. Thank you.

    3 votes
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  14. Apple Pay or Crypto option for TOL

    I'd like there to be an apple pay option or crypto option for TOL. Even options like Venmo or cash app would be ideal but Apply Pay would be a high priority for quick 1 click ordering and less abandoned carts

    4 votes
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  15. Add a search feature for the Out-of-Stock tab.

    When a single item is out of stock, I have to go under each and every single tab to find every variant of that item. It'd be nice to have a search feature where we simply type it and it shows us everything with that keyword. Basically a Ctrl+F.

    Plus, I don't know if I'm doing something wrong, but sometimes I'll have an item out of stock for a few days and then out of nowhere an online customer will place that out of stock item.

    9 votes
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  16. Allow Option to Not Print "No" Inclusions

    Allow the option to not print the "No" inclusions. This way when you have it set to print inclusions and modifiers to the kitchen, it will only print exactly what comes on an item. So if you're making a sub, it will tell you what to put on it without a bunch of lines that say "No" this or that. I'd like to get to a point where employees have less things to remember to make training much easier. I’d like to have the ability to enable this feature in each department separately.

    3 votes
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  17. credt button

    have a credit button on main screen that is able to accept amount of credit to give and if you want to use it yes or no and it allows you to use whole amount or part of it so you can manually insert what portion you want to use.

    1 vote
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  18. Calendar Alerts

    If it was busier or slower than normal on a particilar day we should be able to notate certain insights that will alert staff on the same week/month the following year. At least the ability to read notes from past dates wouid be helpful. For example, holidays, draft days, bad weather days etc.It would helpful to have this info handy on the pos as a guide.

    1 vote
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  19. Is there a company who can integrate with Thrive and automatically input the 3rd party platform orders (Grubhub, Uber Eats, Etc.)

    Is there a company who can integrate with Thrive and automatically input the 3rd party platform orders (Grubhub, Uber Eats, Etc.) directly into Thrive. We were going to use that company you referred, I believe it was Orderly? Not sure what the name was, but they fell apart and stopped taking on business. Is there another company that you recommend?

    13 votes
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  20. limited infomation to drivers logged on

    when a driver logs on he should not be able to see the deliveries in process or how many deliveries the othe drivers have. them having this access creates problems for me

    3 votes
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