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  1. Enable and dissable delivery zones

    Would be good to be able to turn off a far delivery zone for times when there is extreme weather like snow and just accept deliveries that are close by

    15 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  2. 11 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Diamond Touch had this. Maybe thrive can adopt.

    Maybe thrive can adopt. When a make line printer did not print a ticket for any reason, ink, jam, power loss, that ticket was automatically directed to a working line printer. A message was also printed on that ticket informing us that a printer was malfunctioning. Which in turn led us to find and fix the problem.

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Online service charge (in our case credit card charges we are incurring.)

    With the advent of trying to control the coronavirus, it seems that our business might be more heavily impacted with customers wanting to order online and want delivery. I see a jump in this activity. To this end, it would be really nice to be able to automatically charge a 3% service charge to the online order. When I say automatic, every owner could populate a field, and put a value in it, so that those customers that do not want to have this charge on the order, could put 0 in the field. 0 means 0 service charge. I…

    4 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    Thanks for the suggestion. We have a few things in the works for this. With our 8.1 version (now in beta for the POS) we have a surcharge option that could be apply automatically to just online orders. This beta is not available yet for online but will be soon.

    In the meantime you may want to consider increasing delivery fees to help?

    Best of luck during this uncertain time.
    -Duessa & Thrive Team

  5. Could you put " \n " after the OVER ALL for the pizza printer tickets please

    This has been a known problem for years and causes much confusion.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. There needs to be a report available that shows the CREDIT CARD SALES and CREDIT CARD TIPS of all servers for the day. Is this possible?

    For tax purposes in some states, servers are required to report cash sales and cash tips as well as credit card sales and credit card tips. At this time, we have to manually add all of these numbers together. A single report to access this information would be quite helpful.

    7 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow closed orders to be changed to delivery

    Allow closed orders to be changed to delivery as re-opening the order if closed as credit removes credit card payment

    13 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  8. Printing on online receipt to customer

    1 4 Pc Chicken Dinner - Ckn Selection
    Well Done
    Required Items: 4 Pc Pressure Fried, 2 Breasts, No Thighs Wanted, 1 Leg - Default, 1 Wing - DefaultSub JoJos - (8) CSS B, JoJos - 6-8 $12.99 $12.99

    1 1 Lb Bone In Wings Premium
    Well Done
    Required Items: Split Premium, Split MildRanch, Ranch

    In the above example, this is what the customer is seeing on their email receipt. I noticed that on the online, when a requirement is selected or when an additional item is selected from the list supplied, that when it goes from 1 requirement to…

    2 votes
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  9. 1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hi! Thanks for the comments! You can definitely enter a tip prior to submitting the order via the finish button and the tender screen. If you add the tip here and “pay later” the tip will still save https://thrivepos.uservoice.com/knowledgebase/articles/508594-add-a-tip-to-an-order-via-the-tender-process

    For table orders, however, in some configurations finish may bypass the tender screen. In this case it is recommended that you add the tip from the orders screen after submitting, or use the auto gratuity feature.

    Thanks!
    Duessa & Thrive product team

  10. Credit card batch report

    Instead of going into each credit card batch report and see the total it will be so helpful if the total settle amount pops on the side of each date. That will save so much labor trying to match the batch total to the deposit we get in the bank

    4 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  11. FIX PHONE NUMBER LOOKUP- EATING NUMBERS

    When you punch in a customers phone number and you finish the area code it jumps to the next 3 digits. The problem is is Wont buffer and you have to type really slow or it EATS the 1st number of the 2nd number field. if you type too fast if will lookup wrong number.

    3 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  12. Production tickets with the time the ticket is fired and not the time the ticket is originally opened.

    It would be nice to the correct time of when a ticket was fired on a ticket instead of the current method of displaying when the ticket was originally opened. host of the time guests get drinks and have appetizers before deciding on main courses. In this circumstance when an entree is later fired the printed time on the ticket is appears to be vastly longer than it actually has been. Thank you.

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  13. Email Verification for Online orders

    Is it possible to implement some kind of email verification for customers who order online? We have already had few times that customers use unexisting email address and wrong phone number to place their order and we are not able to reach them out at all.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Back Button

    When you are looking up orders from a previous day. You need a back button to take you back to that day.

    13 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  15. Third party employee scheduling services integration.

    Offer third party employee scheduling services/ app integration to sync sales, labor data, and wages. For example 7shifts.

    3 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  16. Delivery zones

    I would like to block my employees from being to change the delivery zones!!

    1 vote
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to add a surcharge to credit card transactions

    Would like to automatically add a % surcharge on credit card transactions.

    9 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add ordering by seat

    We are currently using Firefly (we have for over 10 years) and are happy with the ability to order by seat number. In fact, we rely very heavily on it because we work in a team environment where a server can ring in food or drinks and another server can run those to their table. By having seat numbers we are able to provide better service to our guests by knowing exactly where an item goes, rather than “auctioning” it off at the table. It also helps us keep better organized.

    We want to upgrade to Thrive, and this is…

    3 votes
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    0 comments  ·  Table Service / Servers  ·  Flag idea as inappropriate…  ·  Admin →
  19. Is there a way to set a requirement for a miminum count?

    Is there a way to set a requirement for a miminum count? I have a requirement that the cust must pick 2 choices, butttt, because they might want to pick 4 choices, I have that requirement set at 0. If I made it 2, then they could only pick 2.

    1 vote
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  20. Change "Email Employees" to "Message/ Email Employees"

    Under the cog wheel is says email no message employees. better to say message . even the confirming messages say messages not email. tks

    2 votes
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
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