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  1. Online Ordering

    A feature to turn the online ordering system off and on from the point of sale system would be convenient.

    21 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Charge delivery fee based off mileage

    We should be able to charge a delivery fee based off mileage from the store without having to define via a map. Since the system uses Google Maps to know the delivery zones, it would also know exactly how many miles it is. For example, we should be able to say if address is within 1 mile from the store, the delivery fee is 0.00, if it is 1-2 miles from the store it is $1.00, or 2-3 miles from the store $3.00 etc. Or simply make it something like $x.xx per mile, and mile 1 is $x.xx - also…

    24 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  3. Digital Punch Card/E Gifts

    During our lunch time many people come from a nearby industrial park where many workers have only a half hour to eat lunch. We provide a large slice selection for this reason and we are mostly grab and go during lunch. We would love to have some type of digital punch card available as a reward that can get punched for every slice you buy. So when you buy a certain amount of slices you will receive a free slice. This can be configured for any item on your menu for as many places offer punch cards for whole pizza…

    3 votes
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    1 comment  ·  Customers / Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Auto Logout Emplyees from all terminals apon clockout

    When employees clock out, if the are signed in to more than one terminal, the other terminals do not sign them out. This allows somone to take orders and use their account even though they are no longer clocked in. Please add an auto logoff function to prevent this. This creates a major security issue.

    15 votes
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  5. When closing out driver, no need to enter credit card amounts.

    When closing out a driver, it forces us to click on each type of credit card and enter in that we received that amount. It literally tells us what to enter. This is a completely unnecessary step. This should be done automatically and only have us enter in the cash amount we are receiving as this is the only info the system doesn't already know. (same would go for checks or other tender types that may be set up)

    8 votes
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    2 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  6. custmer look up and phone screen

    The phone number on the caller id screen needs to go blank once selected and an order is started. there are many times that a server picks up the phone too quickly before the new caller id data is received by the system and the wrong customer information is entered into the order.then order is made with wrong customer information on the ticket. for pickup this can usually be resolved. But for a delivery we now have wrong phone number and address.

    10 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  7. Employee requirement expirations should alert the employee as well as management.

    It is currently possibly to set up the employee requirements and an alert for management on the management home screen, but it would be great if as of the 10 day warning an alert could be sent to the employee. For example, if the employee has expired requirements, a message pops up when they try to log in saying they can't clock in because of expired requirements. The same kind of message should pop up saying "your requirement will expire in x days," while they clock in.

    7 votes
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  8. 5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. 14 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  10. Order Kiosk

    An order kiosk is going to be a necessity in the very near future. Any updates on if we will have this available to us soon?

    10 votes
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    1 comment  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  11. Dispatch screen should show the company name

    The dispatch screen only shows the individual name on the order. I will not show the company name, or Hotel Name. Change so that the restaurant can change the default of how the orders are shown on the dispatch screen. Since we are only carry Out and Delivery, allowing us to show company names on the dispatch screen would be a huge advantage for us in routing our orders and drivers.

    14 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  12. How about some more fun templates for SalesBuilder

    Need more fun things,like Just Because! to thank customers any more fun stuff,

    7 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Different Delivery Minimums by Zone

    For zones that are far away or difficult to get to, I have a higher charge, but I would also like to have a higher delivery minimum for those zones to avoid 1 pizza deliveries that are far away

    1 vote
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  14. Configure the "Delivery Fee' title on the printed receipt

    Allow custom text instead of "Delivery Fee"

    0 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  15. ANY EMPLOYEE CAN CHANGE THEIR BOSSES FINGER PRINT TO THEIR'S!

    Fix the MAJOR Bug that allows a lesser security level employee (non MANAGEMENT) to change their managers finger print the theirs! All the boss knows is their finger print is not working... Really bad!

    4 votes
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    1 comment  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  16. The app does not work for any of our drivers. Each order comes up on their app hours after being assigned to them.

    The delivery app does not work for any of the drivers at this location. Once each order is assigned from the POS system, it takes hours to appear on the driver's app. It has been unreliable for weeks now and our store has converted 100% to paper copies.

    1 vote
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  17. Adding Gratuity Suggestions on Server and Driver tickets ASAP...it's an easy fix to help all staff make more money.

    Adding Gratuity Suggestions on Server and Driver tickets ASAP...it's an easy fix to help all staff make more money especially delivery drivers. Most restaurants have this gratuity suggestion at the bottom of their tickets. We please need to get this programmed. Thank you very much! G

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Block drivers from adding tip on their phone after customer signs

    Please find a way to BLOCK the driver from adding or changing a transaction amount (adding a tip) after the customer has signed on the drive app. The only way a change should be done is through proper management channels on the POS.

    14 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  19. Real time driver tracking for customer....

    When a customer orders online, they should receive a link via email to track the driver, much like Uber. It would be even better if it were built in as part of the mobile app, but I believe a link would be sufficient. Not sure if the current setup has these capabilities, but I've seen companies out there that might be able to integrate with Thrive such as 86 Borders. This is the future of delivery and it will be standard very soon.

    14 votes
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    1 comment  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →

    Hi! Thanks for the suggestion. This is something we have definitely thought about many times, however concerns about privacy and security of drivers have got us questioning the right balance of information to give customers for tracking. We are planning to add a mobile notification at dispatch for starters. Good to know that someone is interested in this!
    Regards,
    Duessa & the Thr!ve Product Team.

  20. Thrive connection to salesbuilder

    a connection between Thrive and Salesbuilder by clicking on a button from Thrive would be nice!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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