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  1. Assign order number to deferred orders when order is placed

    When we receive multiple deferred orders in one day and they all are assigned a # as the order number, tickets get mixed up. Would like to have an order assigned to the deferred order when it comes in. Do you have any suggestions to manage these deferred orders in the meantime of this being implemented?

    3 votes
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    3 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  2. Apple Pay or Crypto option for TOL

    I'd like there to be an apple pay option or crypto option for TOL. Even options like Venmo or cash app would be ideal but Apply Pay would be a high priority for quick 1 click ordering and less abandoned carts

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add a search feature for the Out-of-Stock tab.

    When a single item is out of stock, I have to go under each and every single tab to find every variant of that item. It'd be nice to have a search feature where we simply type it and it shows us everything with that keyword. Basically a Ctrl+F.

    Plus, I don't know if I'm doing something wrong, but sometimes I'll have an item out of stock for a few days and then out of nowhere an online customer will place that out of stock item.

    9 votes
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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  4. Calendar Alerts

    If it was busier or slower than normal on a particilar day we should be able to notate certain insights that will alert staff on the same week/month the following year. At least the ability to read notes from past dates wouid be helpful. For example, holidays, draft days, bad weather days etc.It would helpful to have this info handy on the pos as a guide.

    1 vote
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  5. limited infomation to drivers logged on

    when a driver logs on he should not be able to see the deliveries in process or how many deliveries the othe drivers have. them having this access creates problems for me

    3 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Combine Customer Accounts

    When looking up a customer there could be multiple customer customer name accounts under a single phone number, need to combine these. Difficult to research previous order history the way customer accounts are currently listed.

    1 vote
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  7. Is there a company who can integrate with Thrive and automatically input the 3rd party platform orders (Grubhub, Uber Eats, Etc.)

    Is there a company who can integrate with Thrive and automatically input the 3rd party platform orders (Grubhub, Uber Eats, Etc.) directly into Thrive. We were going to use that company you referred, I believe it was Orderly? Not sure what the name was, but they fell apart and stopped taking on business. Is there another company that you recommend?

    11 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add a Delete all buttom for confirmed internal email messages

    Add a master delete button for mgrs or owner on the email confirmation list. Its tough deleting confirmed emails one at a time.

    3 votes
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow Customization of Label Printers

    Allow change of size of Labels, for 1.5inch labels and allow change of orientation, so that when the label prints out, customer info is readable as it feeds out of the printer. Right now it feeds out of printer upside down.

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  10. kps order old to recent

    If someone orders food before someone who has had a tab longer then the tab that has been there longer gets put at the top even if someone ordered before them. anyway to make food in the right order

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. take off the option to adjust gift cards when adjusting credit cards

    whats happening is the servers are adjusting the gift card instead of the credit card in return loosing money.

    3 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  12. More robust specials for TOL

    I have a few suggestions for the "Coupon Header" feature in TOL:
    1. Allow for coupon header to rotate to different coupon at different time of day. For example... 11am-3pm Lunch special and 3-10pm dinner bundle.
    2. Allow for coupon header to link directly to menu categories or menu items. For example... new items(no offer) or our existing "Specials" category or "Lunch Combo" category(see Pepperoni's menu).
    3. Be able to link directly to specials and coupons similar to how big chains do it... we could put links on our homepage, social media, or Facebook ads to "Click here for 8.99…

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Print Salesbuilder point balance or customer enrollment status on ticket.

    I would like to send flyers to customers to encourage them to enroll in rewards program and email list. Having point balance on ticket plus having a little icon or text saying that they are a rewards member is nice to have.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow tips to be edited after ticket close

    PLEASE allow us to edit tips on closed orders. We need to be able to do this at 4 am when your tech support is closed.

    12 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  15. give client option to not allow extra toppings online

    some clients do not want customers to add 3x or 4x toppings online. Maybe give an option to not allow extras on pizza, Just have check boxes instead of +-.

    1 vote
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  16. NOT RESET DATE WHEN LOOKING UP ORDER

    Its frustrating that when you go do look a orders on any other day than today it always makes you reselect the date and will not retain that day,. There should be a way to go back instead of a complete refresh when you are drilling down on a particular list of orders. Instead each time you have to do a complete new search and date entry

    12 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  17. It is your online ordering system it has keywords helps the customer found my items and helps a customer research in Google for items they f

    It is your online ordering system it has keywords helps the customer found my items and helps a customer research in Google for items they found me fast

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. see history of offers sent to customer from sales builder

    Sometimes we get a call and customer says they have a free offer from sales builder and nothing shows up on pos. Would be very nice if under the customers information we had a little box showing the history of the offers sent and date they were redeemed, if they were. That way if offer was already redeemed we would know it and the date, time and maybe even ticket number of redeemed offer.

    4 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  19. Accept food orders through Order with Google. developers.google.com/actions/food-ordering

    Allow grandbury's thrive system to have a direct order online link to google. Instructions for your programers can be found at developers.google.com/actions/food-ordering

    3 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  20. Your Order is on its way....

    I received an email saying "Your order is on it's way". This should come as a text message. Most people will not see the email in time but everyone will see the text message

    16 votes
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    3 comments  ·  Customers / Marketing  ·  Flag idea as inappropriate…  ·  Admin →
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