Salina's has noticed that customer
Salina's has noticed that customer lookup in firefly provided a list of future order dates and they found this very helpful. Upon switching to thrive the same lookup of a customer still displays all future pending deferred orders, but it displays them with the date they were ordered instead of the date they are due. They find it difficult to determine which order it is in a list with customers that have many future pending catering orders. A customer never calls back to say I want to add to the 2nd order I placed on the 23rd. They reference it by I need to add to my order for the 28th. Firefly gave them this functionality. Thrive does not.
Thanks for the heads up. We will look into adding this information to the ordesr screen and the customer look up area.
Duessa & Thr!ve Product Team