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  1. Your Order is on its way....

    I received an email saying "Your order is on it's way". This should come as a text message. Most people will not see the email in time but everyone will see the text message

    13 votes
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    3 comments  ·  Customers / Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Enable Import Drive Button for Store

    I have a relatively high turnover for drivers and would like to be able to import them myself whenever I have to add a new one to the system.

    Button is currently unavailable, regardless of account settings.

    4 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  3. voided countdown items

    there should be a way to make the countdown items go back on the count when you void an order... a popup asking if it should or not. my count is getting effected by this if i dont remember to manually enter it back in later when not busy

    9 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  4. Report showing houses, hotels, and apartments business

    We need a report to see how many houses, hotels, and apartments we are delivering to, to get statistics on our IOR of marketing mailers and offers we send out to specific locations

    3 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  5. Get rid of the unnecessary sounds on the driver app.

    It is a huge distraction to my drivers that while your app is open it makes a ton of noise... clicking, whistling, and beeping. they all have been closing the app to get rid of the noise while they drive and then having to restart the app when they get where they are going. there should at least be an option to turn the sound off. it interrupts our navigation and music every couple seconds if we dont shut the app down.

    10 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Employee Emails

    Even if employees aren't configured under System & Security to be able to send emails, it would be very helpful for them to be able to respond to manager emails. In other words, include a reply button for POS emails.

    4 votes
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  7. Integrate Slice online ordering to our POS System

    We use Slice as an online platform and have had tremendous success with them. Customers have been using our online portal through Thrive, but we are getting many fraudulent chargebacks from online orders. To mitigate this, we are pushing orders through Slice now, which has worked really well. Problem is, we are getting overwhelmed with orders from Slice on some nights and have to input their orders into our POS for deliver and pickup. PLEASE PLEASE see if you can integrate Slice orders to come through our POS system, much like they do already with Square. It would save us…

    5 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  8. add a required check box at check out for delivery instructions

    At both check out for delivery and pick up I would like there to be a required check box added to the user interface for online ordering. for delivery near the comments section I would like the required check box to ask the customer if they would like the order handed to them or to be contactless delivery. If the the contactless option is selceted they can write where they would like the order left otherwise it would default to be left at the front door. For pick up orders i would like the check box to ask the customer…

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Changing Employee On the Clock Hours

    Please make it so owners have the option to be the only security level with the ability to change employee hours under reports, labor, payroll details and/or on the clock.

    1 vote
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  10. Countdown items sync to Online

    We would like countdown items in the POS to sync with Online Ordering. For example, if we only have 5 Salads left in POS someone online shouldn't be able to order 6 salads.

    21 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. Have a minimum for emv printing

    We have a lot of wasted paper printing $3-$10 credit slips no one wants.
    Thrive had where you could set not to print under a certain amount, then we switched to emv and no setting.

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Remove Return Function from being Classified as Driver Banking

    We are setting up another account that allows drivers to dispatch and return themselves without having to login everytime, while also continuing to not allow them to access everyone else's banking. It almost works but they cannot return themselves because for some reason returning is considered accessing their driver bank.

    3 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  13. Clock out drivers when their shift closes

    When we cash out a driver by closing their shift, it would be nice that they are clocked off automatically as well.

    7 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Show Deferred Orders with Their Promise Time on the Dispatch Screen

    Deferred orders always complicate route making, especially when drivers have to route themselves. They have no way of knowing an order is deferred until they assign it to themselves and see it on the ticket. Please add someway to show a delivery order is deferred and what it's promise time is.

    9 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  15. 3 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  16. Adding a 15% fee to certain types of orders

    I need a way to add an additional order type ("third party deliver" for example) that assesses a 15% fee, or add a reverse (negative percentage) discount of 15%. Please please please tell me how to add this, or provide this in the system somehow, so that I don't have to add a completely separate menu in the system.

    1 vote
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  17. Bring back coupon descriptions!

    Can you please bring back coupon descriptions in Thrive 8.1? This was such a useful feature of Firefly. A long click on a coupon would give all of the details and requirements so the employee would know how to properly apply the coupon, what requirements there were, is it valid with other offers, etc. We currently have a wiki page where we put all of the discount details but it would be so nice to not have to leave Thrive and switch to another program just for something like this.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the suggestion! We have revamped the error messaging around coupons in 8.1 to be much more specific about what is required to make the coupon work. I’m hoping that will be an improvement over using the description field for this, but look forward to getting your input on how that works for you!

    Thanks,
    Duessa & Thrive product team

  18. Editing a Deposit

    It would be great if you need to "edit" a deposit if it would just edit it and not make it worse. I can not make an accurate report if a mistake is made and try to use the edit process. It completely makes any report (weekly or monthly) inaccurate.

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Auto Discounts to Customers

    Would like to be able to apply auto discounts to customers.

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. modify current system

    1) allow for having thrive pos to mimic thrive online for closing of days. There doesn't seem to be a way to have POS closed on sundays.
    2) Don't allow deferred orders to be placed on days (like sundays) if the store is closed. You have this for the online so no one can place an order for sunday, but if someone in our shop inadvertantly puts in a deferred order for a sunday, it allows it without any notification.

    1 vote
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
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