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  1. Printing on online receipt to customer

    1 4 Pc Chicken Dinner - Ckn Selection
    Well Done
    Required Items: 4 Pc Pressure Fried, 2 Breasts, No Thighs Wanted, 1 Leg - Default, 1 Wing - DefaultSub JoJos - (8) CSS B, JoJos - 6-8 $12.99 $12.99

    1 1 Lb Bone In Wings Premium
    Well Done
    Required Items: Split Premium, Split MildRanch, Ranch

    In the above example, this is what the customer is seeing on their email receipt. I noticed that on the online, when a requirement is selected or when an additional item is selected from the list supplied, that when it goes from 1 requirement to…

    2 votes
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  2. Change "Email Employees" to "Message/ Email Employees"

    Under the cog wheel is says email no message employees. better to say message . even the confirming messages say messages not email. tks

    2 votes
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  3. It would be nice to have a (Red Book). For quick viewing now that we have had our system over a year. call my I can explain 423-972-2184

    Red Book compairs sales to prevous year by the hour. Also each day we can enter things like weather, parties, employee issues, local events and other things that might have effected sales that day. You could also have a colom for forcasted sales by the hour to compair to.

    1 vote
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    HI! Thanks for the suggestion.
    We do have a similar feature in our “Forecasting” option. This would allow you to set today’s forecast based on last year’s sales +or – a %, or on an average of the last 6 weeks, etc. It also allows you to enter a note and disregard a particular day from the forecast if unusual events have impacted it. Here is an article about it: https://thrivepos.uservoice.com/knowledgebase/articles/938424-managing-sales-forecast-and-labor-budget

    This translates into forecasted sales by hour on the daily schedule screen https://thrivepos.uservoice.com/knowledgebase/articles/938562-create-labor-schedule-daily

    We’ll be working on some improved forecasting reports in the future as we continue to develop Thrive Analytics.

    Thanks,
    Duessa & Thrive Product Team.

  4. 4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hi! Thanks for the comments! You can definitely enter a tip prior to submitting the order via the finish button and the tender screen. If you add the tip here and “pay later” the tip will still save https://thrivepos.uservoice.com/knowledgebase/articles/508594-add-a-tip-to-an-order-via-the-tender-process

    For table orders, however, in some configurations finish may bypass the tender screen. In this case it is recommended that you add the tip from the orders screen after submitting, or use the auto gratuity feature.

    Thanks!
    Duessa & Thrive product team

  5. "Clear Current Ticket?" Misleading- when exiting order screen

    When in a pending order when you exit it asks "Clear Current Ticket?" when you do it doesn't really clear the ticket UNLESS your entering an order. Please change this to "Exit Current Ticket?" or something like that.

    1 vote
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  6. Default a size for a particular crust

    When a crust is only available in 1 size, it would be nice to be able to default that size selection when the crust is chosen.

    0 votes
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  7. Diamond Touch had this. Maybe thrive can adopt.

    Maybe thrive can adopt. When a make line printer did not print a ticket for any reason, ink, jam, power loss, that ticket was automatically directed to a working line printer. A message was also printed on that ticket informing us that a printer was malfunctioning. Which in turn led us to find and fix the problem.

    15 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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  9. Credit card batch report

    Instead of going into each credit card batch report and see the total it will be so helpful if the total settle amount pops on the side of each date. That will save so much labor trying to match the batch total to the deposit we get in the bank

    4 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  10. Production tickets with the time the ticket is fired and not the time the ticket is originally opened.

    It would be nice to the correct time of when a ticket was fired on a ticket instead of the current method of displaying when the ticket was originally opened. host of the time guests get drinks and have appetizers before deciding on main courses. In this circumstance when an entree is later fired the printed time on the ticket is appears to be vastly longer than it actually has been. Thank you.

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  11. TRUE DAY AND NIGHT SALES

    CAN THEIR BE A WAY TO SEE WHAT THE TRUE SALES ARE BETWEEN DAY AND NIGHT,WE TAKE ORDERS IN THE DAY TIME FOR EVENING AND THESE SALES SHOW FOR LUNCH MAYBE REGISTER THEM TO PART OF DAY THEY ARE FOR WHEN CLOSED OUT?

    1 vote
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  12. 1 vote
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  13. 3 votes
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  14. Like to be able to change the payment type font size on tickets

    Hard for drivers to see payment type sometimes ie visa,amex,slice,doordash

    1 vote
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  15. menu working 3

    This is also associated with one of the previous suggestions. On The requirements, It would be nice to be able to group like requirements together. In my system, I have ckn dnrs. 2, 4, 8, 12, 16, 20, and 25 piece. Each started out with 4 sets of requirements which were built all at one time. So those are grouped together. 3 weeks later, we had to add 2 more requirements to each of the numbers above. Those were added to the bottom of the requirement lists. We then have 25 other requirements for other items all added to the…

    1 vote
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  16. help with menu

    If one wants to add anything to a requirements, Normally, they go to the item they are working on, select the requirements tab on the top, that shows what requirements are on that item. They show up on in the bottom right box on the screen. Then, when you decide which requirement from that list you want to modify , you need to find that same requirement on the left then override and then the item requirements appear on the top right box. This is where that gets changed. My suggestion would be that instead of finding the exact same…

    1 vote
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  17. see below

    When building this suggestion, It prompts for a category, I was looking for a menu change, but neither menu or other is in the dropdown. I suggest you at least add other to the category.

    1 vote
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  18. menu working

    When I go into the config/menu, and select a menu page that has item buttons on it, when I select a button, on the right is the button setup screen. Half way down the screen is the Item Options which I think basically points to the item that we want associated with the selected button. When I am building the button, identification of where that item is at, isn’t a big problem. My suggestion is that on that button setup page on the right, below the item options the path to that item is shown. Even if the item was…

    1 vote
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  19. 1 vote
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  20. Have an overlay for for delivery areas to increase the accuracy of said areas.

    For example, Gurnee and it's delivery area would have a green overlay, and areas out of range would be red.

    1 vote
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
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