General
372 results found
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Add a salesbuilder number to a closed ticket or print a barcode that can be scanned by the customer to add the purchase to their account.
Customers a lot of the time will forget to give their phone number when they make a purchase. Being able to add the purchase after the fact at the register or give the customer the abiltiy to scan or enter a receipt number themselves so they can add the purchase would be helpfull.
1 voteExcellent idea Ryan thank you. We will consider this for an upcoming release.
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Enhancement to Out of Stock
The Out of Stock feature currently makes you choose an item from a list of all of the categories and this list is not alphabetical so it can be difficult to find the correct category to choose an item from. For example, go into our vast expanse of items and try to select every instance of mushrooms to mark that as being out of stock. Very difficult to do.
It would be much easier to have the list sort by department first then that can be expanded to show the categories and then that can be expanded to show the…
4 votesThanks for the suggestions. We will be refactoring this area in the future and will look to make this easier to navigate.
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Text boxes lack focus
Most all of the text boxes in Thrive lack cursor focus. It greatly speeds up the order process when the cursor is already in the text box.
So for the Customer Lookup page the cursor should already be in the phone number box. Not the area code. The spot for the first 3 digits of the phone number. Additionally, after clicking any of the message buttons the cursor should already be in the box so typing can start right away.
Otherwise we are in a constant double click motion. Click phones then click the phone number spot then type the…
1 voteThanks for the suggestion, Darren, This is definitely something we are planning to audit and improve.
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Round up to the minimum delivery amount
Have the system round up to the minimum delivery amount, even if the customers does not want to add anything else. for example the customer wants just a small pizza that costs $7.99, the minimum delivery amount is $10. let the system add the difference if the customer doesn't wish to add anything else. and yes, there are a lot of tthose kinda customers out there
9 votesThanks, this sounds like a great idea and we will definitely consider it for the future!
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I think it would be prety cool to have an override button on the menu.
For instance, if there is a $4 off coupon and for some reason is not valid on the order, a manger can overide the specifications of the coupon to make it valid even though the computer may not think it is. Another example would be on the menu if there is a item that is not valid in the menu, a manager could override that and make it valid for that order only.
5 votesThanks, I think this is a great idea and we will definitely consider it for the future.
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Separate subtotals for food items / bar items on customer receipt
Ability to print a separate subtotal for the customer by food items / bar items, etc.
2 votes -
Require a reason on a comp
Add a requirement to a comp type offer to require entry of an explanation or reason.
3 votes -
Undo Server Close
Ability to undo a server close.
8 votes -
Manager Alert after X hours worked in a day
A manager alert when an employee has worked X hours per day (unrelated to overtime)
0 votes -
16 votes
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Require security to apply a coupon after order is saved
Would like to add a security setting to prevent employees from adding a coupon after the ticket is initially saved.
0 votes -
Require zip / address on all credit card orders
I would like to require the entry of a zip code / address verification on all credit card orders, even for card present orders.
0 votes -
Change promise times automatically based on number of open orders in the system
It would be great if promise times could adjust automatically based on the settings and number of open orders currently in the system. For example if the dining room is relatively slow it would remain the default for walk in but if you received an influx of delivery orders all at once it would adjust the time up so people online would get a more accurate promise time without having to change it manually.
9 votesThanks for the suggestion! This is something we have considered in the past, just need to figure out the ideal formula.
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Customer Search - Total of orders within a time period
When you do a customer search for someone who has orders within a certain date range, the results show all the customers who ordered but the $$ totals are for their entire history. I would like to be able to see the results of their order totals for the specified date range.
1 vote -
Modify Closed Orders
I would like the ability to be able to modify a closed order, adding a coupon to it, without having to void it or reopen it - so I don't have to re-enter the credit card data.
69 votes -
DR!VE - Phone Number display and Receipt Emailer
It would be nice to have a phone number display with tick on phone so thy could call the customer from the app I thought that was a great idea. also what about if customer wants a receipt from credit card order. is there way to just email from the app?
2 votes -
Printer buzzer for online orders
Set up a buzzer notification on the printer when an online order comes in.
0 votes -
Security / Manager Override on Assign Driver out of Order
Add a security setting with manager override to allow drivers to assign deliveries out of the standard driver rotation order.
0 votes -
Fractional option on requirements
Would like to be able to choose a requirement option for fractions.
0 votes -
Prompt by order type
I would like to be able to have a prompt on a specific order type. E.g. When choosing Pick-Up, the system would prompt the order taker to tell the customer where we are located. Given that we have several stores in certain areas, this would prevent customers from placing their orders at one location and going to another to pick it up.
4 votes
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