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  1. Add a salesbuilder number to a closed ticket or print a barcode that can be scanned by the customer to add the purchase to their account.

    Customers a lot of the time will forget to give their phone number when they make a purchase. Being able to add the purchase after the fact at the register or give the customer the abiltiy to scan or enter a receipt number themselves so they can add the purchase would be helpfull.

    1 vote
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    0 comments  ·  Customers / Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Enhancement to Out of Stock

    The Out of Stock feature currently makes you choose an item from a list of all of the categories and this list is not alphabetical so it can be difficult to find the correct category to choose an item from. For example, go into our vast expanse of items and try to select every instance of mushrooms to mark that as being out of stock. Very difficult to do.

    It would be much easier to have the list sort by department first then that can be expanded to show the categories and then that can be expanded to show the…

    4 votes
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    1 comment  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  3. Text boxes lack focus

    Most all of the text boxes in Thrive lack cursor focus. It greatly speeds up the order process when the cursor is already in the text box.

    So for the Customer Lookup page the cursor should already be in the phone number box. Not the area code. The spot for the first 3 digits of the phone number. Additionally, after clicking any of the message buttons the cursor should already be in the box so typing can start right away.

    Otherwise we are in a constant double click motion. Click phones then click the phone number spot then type the…

    1 vote
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  4. Round up to the minimum delivery amount

    Have the system round up to the minimum delivery amount, even if the customers does not want to add anything else. for example the customer wants just a small pizza that costs $7.99, the minimum delivery amount is $10. let the system add the difference if the customer doesn't wish to add anything else. and yes, there are a lot of tthose kinda customers out there

    9 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  5. I think it would be prety cool to have an override button on the menu.

    For instance, if there is a $4 off coupon and for some reason is not valid on the order, a manger can overide the specifications of the coupon to make it valid even though the computer may not think it is. Another example would be on the menu if there is a item that is not valid in the menu, a manager could override that and make it valid for that order only.

    5 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bad Delivery Address BLock

    We are a restaurant that delivers everywhere in our city and over time we've developed quite a few problem addresses we do not want to deliver to. While it is possible to block delivery to an existing customer it does nothing to protect us when a bad customer calls in with a new phone number and we create a new customer record with the bad address. I would like to see a delivery blocked list created that would not allow a new customer record to be created for a bad address. This would go a long way to help protect…

    60 votes
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    6 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  7. Separate subtotals for food items / bar items on customer receipt

    Ability to print a separate subtotal for the customer by food items / bar items, etc.

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Require a reason on a comp

    Add a requirement to a comp type offer to require entry of an explanation or reason.

    3 votes
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  9. Undo Server Close

    Ability to undo a server close.

    8 votes
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    1 comment  ·  Table Service / Servers  ·  Flag idea as inappropriate…  ·  Admin →
  10. Manager Alert after X hours worked in a day

    A manager alert when an employee has worked X hours per day (unrelated to overtime)

    0 votes
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  11. 16 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  12. Require security to apply a coupon after order is saved

    Would like to add a security setting to prevent employees from adding a coupon after the ticket is initially saved.

    0 votes
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  13. Require zip / address on all credit card orders

    I would like to require the entry of a zip code / address verification on all credit card orders, even for card present orders.

    0 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  14. Change promise times automatically based on number of open orders in the system

    It would be great if promise times could adjust automatically based on the settings and number of open orders currently in the system. For example if the dining room is relatively slow it would remain the default for walk in but if you received an influx of delivery orders all at once it would adjust the time up so people online would get a more accurate promise time without having to change it manually.

    9 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  15. Customer Search - Total of orders within a time period

    When you do a customer search for someone who has orders within a certain date range, the results show all the customers who ordered but the $$ totals are for their entire history. I would like to be able to see the results of their order totals for the specified date range.

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Modify Closed Orders

    I would like the ability to be able to modify a closed order, adding a coupon to it, without having to void it or reopen it - so I don't have to re-enter the credit card data.

    66 votes
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    under review  ·  3 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  17. DR!VE - Phone Number display and Receipt Emailer

    It would be nice to have a phone number display with tick on phone so thy could call the customer from the app I thought that was a great idea. also what about if customer wants a receipt from credit card order. is there way to just email from the app?

    2 votes
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    planned  ·  1 comment  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  18. Printer buzzer for online orders

    Set up a buzzer notification on the printer when an online order comes in.

    0 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Security / Manager Override on Assign Driver out of Order

    Add a security setting with manager override to allow drivers to assign deliveries out of the standard driver rotation order.

    0 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Fractional option on requirements

    Would like to be able to choose a requirement option for fractions.

    0 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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