General
372 results found
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a report that you can customize to employee if wat that show all authorizations.
be able to track who is over riding set amounts. Not enought for a coupon to be added or not enought for delivery. Can see authorize by bunt can see in report if no money was taken off. Still lost if not added in the fist place.
1 voteHi Scott,
Thanks for your suggestion. Great idea and definitely something we will consider for the future.
-Duessa
Thr!ve Product Manager -
SETUP BAR DRAWER
CAN WE SET THE BARTENDER RECONCILE TO WORK LIKE A SERVER RECONCILE WHERE THE TO GO ORDERS AND QUICK CASH ORDERS ARE INCLUDED IN THE BAR DRAWER TOTAL?
2 votesHi Dave,
Thanks for your suggestion. I have referred this to our support team as there are some settings options that allow you to show to go orders in server details. They can review these with you to determine if they will work for your needs.Thanks!
Thr!ve POS Product Team. -
add the ability to scroll through items on the split ticket screen.
When there are so many items on a ticket, that they dont all fit in one screen, there is no way to scroll to the bottom of the ticket to drag and drop items towards the bottom of the ticket. Thus having to drag and drop un-needed items in order to have the items towards the bottom visable. A simple scroll feature would solve this issue.
2 votesThanks for the details, Brandon. This is something we will work on improving!
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Improve the customer facing display options
If a not present credit card is run for a delivery, currently my staff has to run to the other side of the counter to "sign". There needs to be an option to not require signature/card not present.
Also, add the ability for customers to add a tip on this screen! Not having a tip on this screen entirely discourages the customer from tipping.
6 votesHi Erika, Thank you for your suggestions about the rear display. We definitely plan to make some of these improvements.
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Combine driver credit card tip report with any other tip they report manually
Drivers credit card tips shows in driver tip report but some driver get additional tips that is not part of their delivery and when they report those tips it only shows in payroll, It would be great if those tips can be seen at driver payroll tips location and if possible have totall so we can see all their tips at one place it realy helps adding them together for reporting.
Thanks!4 votesHi! If drivers enter those other tips during the driver close process on the driver status screen, they will get recorded just like the credit card tips. If drivers enter tips during the “Declare tips at clock off” process, that is more like an override of all system-reported tips and that is what will show on payroll. So if you want the 2 reports to be the same, they should enter all the tips on a per order basis prior to driver close shift. Thanks!
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make the text bigger, so that we can see it easliy
make the text bigger, so that we can see it easliy
1 vote -
Gratuity Calculator SHOULD BE LOCATED AT THE BOTTOM OF THE RECEIP AND ON THE CREDIT CARD SLIP for the customers see the amounts.
On the location that it is configured right now, doesn't allow the customer see the sugered amount. please relocete them to the bottom of the receipt and the credit card slip
4 votes -
Put a minimum allowed digits for login ID
Put a minimum allowed digits for login ID, so employees can't use a single or double digit login.
3 votes -
Secure ability to cancel a drawer close. An over message could allow closing user to remove the extra cash and redo the closing.
Just that. Don't want the ability to have the closing user remove cash if there is an overage for whatever reason it may be. Same for shortage. Would request that if the security setting doesn't allow the user to cancel the close drawer, they shouldn't be informed of "overage" or "shortage" so they don't have any inkling of the current state of the drawer.
3 votesHi Suresh, Thank you for your suggestion. We will keep it in mind as we make additional enhancements to this area
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1 vote
Hi! Thank you for your suggestion. We currently show “Open Drawer” on the Open Drawer report instead of a ticket # if the drawer was opened on a No Sale. We can certainly add to the wish list to be able to filter this report to only show the “No Sale” type drawer opens.
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Remove the tendered line on orders that has not been paid yet
Remove the tendered option after grand total on ticket if order has not been paid yet or add option to printer setting to be able to remove it. Thanks!
1 voteHi! Thanks for your suggestion. Later this year we will be revamping all our printing format options so this will be a great time to consider adding this option!
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Where did the button go on the driver close out to unsettle a ticket. Need to return, creates issues.
Put the unsettle button back on the driver close out. Making needless steps.
1 voteHi! Yes, we removed the unsettle functions from the driver screen for simplicity, so that all tendering functions can occur via the same method. If you need to change the tender type on a ticket, just go to the orders screen, click the total to get to full review, then click undo settle. From here you can tender the ticket in a different way. I understand this may be a bit of a longer process but keeping the credit card processing consistent enables us to provide a higher quality product. Thanks!
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ADD the "Transfer" icon to the bottom of "orders" screen
The transfer icon at the bottom of the " table" screen needs to be added to the bottom of the "order" screen. Currently there is NO way to transfer a pickup order that was placed "online" as confirmed by your technician Jason. We must be able to transfer orders to the correct server so they can receive the tips. Also, transferring from every individual "server status" screen is time consuming during a rush.
7 votesHI Craig!
Thank you for your suggestion. This makes a lot of sense and I can definitely add it to our “wish list” for an upcoming release.
Thanks,
Duessa -
restritions for coupons in thr!ve online
coupons online needs to have at limited per customer phone number and email
4 votesThanks for your suggestion! Limiting a coupon to 1st online order only is a project that we are currently working on in development. For further options to issue specific coupons to specific customers, consider our Thr!ve loyalty marketing solution!
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Collect "how you heard about us" Data
Create a prompt screen that pops up before the end of sale that ask the guest how they heard about our bakery / location:
The options would be:
· Advertisement
· Drive-by
· Event
· Mail / Coupon
· Friend
· Repeat Customer
· Other2 votesHi T-Jay! Thanks for the suggestion. Although we don’t have this option today, you can add user-defined fields to customer profiles AND to deferred (future) orders, so that may help gather some data in the short term. We’ll definitely consider this for possible future development.
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5 votes
Thanks for your suggestion! We plan to implement a robust Hold & Fire feature sometime in the future!
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make it possible for a manager to have a security level choice when clocking in.
When high security level payroll manager needs to just take orders.
I suggest you tie the security level to the job not the person.4 votesHi Ed, Thank you for your suggestion. This is something we can definitely consider for the future!
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Make a sound when a new order is added to an empty KPS screen
To alert kitchen staff if a new order is placed, make a sound on the KPS screen
4 votes -
Option to make a user defined field required, and make them searchable
I would like to be able to designate a user defined field as required. I would also like these to be searchable in Customer > Advanced search.
0 votes -
Calculate change due to a driver at driver close
At driver close, when the system says the driver owes $134.92, give an option to enter that the driver gave you $150.00, and tell you the change due.
4 votes
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