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372 results found

  1. Pizza portal (little caesars)

    I saw this device in a magazine the other day. I'm not suggesting Thrive needs to go into a partnership with a device like this (although that would be nice), but a lot of the features behind this are definitely in the Thrive wheelhouse:
    -The ability to let the customer know when their order is ready for pickup (could be some sort of timer after an order is bumped)
    -a display screen letting the customer know their order status upon arrival
    -a scanner/passcode maybe set up with an ipad kiosk so that upon arrival, a customer that has already ordered…

    1 vote
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  2. Firefly POS used to Capilize the First letter of customer names once saved, Thrive does not do this.

    Firefly POS used to Capilize the First letter of customer names once saved, Thrive does not do this.

    2 votes
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    0 comments  ·  Order Taking  ·  Admin →
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  3. Servers need to ability to save tabs just like bartenders

    1 vote
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  4. Need the ability for curbside pickup for the mobile app

    Convenience is critical for customers. Many of our customers are Moms and Dads with kids in the car pulling into a busy shopping plaza. If a customer has the ability to place an order online, they should be able to notify us when they are here for pickup so we can walk the order out to them "curbside". Take a look at the mobile apps for places like McDonalds, Dunkin Donuts, Starbucks, Chick Fila. This is a missing component for Thrive as it can easily be a competitive advantage for you selling your system to new clients. The trend in…

    5 votes
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    0 comments  ·  Customers / Marketing  ·  Admin →
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  5. We need to able make it so nobody but the manager or higher can edit the time cards. This is high priority function for us.

    Security function that makes it so manager or higher are the only ones who can edit time cards. This is a very high priority function for us.

    2 votes
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi Amy,
    Thanks for your suggestion. If you wish to limit access to editing the timecards, you can limit access to the Payroll Details report specifically. Please see this article for more information – if you are in Configuration > Security click on the Reports button to specify each report’s security level.
    https://thrivepos.uservoice.com/knowledgebase/articles/720465-security-settings-configuration
    Thanks,
    Duessa & Thr!ve Product Team.

  6. WE'D LIKE TO BE ALLOWED TO ADD A MESSAGE TO A DEFERRED ORDER.

    1 vote
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    0 comments  ·  Order Taking  ·  Admin →
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  7. Orders / For Servers / Drop Down When going to orders, for servers, drop down list, it lists every employee in the system including non se

    I copied and pasted this idea from a previou suggestion.

    It would be very helful if the drop down list only included servers and ideally only the servers that are currently on the clock!

    2 votes
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    0 comments  ·  Table Service / Servers  ·  Admin →
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  8. Make KPS react to modified orders appropriately

    When a server edits a table order and adds more food, the order jumps in line on the KPS, following it's original order date, not the modification date. This causes the kitchen to make food out of order and upsets some customers.

    1 vote
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    0 comments  ·  Table Service / Servers  ·  Admin →
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  9. can we get the clocked in screen to list people by job description?

    can we get the clocked in screen to list people by job description in alphbetical order? On The Managers screen.
    it is currently all over the place

    1 vote
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    0 comments  ·  Configuration  ·  Admin →
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  10. Ability to control payment types allowed based on time of day. (Ex. Credit cards Only for Online Orders after 9pm)

    3 votes
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    0 comments  ·  Delivery / Drivers  ·  Admin →
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  11. Payroll Details

    The tips do not report on the Payroll Details, only the clock in and outs. I need to see what they claimed on a daily basis. I don't need the breaks on there or the other column. I need to see what tips they reported on check out each day, not the weekly total on the payroll report.

    4 votes
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  12. Smaller Icons for online ordering menu

    Make smaller Icons so that those of us with larger menus do not have the customer scrolling down the online menu a lot maybe 5 windows across!

    4 votes
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  13. We need to be able to close a delivery order out for a later time as an order.

    Right now you can't create an order for a later time (Deferred/promise time) without a payment. We need a "Pay Later" option on the tender screen similar to "pick up" orders. We don't alway receive payments at the time the order is placed. This creates a problem because we have to create a dummy cash order to get an order in the system which could potentially cause a future mistake,

    1 vote
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    0 comments  ·  Order Taking  ·  Admin →
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  14. Address on orders screen

    on the orders screen it would be nice to be able to push the customer info tab to toggle between customer name and address.

    6 votes
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  15. actual sales numbers for lunch and dinner

    show on report what was rung up for lunch and dinner as a actual number not what was taken

    1 vote
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    0 comments  ·  Reports  ·  Admin →
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  16. Tips

    Is there a way to see tips at hourly intervals? We split tips per shift and are having trouble knowing what there are in tips (am lunch shift) as the totals are not correct and we're not sure we are looking in the right spot. We can see the day totals after registers are closed but these figures do not match Tips Retained on reports.

    1 vote
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    0 comments  ·  Reports  ·  Admin →
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi! We don’t have a report that specifically breaks out tips on an hourly interval,. The easiest way to see this would probably be on the credit card batch screen. You can also pay tips out mid-shift – just go to the “Close register” function, pay out the tips, then cancel the close process if you don’t want to count out your register at that time. The tips will record as paid and will not ask you to pay out again.

    Thanks,
    Duessa & Thr!ve Product Team.

  17. I need a tip report for each employee for each day

    I need to have a "Tips" column instead of breaks or lunches paid or not paid, I need to see the daily hours and daily tips reported, where is the report for that?

    1 vote
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    0 comments  ·  Reports  ·  Admin →
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  18. Remove year to date information

    On the Sales:Store Summary for one day, on the left side of the report down where is says Beginning Balance, Plus Total Tendered, there is another category farther down that says Less Deposit made. It has a year to date total there. This should only be the day asked for or "days" asked for. A year to date total is confusing my closers. Plus, in the middle of the report where the credit cards are listed, it says Expected in one column and the other says Actual. These should say Today and Year to Date as these are the figures…

    1 vote
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi!
    Thanks for your comments. The Store Summary report is not designed to have any year to date information on it. Please contact our technical support department and they can review with you how your close procedures are working and perhaps impacting the data showing on this report?

    Thanks,
    Duessa & Thr!ve Product team.

  19. Salina's has noticed that customer

    Salina's has noticed that customer lookup in firefly provided a list of future order dates and they found this very helpful. Upon switching to thrive the same lookup of a customer still displays all future pending deferred orders, but it displays them with the date they were ordered instead of the date they are due. They find it difficult to determine which order it is in a list with customers that have many future pending catering orders. A customer never calls back to say I want to add to the 2nd order I placed on the 23rd. They reference it…

    1 vote
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    0 comments  ·  Customers / Marketing  ·  Admin →
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  20. Adding notes to a deferred order after it has been entered into POS.

    Can it become a possibility to add notes to a deferred order once the order has been entered into the system? Sometimes customers call back with instructions they didn't mention on the initial call that are important. If the order has already been entered and payment information processed there is currently no way to enter new notes to that existing deferred order with reprocessing the payment information.

    1 vote
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    0 comments  ·  Order Taking  ·  Admin →
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi Elliiot,
    Thanks for your suggestion. There should be no problem entering deferred notes on an already saved order. Once you enter them and press finish, you’ll see the deferred credit card payment at the top of the screen. Just press submit. It will retain that payment information without changing it.

    Regards,
    Duessa & Thr!ve Product team.

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