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  1. 4 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi! Thanks for the suggestion. Setting your business hours in Thr!ve serves to limit when orders can be taken. If you don’t want a limit, I would recommend that you set your hours for a 24 hour day, such as starting at 5:00 AM and ending at 04:59 AM next day.
    Thanks
    Thr!ve Product Team.

  2. get rid of the placeholders 0.00 for adding driver tips

    Love the new simplified way of adding driver tips, but could we have a blank box instead of the 0.00 placeholders because if someone just starts typing for example 5.00, it records 50.00 or 500 or 5000 unless they take the time to put their cursor to the far right. Too much room for error and slows them down to have to put the cursor to the far right.

    2 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  3. fix reprint issues when someone adds to an existing order.

    make it so when a customers calls back to add to an order that it prints that item to the kitchen with the words revised on top, and at the same time the reciept ticket reprints with the new item on it and also says revised on the top of the ticket just like vital link does.... so that everyone knows there is a new ticket and we can look for all the correct items and not forget things like is happening now.

    4 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi John,
    Thanks for the suggestion. The POS system has the option to print “REVISED” at the top of a ticket when it is modified. I’ll forward this to our support team to see if they can review your settings and find out more about what is going on at your site.
    Thanks,
    Thr!ve Product Team.

  4. Option to change automatic discounts in thrive as you could do in firefly.

    In the firefly version, you were able to alter the promo discount. I need the same option in Thrive as well. Ex: some beers have a different discount than others and I need the ablitly to change when I need to.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Darren
    Thanks for the suggestion! It looks like you spoke to a support tech about this, so I have reached out to him to learn more about the trouble you were having and the exact workflow that is behaving differently with Thr!ve to see if that is something we can modify!
    Thanks,
    Duessa & the Thr!ve Product Team

  5. Print option on order screen or pay screen

    We would like the option to print a ticket after a coupon is applied or on the pay screen. We attach coupons to the appropriate ticket. When the order automatically closes they have to go back in and search for the order to attach the coupon to a ticket.

    3 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Can you please change the name of a button for me. When i go in to enter the schedules at the bottom right there is a button that says clear

    Can you please change the name of a button for me. When i go in to enter the schedules at the bottom right there is a button that says clear this button deletes everything. can you please change it to say delete and maybe even move it over to the left. Is habit to close out of soemthing bu using the bottom right button and we have on many occasions deleted the schedule and it takes a lot to put it back in. Please and thank you

    1 vote
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  7. Labor Payroll Details Integration to QuickBooks

    PROBLEM: Rekey all payroll information to Quickbooks desktop and on-line. SOLUTION: (1) Create integration with Quickbooks.(2) Enhance Labor Payroll Details report for user to validate payroll detail data before sending to Quickbooks. (3) Create Button to initiate integration for Quickbooks (4) Provide confirmation of successful integration and error message handling BENEFIT: Eliminate time to rekey payroll information (2) eliminate keystroke errors updating Quick Books

    11 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. I suggest that you give us the option when building a coupon to have Thr!ve charge for any non-included toppings.

    We have an offer that's 2 10 inch specialty pizzas for $25. But those pizzas range in price from $12.99 - $19.99! So if we do fixed price for each of $12.50 with max discount of $7.49 (to cover a $19.99 pizza) then if they order that $12.99 pizza, they can order $7 worth of toppings before getting charged! ... if only we could just tell it to charge for non-included toppings.

    4 votes
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  9. ADDING A ZONE COLUMN TO THE 'DRIVER STATUS" REPORT

    IT WOULD BE VERY HELPFUL IF A COLUMN IN THE "DRIVER STATUS" REPORT WAS ADDED THAT SHOWED WHAT ZONE EACH DELIVERY IS. THIS IS ON THE REPORT THAT YOU CAN LOOK AT FOR WHAT DELIVERIES HAVE BEEN ASSIGNED. THIS WOULD MAKE IT EASIER TO JUDGE HOW LONG A DRIVER WILL BE GONE BECAUSE WE WILL NOT HAVE TO EXIT OUT OF THE DRIVER STATUS REPORT, GO TO THE TICKET AND SEE THE ZONE. IT WOULD ALL BE ON ONE SCREEN.

    4 votes
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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  10. ONLINE NOTES INDECERNABLE ON TICKETS- "ADD SHRIMP"$

    If an someone is creative they can add notes ONLINE that look like a charged item and NOT PAY FOR IT. We have to police all online orders for Notes that will be an up charge. I suggest a "N:" to desigiantes that is a note and not a field from their selection that is paid for

    3 votes
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    1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Rod,
    Thanks for the suggestion. I would suggst that you use the Printer Ticket configuration options to modify how item messages are formatted – you could use red, bold, indent or another font size to better distinguish them from the modifiers that a customer pays for. To learn more about formatting your tickets, check out this article. https://thrivepos.uservoice.com/knowledgebase/articles/408231-printer-ticket-configuration

    Thanks,
    Thr!ve Product Team

  11. add adress and which driver out on order screen

    it would be quicker to see address and what driver took it on order screen if the need comes up when busy instead of going to another screen

    0 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. CUSTOMER INFO LAYOUT SHOULD NOT CHANGE WHEN YOU SWITCH FROM HOME TO HOTEL

    CUSTOMER INFO LAYOUT SHOULD NOT CHANGE WHEN YOU SWITCH FROM HOME TO HOTEL.

    1 vote
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    1 comment  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  13. Mobile credit card processing integration

    On the drivers app it would be great to use mobile credit card peoccessi g integrated in to the system.

    9 votes
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    4 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  14. after a timeout on remote its says "need to log in" but gives you no means to do so

    have a login button, ALSO. autofil this form since you know who i am through my loggin

    3 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  15. Credit Card Batch Report/Excel Export does not Exist

    PROBLEM: Credit card report does not exist. Attempting to copy and paste from the web page is labor intensive. Numbers are not pasted as numbers, dates are text and code icons are copied. Credit card reconciliation from the POS to the Merchant without this detail is problematic making it very easy to missing getting paid by customers SOLUTION: (1) Export batch data detail into one tab of spreadsheet with values exporting into the correct data types (e.g. dates, numbers, etc.) (2) Export the batch summary detail on a separate tab. BENEFIT: (1) Create a report/excel export for a critical process…

    3 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Michael,
    Great suggestion. I can see how this would help with record keeping. Over the next year we will be updating all of our reporting functionality and adding more robust export capabilities. Defiinitely will make sure that the batch report is included in this effort.
    Thanks,
    Thr!ve Product Team.

  16. Email receipt

    Can you add the ability to email a receipt to an address other than the one on the customer record? Would be nice to be able to click Email Receipt and it prompt to "Email to Customer or Other Email "? We often need to email receipts to other managers or someone other than the default email on the customer record. Thanks!!

    8 votes
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    1 comment  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  17. Is there a way to have different valid delivery times for diffrent days? We stay open longer on the weekends have deliver later.

    Is there a way to have different valid delivery times for diffrent days? We stay open longer on the weekends have deliver later.

    1 vote
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →

    Hi! Thanks for your suggestion. We do not currently support different delivery times on different days, however this is something we may consider adding in the future. Since you can have store hours vary per day, you may want to set your delivery hours for the later time, and set your store hours to close earlier during the week. You will not be able to take a delivery order when the store is closed.
    Thanks,
    Thr!ve Product Team.

  18. 3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. add a waitlist and reservation calendar to table dining

    there is already a floor plan but there is no option to add customers to a waitlist, or to assign them to a table by phone number (so customers can get credit for their rewards points while dining in), and to notify customers by text when the table is ready. Also attach a calendar that we can use to take large party reservations, so we do not double book during busy times.

    7 votes
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    2 comments  ·  Table Service / Servers  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Joe!
    Thanks for the suggestion. Adding waitlist and reservation functionality is definitely something we’ve thought about doing for a long time. We have a portion of our customesr who do table service and would benefit from it. Its definitely on the list for consideration in the future!
    Thanks,
    Duessa
    Thr!ve Product team.

  20. Print Multiple tickets for a table/party with one button

    Would like to suggest a way to print multiple receipts for a table. When you click a table, and have 4 or 6 open tickets it pops up a window to show them all, could you possible add a button to Print All? Instead of having to recall all of them, or click each and Reprint from the order screen? Would be a faster way to handle large split tables :)

    5 votes
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    0 comments  ·  Table Service / Servers  ·  Flag idea as inappropriate…  ·  Admin →
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