The KPS should automatically order the tickets by the promise time. Deferred orders go to the front which usually is too early. Most of us set deferred orders to activate earlier than we usually need to in case it's a large order and we need the extra time.

Displaying the address for deliveries on the KPS would be helpful also. Sometimes when orders are close to eachother, it makes sense for us to make those orders together so the driver doesn't have to wait as long. It's a hassle to look up what ticket number it is.