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  1. Create a employee debit card that we can pay out earned credit card tips to.

    I suggest that you integrate with World Pay to create a debit card that we can issue to employees that earn tips. Because credit card payments are now 98% of our business it is difficult to keep enough cash on hand to pay out tips at close. It is also not safe keeping more cash reserves in the store. I suggest you integrate a employee issued debit card that we can transfer funds to at the end of day close. Would be a nice feature for a Thrive point of difference against your competitors also.

    1 vote
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  2. It would be great if there was a way to see the distance between two deliveries.

    when you click on two deliveries its hard to tell how far they are from each other. If they are close it zooms in, so it ends up looking like they are far apart from each other anyway. So unless you really know the neighborhood it is very difficult to tell the distance between deliveries...

    1 vote
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  3. voided countdown items

    there should be a way to make the countdown items go back on the count when you void an order... a popup asking if it should or not. my count is getting effected by this if i dont remember to manually enter it back in later when not busy

    9 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  4. Show Deferred Orders with Their Promise Time on the Dispatch Screen

    Deferred orders always complicate route making, especially when drivers have to route themselves. They have no way of knowing an order is deferred until they assign it to themselves and see it on the ticket. Please add someway to show a delivery order is deferred and what it's promise time is.

    9 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add Catering as an order type

    I need catering to be an order type like pickup, delivery, etc.

    Thanks!

    1 vote
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    Thanks for the suggestion. We don’t usually designate Catering as an order type, since catering orders can be for delivery OR pickup, which require different settings, etc.

    If you want to report on Catering sales, I recommend that you use the “Revenue Center” to designate Catering type items.

    If you do want to proceed with a catering order type, we can rename for you one of the existing types that are rarely used, such as Eat IN or Drive Thru.

    Thanks,
    Duessa & Thrive Product team

  6. Integrate Slice online ordering to our POS System

    We use Slice as an online platform and have had tremendous success with them. Customers have been using our online portal through Thrive, but we are getting many fraudulent chargebacks from online orders. To mitigate this, we are pushing orders through Slice now, which has worked really well. Problem is, we are getting overwhelmed with orders from Slice on some nights and have to input their orders into our POS for deliver and pickup. PLEASE PLEASE see if you can integrate Slice orders to come through our POS system, much like they do already with Square. It would save us…

    5 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  7. Clock out drivers when their shift closes

    When we cash out a driver by closing their shift, it would be nice that they are clocked off automatically as well.

    7 votes
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  8. CASH DISCOUNT PROGRAM

    TRANSFER THE CREDIT CARD FEES TO OUR CUSTOMERS THROUGH A CASH DISCOUNT PROGRAM. SEE AN EXAMPLE:

    https://www.quantumelectronicpayments.com/implement-legal-and-compliant-cash-discount-program/

    How to Implement a Legal and Compliant Cash Discount Program

    Posted 04 / 23 / 18 | Author: Calvin Lu | Categories: Insider

    By now, you’ve probably become aware of the rising popularity of Cash Discount programs as a way to offset your merchant service fees. A Cash Discount program is a method of implementing a service fee to all customers who pay with a card, while providing a discount to those who pay with cash. Cash Discount programs are legal in all…

    18 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Enable Import Drive Button for Store

    I have a relatively high turnover for drivers and would like to be able to import them myself whenever I have to add a new one to the system.

    Button is currently unavailable, regardless of account settings.

    4 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  10. Support for Longer Phone Number Extensions

    Currently we are only able to enter a 4 digit phone number extension but businesses in our area have 5 digit extensions. So we need to be able to enter them.

    1 vote
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  11. Employee Emails

    Even if employees aren't configured under System & Security to be able to send emails, it would be very helpful for them to be able to respond to manager emails. In other words, include a reply button for POS emails.

    4 votes
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  12. add a required check box at check out for delivery instructions

    At both check out for delivery and pick up I would like there to be a required check box added to the user interface for online ordering. for delivery near the comments section I would like the required check box to ask the customer if they would like the order handed to them or to be contactless delivery. If the the contactless option is selceted they can write where they would like the order left otherwise it would default to be left at the front door. For pick up orders i would like the check box to ask the customer…

    4 votes
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  13. 3 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  14. Report showing houses, hotels, and apartments business

    We need a report to see how many houses, hotels, and apartments we are delivering to, to get statistics on our IOR of marketing mailers and offers we send out to specific locations

    3 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  15. Enable and dissable delivery zones

    Would be good to be able to turn off a far delivery zone for times when there is extreme weather like snow and just accept deliveries that are close by

    47 votes
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    1 comment  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  16. Changing Employee On the Clock Hours

    Please make it so owners have the option to be the only security level with the ability to change employee hours under reports, labor, payroll details and/or on the clock.

    1 vote
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  17. Have a minimum for emv printing

    We have a lot of wasted paper printing $3-$10 credit slips no one wants.
    Thrive had where you could set not to print under a certain amount, then we switched to emv and no setting.

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Remove Return Function from being Classified as Driver Banking

    We are setting up another account that allows drivers to dispatch and return themselves without having to login everytime, while also continuing to not allow them to access everyone else's banking. It almost works but they cannot return themselves because for some reason returning is considered accessing their driver bank.

    3 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  19. Editing a Deposit

    It would be great if you need to "edit" a deposit if it would just edit it and not make it worse. I can not make an accurate report if a mistake is made and try to use the edit process. It completely makes any report (weekly or monthly) inaccurate.

    5 votes
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  20. Auto Discounts to Customers

    Would like to be able to apply auto discounts to customers.

    6 votes
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