General
372 results found
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Calendar Alerts
If it was busier or slower than normal on a particilar day we should be able to notate certain insights that will alert staff on the same week/month the following year. At least the ability to read notes from past dates wouid be helpful. For example, holidays, draft days, bad weather days etc.It would helpful to have this info handy on the pos as a guide.
3 votes -
Combine Customer Accounts
When looking up a customer there could be multiple customer customer name accounts under a single phone number, need to combine these. Difficult to research previous order history the way customer accounts are currently listed.
1 vote -
Add a Delete all buttom for confirmed internal email messages
Add a master delete button for mgrs or owner on the email confirmation list. Its tough deleting confirmed emails one at a time.
3 votes -
Allow Customization of Label Printers
Allow change of size of Labels, for 1.5inch labels and allow change of orientation, so that when the label prints out, customer info is readable as it feeds out of the printer. Right now it feeds out of printer upside down.
1 vote -
kps order old to recent
If someone orders food before someone who has had a tab longer then the tab that has been there longer gets put at the top even if someone ordered before them. anyway to make food in the right order
1 vote -
take off the option to adjust gift cards when adjusting credit cards
whats happening is the servers are adjusting the gift card instead of the credit card in return loosing money.
3 votes -
More robust specials for TOL
I have a few suggestions for the "Coupon Header" feature in TOL:
1. Allow for coupon header to rotate to different coupon at different time of day. For example... 11am-3pm Lunch special and 3-10pm dinner bundle.
2. Allow for coupon header to link directly to menu categories or menu items. For example... new items(no offer) or our existing "Specials" category or "Lunch Combo" category(see Pepperoni's menu).
3. Be able to link directly to specials and coupons similar to how big chains do it... we could put links on our homepage, social media, or Facebook ads to "Click here for 8.99…4 votes -
Allow tips to be edited after ticket close
PLEASE allow us to edit tips on closed orders. We need to be able to do this at 4 am when your tech support is closed.
12 votes -
NOT RESET DATE WHEN LOOKING UP ORDER
Its frustrating that when you go do look a orders on any other day than today it always makes you reselect the date and will not retain that day,. There should be a way to go back instead of a complete refresh when you are drilling down on a particular list of orders. Instead each time you have to do a complete new search and date entry
13 votes -
give client option to not allow extra toppings online
some clients do not want customers to add 3x or 4x toppings online. Maybe give an option to not allow extras on pizza, Just have check boxes instead of +-.
1 vote -
It is your online ordering system it has keywords helps the customer found my items and helps a customer research in Google for items they f
It is your online ordering system it has keywords helps the customer found my items and helps a customer research in Google for items they found me fast
3 votes -
see history of offers sent to customer from sales builder
Sometimes we get a call and customer says they have a free offer from sales builder and nothing shows up on pos. Would be very nice if under the customers information we had a little box showing the history of the offers sent and date they were redeemed, if they were. That way if offer was already redeemed we would know it and the date, time and maybe even ticket number of redeemed offer.
4 votes -
Your Order is on its way....
I received an email saying "Your order is on it's way". This should come as a text message. Most people will not see the email in time but everyone will see the text message
19 votesThanks for the input! We are planning to add more customer notification features such as messaging for pick up & delivery as part of our 2021 roadmap.
Thanks!
Duessa / Thrive Product Team -
Accept food orders through Order with Google. developers.google.com/actions/food-ordering
Allow grandbury's thrive system to have a direct order online link to google. Instructions for your programers can be found at developers.google.com/actions/food-ordering
3 votes -
accet coupons differently for pos and online
Iwould like to have rewards coupons be taken off customer bill automatically but by manual on POS,can this be done?
1 vote -
Deferred order payment options
I've had multiple customers come to my shop wanting to place an order for a later time and want to pay cash for that order right then. When i tried to do this it only gave me the option to take a credit card for that order. We need the ability to take different payment methods for those.
13 votes -
Countdown items sync to Online
We would like countdown items in the POS to sync with Online Ordering. For example, if we only have 5 Salads left in POS someone online shouldn't be able to order 6 salads.
21 votes -
Thrive needs to Integrate with The Ordering App on Google
Googe now has a new feature where people can order directly from Google instead of the third party platforms and it will come directly to our POS. A lot of systems are already integrated. Are you guys working on this? Please integrate with google ASAP so we can take advantage of this feature. Thank you!
1 voteHi!
We are currently working on a new middleware integration that will support Google and other third party platforms. -
Reports option for last month, last week, and last year option
Could you add button under reports for last month, last week, and last year? Would be very helpful.
6 votes -
DESKTOP NOT LOOGED IN SCREEN
When you time on on your PC it just tells you your not logged in and you have to reenter the URL to and other steps to login. please just take me to the login screen , TIA
3 votes
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