General
372 results found
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Online delivery not Available instead of Closed
Hi!
When we donot have delivery at some days it shows closed it would be great if say not available or something like that because we had some customers get Confused Assume we are closed.
Thanks!1 vote -
Print Format of Employee Shedule -Has too large of a header
This report needs work. The logo takes up 1/3 of a page and pushes reports to 2 pages when they are not that big of report. Also the font could be bigger. I would help if it didnt repeat the dept in each cell? It makes them twice a big. Thanks
3 votes -
Item Price Change Suggestion
We should be able to change the price of an item without having to do it as open food. For example. Say I have topping based pricing on my pizzas and my pizza cap is $24 but someone ordered a meat pizza with an absurd amount of toppings and I want to make the price $28. We should be able to change the price of that item and it would read as Meat Pizza $28, instead of reading as Meat Pizza $24 and Open Food $4. Because the customer will see the $4 charge and say what is that $4…
2 votes -
Should be able to accept Crypto as a form of Payment
It would be great if Granbury was ahead of everyone else and we could accept Cryptocurrency as a form of payment on Thrive POS. We don't need to accept many types of coins, just a few of the main coins like Bitcoin, Ethereum, Doge, and maybe Cardano.... Or even just Bitcoin and Ethereum for now.
Lets get some votes and get this going...
3 votes -
move dropdown box for half and half below sizes
When trying to order online if you have the dropdown box activated to do 1/2 and 1/2 if makes you select a size first only on the desktop version, on my phone its no prob and works fine?
3 votesThanks for the suggestion! We will review this workflow and see if this can be added to future development plans.
Thanks,
Duessa / Thrive Product team -
Get rid of the unnecessary sounds on the driver app.
It is a huge distraction to my drivers that while your app is open it makes a ton of noise... clicking, whistling, and beeping. they all have been closing the app to get rid of the noise while they drive and then having to restart the app when they get where they are going. there should at least be an option to turn the sound off. it interrupts our navigation and music every couple seconds if we dont shut the app down.
10 votes -
Integrate Slice online ordering to our POS System
We use Slice as an online platform and have had tremendous success with them. Customers have been using our online portal through Thrive, but we are getting many fraudulent chargebacks from online orders. To mitigate this, we are pushing orders through Slice now, which has worked really well. Problem is, we are getting overwhelmed with orders from Slice on some nights and have to input their orders into our POS for deliver and pickup. PLEASE PLEASE see if you can integrate Slice orders to come through our POS system, much like they do already with Square. It would save us…
8 votes -
Create a employee debit card that we can pay out earned credit card tips to.
I suggest that you integrate with World Pay to create a debit card that we can issue to employees that earn tips. Because credit card payments are now 98% of our business it is difficult to keep enough cash on hand to pay out tips at close. It is also not safe keeping more cash reserves in the store. I suggest you integrate a employee issued debit card that we can transfer funds to at the end of day close. Would be a nice feature for a Thrive point of difference against your competitors also.
1 vote -
It would be great if there was a way to see the distance between two deliveries.
when you click on two deliveries its hard to tell how far they are from each other. If they are close it zooms in, so it ends up looking like they are far apart from each other anyway. So unless you really know the neighborhood it is very difficult to tell the distance between deliveries...
1 vote -
voided countdown items
there should be a way to make the countdown items go back on the count when you void an order... a popup asking if it should or not. my count is getting effected by this if i dont remember to manually enter it back in later when not busy
9 votes -
Add Catering as an order type
I need catering to be an order type like pickup, delivery, etc.
Thanks!
1 voteHi!
Thanks for the suggestion. We don’t usually designate Catering as an order type, since catering orders can be for delivery OR pickup, which require different settings, etc.If you want to report on Catering sales, I recommend that you use the “Revenue Center” to designate Catering type items.
If you do want to proceed with a catering order type, we can rename for you one of the existing types that are rarely used, such as Eat IN or Drive Thru.
Thanks,
Duessa & Thrive Product team -
Clock out drivers when their shift closes
When we cash out a driver by closing their shift, it would be nice that they are clocked off automatically as well.
7 votes -
CASH DISCOUNT PROGRAM
TRANSFER THE CREDIT CARD FEES TO OUR CUSTOMERS THROUGH A CASH DISCOUNT PROGRAM. SEE AN EXAMPLE:
https://www.quantumelectronicpayments.com/implement-legal-and-compliant-cash-discount-program/
How to Implement a Legal and Compliant Cash Discount Program
Posted 04 / 23 / 18 | Author: Calvin Lu | Categories: Insider
By now, you’ve probably become aware of the rising popularity of Cash Discount programs as a way to offset your merchant service fees. A Cash Discount program is a method of implementing a service fee to all customers who pay with a card, while providing a discount to those who pay with cash. Cash Discount programs are legal in all…
18 votesJust wanted to let you know that this feature is underway and will be available soon, it’s part of our major 8.1 update that is now in beta. We’ll put you on the list to contact as a possible beta user when it is available.
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Enable Import Drive Button for Store
I have a relatively high turnover for drivers and would like to be able to import them myself whenever I have to add a new one to the system.
Button is currently unavailable, regardless of account settings.
4 votes -
Support for Longer Phone Number Extensions
Currently we are only able to enter a 4 digit phone number extension but businesses in our area have 5 digit extensions. So we need to be able to enter them.
1 vote -
Employee Emails
Even if employees aren't configured under System & Security to be able to send emails, it would be very helpful for them to be able to respond to manager emails. In other words, include a reply button for POS emails.
4 votes -
add a required check box at check out for delivery instructions
At both check out for delivery and pick up I would like there to be a required check box added to the user interface for online ordering. for delivery near the comments section I would like the required check box to ask the customer if they would like the order handed to them or to be contactless delivery. If the the contactless option is selceted they can write where they would like the order left otherwise it would default to be left at the front door. For pick up orders i would like the check box to ask the customer…
4 votes -
3 votes
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Report showing houses, hotels, and apartments business
We need a report to see how many houses, hotels, and apartments we are delivering to, to get statistics on our IOR of marketing mailers and offers we send out to specific locations
3 votes -
Changing Employee On the Clock Hours
Please make it so owners have the option to be the only security level with the ability to change employee hours under reports, labor, payroll details and/or on the clock.
1 vote
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