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  1. Option to have only bumped orders show on dispatch screen.

    During busy times it would simplify things and let drivers know what has been made at a glance. Some sort of notation on the dispatch screen would work as well.

    1 vote
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  2. Micros Can, Sure wish we could Set specific order types to specific job types

    Would love an option to make specific order types only valid to specific job types. Example: Servers can only close tickets via "settle" even if closing at a register station blocking them from closing the order to the till.

    3 votes
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    Hi!
    Thanks for your suggestion. We do have the ability to block “table” orders from closing to the register (Config > Order Types > Table) — which would require orders of this type to be “settled” instead. Would this help you out?

    Regards,
    Duessa & Thr!ve Product Team.

  3. Allow online customers to order multiple orders to single address and split the delivery charge

    for orders going to businesses to which there may be multiple orders going, maybe have an option where customers can have a drop down of how many separate orders are going and allow separate tickets and card payments but all split the delivery charge.

    4 votes
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    Hi Chuck,
    Our subtotal feature accomplishes this somewhat similarly, it allows you to group together the order for different recipients at the same address, pay separately, and splits the delivery fee. You can learn more about this feature here: https://thrivepos.uservoice.com/knowledgebase/articles/898755-subtotal-tickets

    UPDATE: Just realized you were talking about online orders. We would definitely like to add support for subtotal orders here in the future!

    Thanks
    Duessa & the Thr!ve Product Team

  4. Pizza portal (little caesars)

    I saw this device in a magazine the other day. I'm not suggesting Thrive needs to go into a partnership with a device like this (although that would be nice), but a lot of the features behind this are definitely in the Thrive wheelhouse:
    -The ability to let the customer know when their order is ready for pickup (could be some sort of timer after an order is bumped)
    -a display screen letting the customer know their order status upon arrival
    -a scanner/passcode maybe set up with an ipad kiosk so that upon arrival, a customer that has already ordered…

    1 vote
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  5. Firefly POS used to Capilize the First letter of customer names once saved, Thrive does not do this.

    Firefly POS used to Capilize the First letter of customer names once saved, Thrive does not do this.

    2 votes
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  6. 1 vote
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  7. Need the ability for curbside pickup for the mobile app

    Convenience is critical for customers. Many of our customers are Moms and Dads with kids in the car pulling into a busy shopping plaza. If a customer has the ability to place an order online, they should be able to notify us when they are here for pickup so we can walk the order out to them "curbside". Take a look at the mobile apps for places like McDonalds, Dunkin Donuts, Starbucks, Chick Fila. This is a missing component for Thrive as it can easily be a competitive advantage for you selling your system to new clients. The trend in…

    5 votes
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  8. We need to able make it so nobody but the manager or higher can edit the time cards. This is high priority function for us.

    Security function that makes it so manager or higher are the only ones who can edit time cards. This is a very high priority function for us.

    2 votes
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    Hi Amy,
    Thanks for your suggestion. If you wish to limit access to editing the timecards, you can limit access to the Payroll Details report specifically. Please see this article for more information – if you are in Configuration > Security click on the Reports button to specify each report’s security level.
    https://thrivepos.uservoice.com/knowledgebase/articles/720465-security-settings-configuration
    Thanks,
    Duessa & Thr!ve Product Team.

  9. 1 vote
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  10. Orders / For Servers / Drop Down When going to orders, for servers, drop down list, it lists every employee in the system including non se

    I copied and pasted this idea from a previou suggestion.

    It would be very helful if the drop down list only included servers and ideally only the servers that are currently on the clock!

    2 votes
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  11. Make KPS react to modified orders appropriately

    When a server edits a table order and adds more food, the order jumps in line on the KPS, following it's original order date, not the modification date. This causes the kitchen to make food out of order and upsets some customers.

    1 vote
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  12. can we get the clocked in screen to list people by job description?

    can we get the clocked in screen to list people by job description in alphbetical order? On The Managers screen.
    it is currently all over the place

    1 vote
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  13. 3 votes
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  14. Payroll Details

    The tips do not report on the Payroll Details, only the clock in and outs. I need to see what they claimed on a daily basis. I don't need the breaks on there or the other column. I need to see what tips they reported on check out each day, not the weekly total on the payroll report.

    4 votes
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  15. Smaller Icons for online ordering menu

    Make smaller Icons so that those of us with larger menus do not have the customer scrolling down the online menu a lot maybe 5 windows across!

    4 votes
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  16. We need to be able to close a delivery order out for a later time as an order.

    Right now you can't create an order for a later time (Deferred/promise time) without a payment. We need a "Pay Later" option on the tender screen similar to "pick up" orders. We don't alway receive payments at the time the order is placed. This creates a problem because we have to create a dummy cash order to get an order in the system which could potentially cause a future mistake,

    1 vote
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  17. Address on orders screen

    on the orders screen it would be nice to be able to push the customer info tab to toggle between customer name and address.

    6 votes
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  18. actual sales numbers for lunch and dinner

    show on report what was rung up for lunch and dinner as a actual number not what was taken

    1 vote
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  19. Tips

    Is there a way to see tips at hourly intervals? We split tips per shift and are having trouble knowing what there are in tips (am lunch shift) as the totals are not correct and we're not sure we are looking in the right spot. We can see the day totals after registers are closed but these figures do not match Tips Retained on reports.

    1 vote
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    Hi! We don’t have a report that specifically breaks out tips on an hourly interval,. The easiest way to see this would probably be on the credit card batch screen. You can also pay tips out mid-shift – just go to the “Close register” function, pay out the tips, then cancel the close process if you don’t want to count out your register at that time. The tips will record as paid and will not ask you to pay out again.

    Thanks,
    Duessa & Thr!ve Product Team.

  20. I need a tip report for each employee for each day

    I need to have a "Tips" column instead of breaks or lunches paid or not paid, I need to see the daily hours and daily tips reported, where is the report for that?

    1 vote
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