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  1. You can't tender a delivery order in store with cash

    If a customer comes in the store and pays for a delivery order with cash, the system treats it as an expected payment rather than a tender. We have to write that it is paid for on the driver's ticket, otherwise there is no way for the driver to know it is paid for. We also have to make a drop since it charges the driver for it as well.

    6 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  2. Dispatch Promise Time - Should be remaining and NOT in mitilary time

    I think it should count down in min showing remaining not how long the order has been in. also LOSE military time for god sakes.

    4 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  3. A mobile app with store summary/sales statistics

    A mobile app with store summary, sales statistics, delivery times, etc. so that you can see what’s going on in the store on the fly.

    3 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  4. Thrive Online - Limit days of week on a Menu Tab

    You are able to restrict the time of day for a menu to be available. Can you add the ability to select the day of week as well? Our lunch offers are Mon-Fri only, and it would be nice to have them on TOL as well... Thanks

    0 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  5. Inserting a number grid for easier counting of credit card transanctions at end of day

    At the end of everyday, sending the credit card batch can be a painstaking task when having to count all of the receipts and making sure the POS has the same amount. Especially after a shift where there can be over 50 slips to confirm, trying to count all of the entries on the screen can be difficult and mistakes can easily be made. My suggestion is to input the grid into a "numbered grid" so just by looking at the screen, you just look at the last credit card ticket # at the bottom of the report and there…

    2 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  6. get rid of the military promise time!!!!!

    Get rid of the military promise times on dispatch screen.

    7 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  7. Orders / For Servers / Drop Down

    When going to orders, for servers, drop down list, it lists every employee in the system including non servers and employees who are not even clocked in.
    This should just be "Servers" or anyone able to take orders. Waste of time to filter through every employee just to find a server espically when you have several non server job departments.

    1 vote
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    Thanks for the suggestion. It definitely seems that we could be smarter about limiting this list to servers who may possibly have orders during the time frame you are searching. I’ll put it on the wish list for future development.
    Thanks!
    Duessa & Thr!ve Product Team.

  8. DAY OF THE WEEK

    It would be very helpful if the day of the week was printed along with the date of deffered orders. Each cook doesn't have a calendar with the dates in front of them and it becomes more likely that food can be made on the wrong day.

    3 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  9. New order screen default in 7.8.4.

    Please allow us the option to toggle this functionality. Original PJ's would like to allow servers to view all tickets and have it default to "ALL" like in previous versions.

    7 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add an option for a donated gift card.

    I have heard this request from Famulari's and Tarantino's now. They are not happy with having to do a separate paid out for a gift card when donated for marketing purposes and would like an option for reconciling the donated gift card to show along with daily summary.

    9 votes
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    0 comments  ·  Customers / Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  11. fractions

    When Modifying a pizza ( lets use a supreme pizza for example) if you fraction the pizza to make one half of the pizza no mushrooms the ticket will print saying all over no mushrooms half with mushrooms. This should be corrected or we should possess the abily to change this option. Changing the ticket to simply say one half no mushrooms would creat less confusion.

    10 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  12. Orders screen notation of deferred orders when live.

    When a deferred order goes live, there needs to be a notation that an order is a deferred order, and the time it is deferred for on the orders screen. There is no way of knowing as of now.

    Also, a deferred order notation on the dispatch screen would be helpful as well. It does change the promise time which sorts deliveries in the proper order, but if the times are close, we need to know which orders are deferred so we can make them a priority.

    1 vote
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  13. Better Co Name Fields Online for Ordering

    Online orders that are to companies OFTEN use APT FIELD instead of specifying the COMPANY NAME, then SUITE. The interface is confusing and results in delayed deliveries due to needing to call the customer.

    1 vote
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  14. on the adjust order tips pop up box add quick buttons for servers to enter in tips.

    We enter 100-150 tickets at the end of the night and it would make it a lot faster to have quick buttons with $1,$2,$3,$4,$5. Also would be less mistakes by hitting 1 button if there is no change rather than hit 3 guest leaves 5 dollars hit the $5 button instead of 5, 0, 0

    3 votes
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    0 comments  ·  Table Service / Servers  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Dave,
    Thanks for the suggestion. We are planning some changes to the server close process to make tip entry more efficient (all in line rather than one at a time). I like the idea of the quick keys as well. On the current adjust tips screen, you should be able to enter 5 without the .00 and still get $5.00 – at least on the latest version it’s doing that for me!
    Thanks,
    Duessa & the Thr!ve Product Team

  15. 3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Drive app

    Add a Call button to the order info screen. Make it easy for the driver to call the customer to let them know they have arrived, or for further delivery instructions.

    Android app, add a Back button on the order info screen or Home button. Using the native Android back button causes the App to minimize, it's a little annoying. Thanks!

    2 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Gratuity Calculator SHOULD BE LOCATED AT THE BOTTOM OF THE RECEIP AND ON THE CREDIT CARD SLIP for the customers see the amounts.

    On the location that it is configured right now, doesn't allow the customer see the sugered amount. please relocete them to the bottom of the receipt and the credit card slip

    4 votes
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    planned  ·  1 comment  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  19. Customer calls and reorder previous order, there should be options to deffer or give coupon discounts. the software doesnt have that feature

    Reorder option doesnt allow you to deffer or offer coupons. When cutomer reorder fram previous, the gear (option) icon doesnt show up to be able to give coupn offer or deffer order. Please check into making that a possible option.

    4 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →

    Hi! Thanks for your suggestion. We’ll check into why the “Options” icon is not always appearing for you as it should. In the meantime as a workaround if you click on another icon at the top of the screen like the Help or Dispatch, and then back to the Menu icon, it should refresh and show the Options icon.

    Thanks,
    Thr!ve Product Team.

  20. restritions for coupons in thr!ve online

    coupons online needs to have at limited per customer phone number and email

    4 votes
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    1 comment  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
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