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  1. Text boxes lack focus

    Most all of the text boxes in Thrive lack cursor focus. It greatly speeds up the order process when the cursor is already in the text box.

    So for the Customer Lookup page the cursor should already be in the phone number box. Not the area code. The spot for the first 3 digits of the phone number. Additionally, after clicking any of the message buttons the cursor should already be in the box so typing can start right away.

    Otherwise we are in a constant double click motion. Click phones then click the phone number spot then type the…

    1 vote
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  2. I think it would be prety cool to have an override button on the menu.

    For instance, if there is a $4 off coupon and for some reason is not valid on the order, a manger can overide the specifications of the coupon to make it valid even though the computer may not think it is. Another example would be on the menu if there is a item that is not valid in the menu, a manager could override that and make it valid for that order only.

    5 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  3. Require a reason on a comp

    Add a requirement to a comp type offer to require entry of an explanation or reason.

    3 votes
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  4. 16 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  5. DR!VE - Phone Number display and Receipt Emailer

    It would be nice to have a phone number display with tick on phone so thy could call the customer from the app I thought that was a great idea. also what about if customer wants a receipt from credit card order. is there way to just email from the app?

    2 votes
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    planned  ·  1 comment  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Customer Search - Total of orders within a time period

    When you do a customer search for someone who has orders within a certain date range, the results show all the customers who ordered but the $$ totals are for their entire history. I would like to be able to see the results of their order totals for the specified date range.

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Prompt by order type

    I would like to be able to have a prompt on a specific order type. E.g. When choosing Pick-Up, the system would prompt the order taker to tell the customer where we are located. Given that we have several stores in certain areas, this would prevent customers from placing their orders at one location and going to another to pick it up.

    4 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  8. Fraction configuration on item not department

    To add a "Fraction" feature to each individual item. At the moment, you are only able to enable/disable the feature from the "Department" level. Sometimes individual items may need the feature to fraction but not all from the department or viceversa.

    2 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  9. Black out dates for employee scheduling

    To make black out requested off dates. SO when there are days the we must have all employees work ie: super bowl, sports plays offs, NYE and any days we need, would just be nice to be able to adjust the availability of the requested days that are available, maybe even a limit.

    1 vote
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  10. "Pre-Assign" drivers their orders

    Ability to pre-assign drivers their orders, but not actually dispatch them, so that they know what order they are going to take but the timer hasn't started yet.

    1 vote
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    1 comment  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add "Available credits" to the Smart Coupon dialog

    Add another radial button to the Smart Coupon dialog which will show available credits for the individual customer.

    1 vote
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  12. Deferred order report on when order was placed

    I would like to see a report that indicates when a deferred order was placed into the system, as well as the cashier who entered the order. Currently, the only report available is one that shows deferred orders due on a particular day, not when they were entered. It is currently difficult to determine which day the order was placed and when it was due after the order is finalized.

    2 votes
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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add drop details to Store Summary

    The Store summary report should have a section that shows all the drawer/driver drops indiviually and WHO made the drop. It is the one piece that is missing from the store summary. At the end of the night or in the morning it would be great to look at the store summary and know how many drops you were expecting in the Drop safe

    1 vote
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  14. When is the Cash Discount Credit Card button coming?

    I'm referring to the button that will charge a fee when customers pay with a credit card. I've been being told 1 month for 6 months now. Please hurry and get this done guys, we really need to pass those fees on to the customers! Thank you!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Online delivery not Available instead of Closed

    Hi!
    When we donot have delivery at some days it shows closed it would be great if say not available or something like that because we had some customers get Confused Assume we are closed.
    Thanks!

    0 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  16. Default a size for a particular crust

    When a crust is only available in 1 size, it would be nice to be able to default that size selection when the crust is chosen.

    0 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to scan receipt to earn loyalty points (table service)

    In a table service environment, it is sometimes more difficult to get the customer associated with the ticket so they can earn points. Print a QR code that they can scan on the receipt to earn their points. (Mario's Pizza)

    0 votes
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    0 comments  ·  Customers / Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Any chance of getting the persons name on the credit card slips

    When there are split orders, it would just be easier to figure out whos receipt belongs to who. Searching for someones name is sometimes easier than looking for the ticket# or last 4 digits.

    0 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. List Store Phone # on page showing "NO accepting ONLINE ORDERS>>>

    I had to turn off my online ordering due to a problem you guys were having and it says nothing about calling the store at 999-999-000 just says NOT accepting online orders .. Not good for keeping someone as a customer.

    0 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  20. Online ordering lets customer add tip to cash delivery orders

    It wouldn't be a big deal, except when the tip is added it marks the ticket as "Paid" so my drivers think that they are just dropping off the order. Also, the customers will sometimes tip on top of the "tip" that was added online because they might not have been the person that placed the order.

    0 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
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