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  1. a report that you can customize to employee if wat that show all authorizations.

    be able to track who is over riding set amounts. Not enought for a coupon to be added or not enought for delivery. Can see authorize by bunt can see in report if no money was taken off. Still lost if not added in the fist place.

    1 vote
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  2. ADD the "Transfer" icon to the bottom of "orders" screen

    The transfer icon at the bottom of the " table" screen needs to be added to the bottom of the "order" screen. Currently there is NO way to transfer a pickup order that was placed "online" as confirmed by your technician Jason. We must be able to transfer orders to the correct server so they can receive the tips. Also, transferring from every individual "server status" screen is time consuming during a rush.

    7 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  3. Combine driver credit card tip report with any other tip they report manually

    Drivers credit card tips shows in driver tip report but some driver get additional tips that is not part of their delivery and when they report those tips it only shows in payroll, It would be great if those tips can be seen at driver payroll tips location and if possible have totall so we can see all their tips at one place it realy helps adding them together for reporting.
    Thanks!

    1 vote
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hi! If drivers enter those other tips during the driver close process on the driver status screen, they will get recorded just like the credit card tips. If drivers enter tips during the “Declare tips at clock off” process, that is more like an override of all system-reported tips and that is what will show on payroll. So if you want the 2 reports to be the same, they should enter all the tips on a per order basis prior to driver close shift. Thanks!

  4. make the text bigger, so that we can see it easliy

    make the text bigger, so that we can see it easliy

    1 vote
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  5. Collect "how you heard about us" Data

    Create a prompt screen that pops up before the end of sale that ask the guest how they heard about our bakery / location:

    The options would be:

    · Advertisement
    · Drive-by
    · Event
    · Mail / Coupon
    · Friend
    · Repeat Customer
    · Other

    2 votes
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    1 comment  ·  Customers / Marketing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi T-Jay! Thanks for the suggestion. Although we don’t have this option today, you can add user-defined fields to customer profiles AND to deferred (future) orders, so that may help gather some data in the short term. We’ll definitely consider this for possible future development.

  6. Put a minimum allowed digits for login ID

    Put a minimum allowed digits for login ID, so employees can't use a single or double digit login.

    3 votes
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  7. 5 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Secure ability to cancel a drawer close. An over message could allow closing user to remove the extra cash and redo the closing.

    Just that. Don't want the ability to have the closing user remove cash if there is an overage for whatever reason it may be. Same for shortage. Would request that if the security setting doesn't allow the user to cancel the close drawer, they shouldn't be informed of "overage" or "shortage" so they don't have any inkling of the current state of the drawer.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hi! Thank you for your suggestion. We currently show “Open Drawer” on the Open Drawer report instead of a ticket # if the drawer was opened on a No Sale. We can certainly add to the wish list to be able to filter this report to only show the “No Sale” type drawer opens.

  10. Remove the tendered line on orders that has not been paid yet

    Remove the tendered option after grand total on ticket if order has not been paid yet or add option to printer setting to be able to remove it. Thanks!

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  11. Where did the button go on the driver close out to unsettle a ticket. Need to return, creates issues.

    Put the unsettle button back on the driver close out. Making needless steps.

    1 vote
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →

    Hi! Yes, we removed the unsettle functions from the driver screen for simplicity, so that all tendering functions can occur via the same method. If you need to change the tender type on a ticket, just go to the orders screen, click the total to get to full review, then click undo settle. From here you can tender the ticket in a different way. I understand this may be a bit of a longer process but keeping the credit card processing consistent enables us to provide a higher quality product. Thanks!

  12. make it possible for a manager to have a security level choice when clocking in.

    When high security level payroll manager needs to just take orders.
    I suggest you tie the security level to the job not the person.

    4 votes
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add a salesbuilder number to a closed ticket or print a barcode that can be scanned by the customer to add the purchase to their account.

    Customers a lot of the time will forget to give their phone number when they make a purchase. Being able to add the purchase after the fact at the register or give the customer the abiltiy to scan or enter a receipt number themselves so they can add the purchase would be helpfull.

    1 vote
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    0 comments  ·  Customers / Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Enhancement to Out of Stock

    The Out of Stock feature currently makes you choose an item from a list of all of the categories and this list is not alphabetical so it can be difficult to find the correct category to choose an item from. For example, go into our vast expanse of items and try to select every instance of mushrooms to mark that as being out of stock. Very difficult to do.

    It would be much easier to have the list sort by department first then that can be expanded to show the categories and then that can be expanded to show the…

    4 votes
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    1 comment  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  15. Text boxes lack focus

    Most all of the text boxes in Thrive lack cursor focus. It greatly speeds up the order process when the cursor is already in the text box.

    So for the Customer Lookup page the cursor should already be in the phone number box. Not the area code. The spot for the first 3 digits of the phone number. Additionally, after clicking any of the message buttons the cursor should already be in the box so typing can start right away.

    Otherwise we are in a constant double click motion. Click phones then click the phone number spot then type the…

    1 vote
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  16. I think it would be prety cool to have an override button on the menu.

    For instance, if there is a $4 off coupon and for some reason is not valid on the order, a manger can overide the specifications of the coupon to make it valid even though the computer may not think it is. Another example would be on the menu if there is a item that is not valid in the menu, a manager could override that and make it valid for that order only.

    5 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  17. Require a reason on a comp

    Add a requirement to a comp type offer to require entry of an explanation or reason.

    3 votes
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  18. 16 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  19. DR!VE - Phone Number display and Receipt Emailer

    It would be nice to have a phone number display with tick on phone so thy could call the customer from the app I thought that was a great idea. also what about if customer wants a receipt from credit card order. is there way to just email from the app?

    2 votes
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    planned  ·  1 comment  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  20. Customer Search - Total of orders within a time period

    When you do a customer search for someone who has orders within a certain date range, the results show all the customers who ordered but the $$ totals are for their entire history. I would like to be able to see the results of their order totals for the specified date range.

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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