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372 results found

  1. More robust specials for TOL

    I have a few suggestions for the "Coupon Header" feature in TOL:
    1. Allow for coupon header to rotate to different coupon at different time of day. For example... 11am-3pm Lunch special and 3-10pm dinner bundle.
    2. Allow for coupon header to link directly to menu categories or menu items. For example... new items(no offer) or our existing "Specials" category or "Lunch Combo" category(see Pepperoni's menu).
    3. Be able to link directly to specials and coupons similar to how big chains do it... we could put links on our homepage, social media, or Facebook ads to "Click here for 8.99…

    4 votes
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  2. Make countdown function work for multiple sizes of the same item

    I love the countdown function. However, when I put in a countdown for an item such as a soda that has multiple sizes there is no way to differentiate from the other soda sizes.
    For example, I do a stock countdown for orange 20oz but when a 2 liter orange is ordered it takes inventory from the 20 oz orange countdown that I entered. Making it completely inaccurate.

    Is there a way to make a countdown for each individual size of a certain item?

    Thanks for your consideration!

    4 votes
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    0 comments  ·  Configuration  ·  Admin →
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  3. Require a reason on a comp

    Add a requirement to a comp type offer to require entry of an explanation or reason.

    3 votes
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    0 comments  ·  Coupons  ·  Admin →
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  4. Secure ability to cancel a drawer close. An over message could allow closing user to remove the extra cash and redo the closing.

    Just that. Don't want the ability to have the closing user remove cash if there is an overage for whatever reason it may be. Same for shortage. Would request that if the security setting doesn't allow the user to cancel the close drawer, they shouldn't be informed of "overage" or "shortage" so they don't have any inkling of the current state of the drawer.

    3 votes
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  5. Put a minimum allowed digits for login ID

    Put a minimum allowed digits for login ID, so employees can't use a single or double digit login.

    3 votes
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  6. Add a link to LESS REFUNDS, under Plus Total Tendered so we can see where the refunds came from.

    3 votes
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  7. Reports, Move the PRINT and EXCEL tabs to the top of the page. It's senseless to scroll to the bottom just to print.

    Move Print Tab on Reports

    3 votes
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  8. Credit Card Batch Report/Excel Export does not Exist

    PROBLEM: Credit card report does not exist. Attempting to copy and paste from the web page is labor intensive. Numbers are not pasted as numbers, dates are text and code icons are copied. Credit card reconciliation from the POS to the Merchant without this detail is problematic making it very easy to missing getting paid by customers SOLUTION: (1) Export batch data detail into one tab of spreadsheet with values exporting into the correct data types (e.g. dates, numbers, etc.) (2) Export the batch summary detail on a separate tab. BENEFIT: (1) Create a report/excel export for a critical process…

    3 votes
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    0 comments  ·  Reports  ·  Admin →
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    planned  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi Michael,
    Great suggestion. I can see how this would help with record keeping. Over the next year we will be updating all of our reporting functionality and adding more robust export capabilities. Defiinitely will make sure that the batch report is included in this effort.
    Thanks,
    Thr!ve Product Team.

  9. after a timeout on remote its says "need to log in" but gives you no means to do so

    have a login button, ALSO. autofil this form since you know who i am through my loggin

    3 votes
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    0 comments  ·  Configuration  ·  Admin →
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  10. ONLINE NOTES INDECERNABLE ON TICKETS- "ADD SHRIMP"$

    If an someone is creative they can add notes ONLINE that look like a charged item and NOT PAY FOR IT. We have to police all online orders for Notes that will be an up charge. I suggest a "N:" to desigiantes that is a note and not a field from their selection that is paid for

    3 votes
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    1 comment  ·  Printing  ·  Admin →
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi Rod,
    Thanks for the suggestion. I would suggst that you use the Printer Ticket configuration options to modify how item messages are formatted – you could use red, bold, indent or another font size to better distinguish them from the modifiers that a customer pays for. To learn more about formatting your tickets, check out this article. https://thrivepos.uservoice.com/knowledgebase/articles/408231-printer-ticket-configuration

    Thanks,
    Thr!ve Product Team

  11. DAY OF THE WEEK

    It would be very helpful if the day of the week was printed along with the date of deffered orders. Each cook doesn't have a calendar with the dates in front of them and it becomes more likely that food can be made on the wrong day.

    3 votes
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    0 comments  ·  Printing  ·  Admin →
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  12. on the adjust order tips pop up box add quick buttons for servers to enter in tips.

    We enter 100-150 tickets at the end of the night and it would make it a lot faster to have quick buttons with $1,$2,$3,$4,$5. Also would be less mistakes by hitting 1 button if there is no change rather than hit 3 guest leaves 5 dollars hit the $5 button instead of 5, 0, 0

    3 votes
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    0 comments  ·  Table Service / Servers  ·  Admin →
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi Dave,
    Thanks for the suggestion. We are planning some changes to the server close process to make tip entry more efficient (all in line rather than one at a time). I like the idea of the quick keys as well. On the current adjust tips screen, you should be able to enter 5 without the .00 and still get $5.00 – at least on the latest version it’s doing that for me!
    Thanks,
    Duessa & the Thr!ve Product Team

  13. Print option on order screen or pay screen

    We would like the option to print a ticket after a coupon is applied or on the pay screen. We attach coupons to the appropriate ticket. When the order automatically closes they have to go back in and search for the order to attach the coupon to a ticket.

    3 votes
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    0 comments  ·  Printing  ·  Admin →
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi Lauren,
    Thanks for the suggestion. The “reprint” button at the bottom of the virtual ticket or the orders screen will allow you to print a ticket at any time. Can you use this button before pressing Finish to get the ticket printed?
    Thanks,
    Thr!ve product team

  14. Take bitcoin or other Altcoins

    We are positioned around a lot of techies, and Crypto concurrency is on the rise, companies like Square Payments are now taking bitcoin, and payments are going toward that way in the next few years, maybe set up a QR code scanner to take payments get ahead of the industry. They are trading bitcoin on the Chicago exchange in December!

    3 votes
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  15. A mobile app with store summary/sales statistics

    A mobile app with store summary, sales statistics, delivery times, etc. so that you can see what’s going on in the store on the fly.

    3 votes
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    0 comments  ·  Reports  ·  Admin →
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  16. Create a Waste Option

    I would like for my managers to report waste in the system. We currently have to use a paper system. I see there is a report for waste but no way to add to the report.

    3 votes
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    1 comment  ·  Reports  ·  Admin →
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  17. finish customer installs and not leave them hanging

    installs should be finfished when started

    3 votes
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  18. I would like to be able to customize my end of day emails. Things that would be nice to include would be Special Pricing report, Labor, etc

    I would like to run Special Pricing Detail and Labor reports and include them in my end of day emails.

    3 votes
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    planned  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi Bobbi,
    Thank you for your suggestion! We are working on a major revamp to our reporting & alerts this year, and we will definitely plan to add more options for automatic report emailing.
    Thanks
    Duessa & Thr!ve product team

  19. LODGING/HOTELS

    HAVE THE LODGING/HOTEL AUTO POPULATE THE DATA FIELDS IN THE SAME WAY THE BUSINESSES AUTO POPULATE ADRESSES WHEN YOU ENTER THE NAME OF THE BUSINESS.

    3 votes
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    0 comments  ·  Order Taking  ·  Admin →
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  20. The delivery notes and cross streets do NOT show up on the delivery tag

    The notes to find an address (ie: back house, just past the 2 palm trees, always use the side door) and the cross streets do NOT show up on the delivery tag.

    3 votes
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi! Thanks for your suggestion. I’ve put a request in to our support department to review what field you are using for this information and to make sure it is configured properly to print on the ticket. There may be an option to take care of this for you!
    Regards,
    Duessa & the Thr!ve Product Team.

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