General
372 results found
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Online ordering lets customer add tip to cash delivery orders
It wouldn't be a big deal, except when the tip is added it marks the ticket as "Paid" so my drivers think that they are just dropping off the order. Also, the customers will sometimes tip on top of the "tip" that was added online because they might not have been the person that placed the order.
0 votes -
Thrive Online - Limit days of week on a Menu Tab
You are able to restrict the time of day for a menu to be available. Can you add the ability to select the day of week as well? Our lunch offers are Mon-Fri only, and it would be nice to have them on TOL as well... Thanks
0 votesHI! Thank you for your suggestion. We are planning to add a day of week restriction soon.
Thanks,
Duessa & Thr!ve Product team. -
List Store Phone # on page showing "NO accepting ONLINE ORDERS>>>
I had to turn off my online ordering due to a problem you guys were having and it says nothing about calling the store at 999-999-000 just says NOT accepting online orders .. Not good for keeping someone as a customer.
0 votes -
Digital Menu Boards
Digital menu boards that are connected to the POS so all prices and pictures will always be up to date.
0 votesHI!
Thanks for the suggestion. This is definitely a product integration we’d like to do at some point. We’re in the process of revamping our menu management tools this year and that will result in some new API tools that will make integration much easier in the future.Regards,
Duessa & the Thr!ve product team -
0 votes
HI Jay,
Thanks for the suggestion. We will definitely keep it in mind for future wish list development!Regards,
Duessa & the Thr!ve Product team -
Dispatch Screen show Order Status (KPS)
For those using a KPS, it would be a nice feature to know if an order is ready or not.
Let the restaurant set the time after bumped for the order to be ready since everybody has different cook times. For example, if your cook time is 10 min, then in the system it will say it's ready 10 min after the order has been bumped.
On the order screen, have some sort of notation that an order is ready.
On the dispatch screen, maybe have the orders that aren't ready yet greyed out or a different color, or even…
0 votesHi,
Thanks for the suggestion about tying KPS status to the dispatch screen. We will definitely keep this in mind for future wish list development!
Regards,
Duessa & Thr!ve Product Team -
Any chance of getting the persons name on the credit card slips
When there are split orders, it would just be easier to figure out whos receipt belongs to who. Searching for someones name is sometimes easier than looking for the ticket# or last 4 digits.
0 votes -
Configure the "Delivery Fee' title on the printed receipt
Allow custom text instead of "Delivery Fee"
0 votes -
Ability to scan receipt to earn loyalty points (table service)
In a table service environment, it is sometimes more difficult to get the customer associated with the ticket so they can earn points. Print a QR code that they can scan on the receipt to earn their points. (Mario's Pizza)
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Default a size for a particular crust
When a crust is only available in 1 size, it would be nice to be able to default that size selection when the crust is chosen.
0 votes -
Online delivery not Available instead of Closed
Hi!
When we donot have delivery at some days it shows closed it would be great if say not available or something like that because we had some customers get Confused Assume we are closed.
Thanks!0 votes -
Delayed Deferred on account orders should post to the reports on the day they are for - customer account summary -
When we enter repeat on account orders - that are every day and we enter a couple weeks of them at a time - they should show up on the customer account summary and reports on the day they were for not all on the day they were entered for example enter them all on Monday - for every day of the week - they shouldn't all show up on Monday's report - but on each day they were deffered to for accountability
0 votes
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