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372 results found

  1. Have a minimum for emv printing

    We have a lot of wasted paper printing $3-$10 credit slips no one wants.
    Thrive had where you could set not to print under a certain amount, then we switched to emv and no setting.

    1 vote
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    0 comments  ·  Printing  ·  Admin →
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  2. Changing Employee On the Clock Hours

    Please make it so owners have the option to be the only security level with the ability to change employee hours under reports, labor, payroll details and/or on the clock.

    1 vote
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    0 comments  ·  Employees  ·  Admin →
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  3. Support for Longer Phone Number Extensions

    Currently we are only able to enter a 4 digit phone number extension but businesses in our area have 5 digit extensions. So we need to be able to enter them.

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    0 comments  ·  Order Taking  ·  Admin →
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  4. Add Catering as an order type

    I need catering to be an order type like pickup, delivery, etc.

    Thanks!

    1 vote
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    Hi!
    Thanks for the suggestion. We don’t usually designate Catering as an order type, since catering orders can be for delivery OR pickup, which require different settings, etc.

    If you want to report on Catering sales, I recommend that you use the “Revenue Center” to designate Catering type items.

    If you do want to proceed with a catering order type, we can rename for you one of the existing types that are rarely used, such as Eat IN or Drive Thru.

    Thanks,
    Duessa & Thrive Product team

  5. It would be great if there was a way to see the distance between two deliveries.

    when you click on two deliveries its hard to tell how far they are from each other. If they are close it zooms in, so it ends up looking like they are far apart from each other anyway. So unless you really know the neighborhood it is very difficult to tell the distance between deliveries...

    1 vote
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  6. Create a employee debit card that we can pay out earned credit card tips to.

    I suggest that you integrate with World Pay to create a debit card that we can issue to employees that earn tips. Because credit card payments are now 98% of our business it is difficult to keep enough cash on hand to pay out tips at close. It is also not safe keeping more cash reserves in the store. I suggest you integrate a employee issued debit card that we can transfer funds to at the end of day close. Would be a nice feature for a Thrive point of difference against your competitors also.

    1 vote
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    0 comments  ·  Employees  ·  Admin →
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  7. Online delivery not Available instead of Closed

    Hi!
    When we donot have delivery at some days it shows closed it would be great if say not available or something like that because we had some customers get Confused Assume we are closed.
    Thanks!

    1 vote
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    0 comments  ·  Configuration  ·  Admin →
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  8. When is the Cash Discount Credit Card button coming?

    I'm referring to the button that will charge a fee when customers pay with a credit card. I've been being told 1 month for 6 months now. Please hurry and get this done guys, we really need to pass those fees on to the customers! Thank you!

    1 vote
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  9. accet coupons differently for pos and online

    Iwould like to have rewards coupons be taken off customer bill automatically but by manual on POS,can this be done?

    1 vote
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  10. give client option to not allow extra toppings online

    some clients do not want customers to add 3x or 4x toppings online. Maybe give an option to not allow extras on pizza, Just have check boxes instead of +-.

    1 vote
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  11. kps order old to recent

    If someone orders food before someone who has had a tab longer then the tab that has been there longer gets put at the top even if someone ordered before them. anyway to make food in the right order

    1 vote
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  12. Allow Customization of Label Printers

    Allow change of size of Labels, for 1.5inch labels and allow change of orientation, so that when the label prints out, customer info is readable as it feeds out of the printer. Right now it feeds out of printer upside down.

    1 vote
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  13. Combine Customer Accounts

    When looking up a customer there could be multiple customer customer name accounts under a single phone number, need to combine these. Difficult to research previous order history the way customer accounts are currently listed.

    1 vote
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  14. credt button

    have a credit button on main screen that is able to accept amount of credit to give and if you want to use it yes or no and it allows you to use whole amount or part of it so you can manually insert what portion you want to use.

    1 vote
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  15. TOL Attach DoorDash link to Delivery option

    Site does not have drivers and would like the delivery button online to direct link to Door Dash

    1 vote
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  16. Allow an option to disable cash orders for deliveries at night

    Due to the potential for robbery at night time in certain cities, it would be nice to prohibit cash payments to be an option after a certain time

    1 vote
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  17. 8.1 TCC Report to show Basic loyalty Points used/redeemed

    8.1 TCC Report to show Basic loyalty Points used/redeemed

    Customer wants to review how many pooints are redeemed for basic POS customer loyalty

    1 vote
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  18. Integrate Favor as another 3rd party fleet delivery option. They cost less than DoorDash and provide better service.

    It is increasingly hard to recruit drivers. For the last 3 months we have had to use Doordash fleet service for all deliveries. We were using Favor, which provides better service for a lower driver fee than DoorDash, but we had to set them up as an employee and manually enter the order information on the Favor order website. This also caused a problem with actual employees fighting over Favor tips and stealing the driver fees that showed up in the POS. Can Thrive work with Favor to integrate them into the POS and give us another fleet delivery option?

    1 vote
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  19. That pick up orders prompt the customer for tips like the to go orders do. This would greatly help my staff.

    That pick up orders prompt the customer for tips like the to go orders do. This would greatly help my staff.

    1 vote
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  20. Cash-back

    Ability to offer the customer cash-back. Just like super markets offer cash-back at the register to their customers. This would help draw in more customers because of added service.

    1 vote
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