General
372 results found
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1 vote
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Pizza portal (little caesars)
I saw this device in a magazine the other day. I'm not suggesting Thrive needs to go into a partnership with a device like this (although that would be nice), but a lot of the features behind this are definitely in the Thrive wheelhouse:
-The ability to let the customer know when their order is ready for pickup (could be some sort of timer after an order is bumped)
-a display screen letting the customer know their order status upon arrival
-a scanner/passcode maybe set up with an ipad kiosk so that upon arrival, a customer that has already ordered…1 voteThanks for the great ideas! I think that making the pick up process more efficient is something a lot of customers will benefit from. We will definitely keep it in mind as we plan future roadmaps.
Thanks
Duessa & the Thr!ve Product team. -
Option to have only bumped orders show on dispatch screen.
During busy times it would simplify things and let drivers know what has been made at a glance. Some sort of notation on the dispatch screen would work as well.
1 voteHi Mondo,
Good suggestion! We are planning to revamp the KPS functionality in 2019 and I will definitely be getting in touch with you to pick your brain about how we can improve it!Regards,
Duessa & Thr!ve Product team -
Thrive connection to salesbuilder
a connection between Thrive and Salesbuilder by clicking on a button from Thrive would be nice!
1 vote -
DOUBLE CHECK DELIVERY MILE RADIUS
MAKE SURE WITHIN 3 MILES
1 vote -
Extended breaks
We are open for a lot of hours, and so we frequently have drivers/employees who do split shifts. They work 10 am-2, go on break, come back 6-close (3 or 4 am next day technically). Often for the drivers, they just go on break, and then come back from break when they get back so that we don't have to do two checkouts for them. But the POS does not register the breaks/the time they are not working, and either Auto-Clocks them out and gives them 0 hours, or says they worked 23 hours when it should be 12. It…
1 vote -
Create an Audit Trail Report For Notes
The Note Feature in the customer profile screen is used often to document any issues, concerns or special requests. As a Manager / Owner, I would like to see when new notes are created so I can be made aware. It would be great to have an Operations Report that I can select a date range and any notes created in a customer profile can be viewed. Customer name, phone number, date of the note, employee who entered and the note itself would be the information desired.
1 voteThanks for the suggestion! I can definitely see how a report on this data would be helpful. We’ll add it to the wish list!
-Duessa & Thr!ve Team -
Manager Homepage Dashboard Reporting Enhancement
Regularly, we are comparing year over year comparisons as it relates to sales. While the feature is available on the dashboard to adjust the date to whatever you want to compare, it would be a great time saver to add another button to "Previous Day LY" and "Next Day LY" so it will automatically go to that day. This would save about 4 clicks to adjust the "start and end date" of the data you are trying to receive and makes it easy to toggle back and forth so you can do a quick comparison to understand what may or…
1 voteThanks for the suggestions. We are working on a lot more of these types of easy comparison data points in Thr!ve Analytics, our newest reporting platform just going into beta!
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When a delivery customer separates the ticket all discounts are going to the first order..
we have a problem when a delivery customer has multiple orders on the same ticket and more than one is taking advantage of a daily special...the discount for the specials are all being posted to the first order...please help and advise.
1 vote -
1 vote
Hi! Thanks for the suggestion. This is definitely a great idea and something we will add to our future roadmap.
Regards,
Duessa & Thr!ve Product Team. -
discount on receipts
shouls show on receipt the percent of discount not just the percent sign
1 voteHI,
Thanks for the suggestion. We are planning to make some updates to the printing functionality in the future and we’ll definitely keep this in mind as a wish list item for that project!
In the meantime, you may want to make different set discounts for the most frequently amounts, that way you can include the % in the title.
Thanks,
Duessa & Thr!ve Product Team. -
need to be able to open more than one ticket at a time on a table.
System will not let us open more than one ticket at a time on a table.
1 voteThanks for the suggestion.
It is possible to open a 2nd ticket for a table. Here’s how:
>Start the ticket by ordering an item rather than from the table screen
>Click finish
>Choose “Table” as the order type
>Type the table # into the table # field
>Finish the order.You will now see both tickets on that table on the table screen.
You can also get multiple open tickets if you split them from one original ticket.
Thanks,
Duessa & Thr!ve Product Team. -
SCREEN'S KEEP SHRINKING
WHY DO THE WHOLE IMAGE OF THE SCREEN KEEP GETTING SMALLER AND NO ADJUSTMENT WE DO HAS A EFFECT.
1 vote -
Is there a way to automatically close online order tickets?
When an online order comes in, it is inconvenient to have to open the order and go to the finish screen just to close the ticket.
1 vote -
delivery limit in certain area can we set this up in this particular software
optional for additonal knowledge of crew that certain area is prohited in certain times and place
1 vote -
menu working
I was adding a new page to my menu (basically for modifiers), so I went to the bottom of the menu screen in manager/config/menu and created a new page. I called it salad modifiers. I wanted to put it below the current salad tab. So I went to do a sequence on it. Nothing except the main menu button was visible. So I put in a case asking for someone to help me fix this. Someone thru some programming effort, went thru and checked the Visible box on each page on my menu. Then, I could sequence the page where…
1 vote -
Have an overlay for for delivery areas to increase the accuracy of said areas.
For example, Gurnee and it's delivery area would have a green overlay, and areas out of range would be red.
1 vote -
1 vote
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menu working
When I go into the config/menu, and select a menu page that has item buttons on it, when I select a button, on the right is the button setup screen. Half way down the screen is the Item Options which I think basically points to the item that we want associated with the selected button. When I am building the button, identification of where that item is at, isn’t a big problem. My suggestion is that on that button setup page on the right, below the item options the path to that item is shown. Even if the item was…
1 vote -
see below
When building this suggestion, It prompts for a category, I was looking for a menu change, but neither menu or other is in the dropdown. I suggest you at least add other to the category.
1 vote
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