General
372 results found
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Create a Waste Option
I would like for my managers to report waste in the system. We currently have to use a paper system. I see there is a report for waste but no way to add to the report.
3 votesHi Erika,
Thanks for the suggestion. Yes, the waste function is a feature we will be adding to the POS !
Thanks,
Duessa & Thr!ve Product Team. -
finish customer installs and not leave them hanging
installs should be finfished when started
3 votes -
I would like to be able to customize my end of day emails. Things that would be nice to include would be Special Pricing report, Labor, etc
I would like to run Special Pricing Detail and Labor reports and include them in my end of day emails.
3 votesHi Bobbi,
Thank you for your suggestion! We are working on a major revamp to our reporting & alerts this year, and we will definitely plan to add more options for automatic report emailing.
Thanks
Duessa & Thr!ve product team -
LODGING/HOTELS
HAVE THE LODGING/HOTEL AUTO POPULATE THE DATA FIELDS IN THE SAME WAY THE BUSINESSES AUTO POPULATE ADRESSES WHEN YOU ENTER THE NAME OF THE BUSINESS.
3 votes -
The delivery notes and cross streets do NOT show up on the delivery tag
The notes to find an address (ie: back house, just past the 2 palm trees, always use the side door) and the cross streets do NOT show up on the delivery tag.
3 votesHi! Thanks for your suggestion. I’ve put a request in to our support department to review what field you are using for this information and to make sure it is configured properly to print on the ticket. There may be an option to take care of this for you!
Regards,
Duessa & the Thr!ve Product Team. -
Digital Menu Boards
Digital menu boards that are connected to the POS so all prices and pictures will always be up to date.
3 votesHI!
Thanks for the suggestion. This is definitely a product integration we’d like to do at some point. We’re in the process of revamping our menu management tools this year and that will result in some new API tools that will make integration much easier in the future.Regards,
Duessa & the Thr!ve product team -
Drink consolidation button
Having a drink merge button that will merge all same drinks together so the bill is not so long or when updating qty of "another bottle of" the same only the new item prints at the bar not the updated qty.
3 votes -
PLEASE for the love of god ... when you do a credit card batch REVIEW Please put how many credit cards you should have
JUST A SIMPLE NUMBER THAT TELLS YOU HOW MANY CC U SHOULD HAVE FOR THAT BATCH
3 votesHi! Thanks for the suggestion. We are working now on some improvements to the batch screen and this will be included.
Thanks,
Duessa & Thr!ve product team. -
3 votes
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Order screen names in drop down box "orders for server"
The name in the drop down box sould only be the names of selected job types not all employees. Example is, only employees who take orders (servers / bartenders) should be the only names in that drop down box and prep cooks or janatorial or staff who dont take orders should not be listed there.
3 votesThanks for the suggestion! This definitely makes sense and is something we can address in the near future.
Regards,
Duessa & the Thr!ve Product team -
Micros Can, Sure wish we could Set specific order types to specific job types
Would love an option to make specific order types only valid to specific job types. Example: Servers can only close tickets via "settle" even if closing at a register station blocking them from closing the order to the till.
3 votesHi!
Thanks for your suggestion. We do have the ability to block “table” orders from closing to the register (Config > Order Types > Table) — which would require orders of this type to be “settled” instead. Would this help you out?Regards,
Duessa & Thr!ve Product Team. -
I would like to be able to have credit card slips printed to designated printers for different order types.
I would like to be able to print credit card slips for deliveries to a designated printer in my kitchen where we stage our product for deliveries and print credit card slips to my receipt printer in front for pick-ups.
3 votesHi! Thanks for the suggestion. We do have a feature that enables you to print delivery credit slips “At Dispatch” which would be on the designated dispatch printer. You can choose to print these in addition to at time of order or both. This is what most restaurants do to handle the need of having a credit slip ready to go out with the driver. You’ll find this option in configuration > tax tender cash > credit. Hopefully that will help with your workflow?
Regards,
Duessa & Thr!ve Product Team. -
Log in without clocking in?
Is it possible to log in without clocking in? There are a few rare occasions where as a manager I'd like to check out upcoming deferred orders or access other manager functions without being on the clock. Thanks!
-Kyle,
Quatro's Pizza3 votesHi!
Since clocking in sets your job type, which tells the POS some key info about how to behave, you must clock in to log on. However, you can set an employee record as “Exempt from payroll” which will not count them as “on the clock” and won’t show them on payroll reports. You may want to create a 2nd log on with this setting for those times you want to log on without clocking in.
Thanks,
Duessa & Thr!ve Product Team. -
Adding Gratuity Suggestions on Server and Driver tickets ASAP...it's an easy fix to help all staff make more money.
Adding Gratuity Suggestions on Server and Driver tickets ASAP...it's an easy fix to help all staff make more money especially delivery drivers. Most restaurants have this gratuity suggestion at the bottom of their tickets. We please need to get this programmed. Thank you very much! G
3 votes -
2 DIFFERENT DEFERRED LEAD TIMES (DELIVERY & PICKUP) -REALLY BASIC STUFF
Right now there is ONLY ONE deferred lead time. SO either you have food cold and its Prints too EARLY for PICKUP or its Print Too late for a delivery! This costs me a lot every week because we cannot use deferred orders because its such a headache. PLEASE FIX.. Add one field to make two deferred lead types instead of JUST ONE. PICKUP orders and DELIVERY orders have VERY DIFFERENT DEFERRED LEAD TIMES- Should have been in there before every deploying deferred- PLEASE VOTE!
3 votes -
Faster online ordering
Hope we can see faster online ordering, buffering and loading sign and little slow at making orders make customer not to order online.
Thanks!3 votesHi,
Thanks for the suggestion! The speed of your online site can vary based on a number of things, such as the size of image files, user connection, browser, etc. However we are always working on performance improvements, we do have a pretty major release coming out in the next few weeks that has some performance enhancements included.Thanks,
Duessa & Thr!ve Product Team. -
Reordering in thrive online
Most of our customers are repead customers and like to order same specials most of the times when they use repead order coupon does not apply to the order please make it possible for coupon to apply at repead order if it is still valid coupon.
Thanks!3 votesHi! Thanks for the suggestion.
I expect this might be a controversial ask — many restaurant owners would want the customer to specifically select the coupon every time they order, unless the coupon is set up to automatically apply to a qualifying order.
Community, what do you think?
Thanks,
Duessa & Thrive Product Team. -
Print a receipt for credit cards if the customer selects no receipt.
If the customer selects no receipt on the touch screen, the system should still have the ability to print a receipt for the restaurant without having to reprint it.
3 votes -
Show Day of Week in report Detail
It would be helpful if the report detail that shows the date(s) the report covers and when it was created also showed the day of the week that corresponds to the date that the report covers. If a report is run for a range of dates this field would need to be excluded but it would be nice to see it as I'm stepping through one day at a time rather than having to look it up separately.
3 votes -
3 votes
This report is in progress and will be added to Thrive Analytics. Contact your account representative if you would like access to the Thrive Analytics reporting system.
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