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372 results found

  1. Third party employee scheduling services integration.

    Offer third party employee scheduling services/ app integration to sync sales, labor data, and wages. For example 7shifts.

    3 votes
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  2. Could you put " \n " after the OVER ALL for the pizza printer tickets please

    This has been a known problem for years and causes much confusion.

    3 votes
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  3. Security Group Option For Paying for and Closing Out Orders

    The ability for any Employee to open the till when "paying" for an order is a huge security vulnerability. Please add a security option to only allow certain security groups to actually make a payment on an order.

    3 votes
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    Hi!
    Thanks for the suggestion. We can definitely look into adding more security settings in the future around closing orders.

    If you are concerned about register security, you may want to consider using the “Assign register” feature, this will prevent anyone from closing an order who is not assigned to the register. https://thrivepos.uservoice.com/knowledgebase/articles/817698-assign-cash-assign-a-register-drawer

    If you don’t want to have to assign people each day, another option would be to give people you want to have access to the register the “Override register assignment” security level, and set each drawer to “require assignment” (set in Config > Station device). This way no one who does not have the “override” level will be able to close a ticket to that drawer.

    IF you need assistance with this, please contact our support department!

    Thanks,
    Duessa & Thrive product team

  4. Clarify What End of Day EMAIL Numbers MEAN- Two Different Numbers and No One Knows!

    When you get your end of day email it shows 2 Different sales number and no one seems to know what it is. The percent gap between these 2 numbers seems to vary quite a bit day to day... Please tell what my real numbers are

    3 votes
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  5. Bring back coupon descriptions!

    Can you please bring back coupon descriptions in Thrive 8.1? This was such a useful feature of Firefly. A long click on a coupon would give all of the details and requirements so the employee would know how to properly apply the coupon, what requirements there were, is it valid with other offers, etc. We currently have a wiki page where we put all of the discount details but it would be so nice to not have to leave Thrive and switch to another program just for something like this.

    3 votes
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    Thanks for the suggestion! We have revamped the error messaging around coupons in 8.1 to be much more specific about what is required to make the coupon work. I’m hoping that will be an improvement over using the description field for this, but look forward to getting your input on how that works for you!

    Thanks,
    Duessa & Thrive product team

  6. 3 votes
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  7. Remove Return Function from being Classified as Driver Banking

    We are setting up another account that allows drivers to dispatch and return themselves without having to login everytime, while also continuing to not allow them to access everyone else's banking. It almost works but they cannot return themselves because for some reason returning is considered accessing their driver bank.

    3 votes
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  8. Report showing houses, hotels, and apartments business

    We need a report to see how many houses, hotels, and apartments we are delivering to, to get statistics on our IOR of marketing mailers and offers we send out to specific locations

    3 votes
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  9. move dropdown box for half and half below sizes

    When trying to order online if you have the dropdown box activated to do 1/2 and 1/2 if makes you select a size first only on the desktop version, on my phone its no prob and works fine?

    3 votes
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    1 comment  ·  Order Taking  ·  Admin →
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  10. Print Format of Employee Shedule -Has too large of a header

    This report needs work. The logo takes up 1/3 of a page and pushes reports to 2 pages when they are not that big of report. Also the font could be bigger. I would help if it didnt repeat the dept in each cell? It makes them twice a big. Thanks

    3 votes
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    0 comments  ·  Employees  ·  Admin →
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  11. DESKTOP NOT LOOGED IN SCREEN

    When you time on on your PC it just tells you your not logged in and you have to reenter the URL to and other steps to login. please just take me to the login screen , TIA

    3 votes
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    0 comments  ·  Employees  ·  Admin →
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  12. Accept food orders through Order with Google. developers.google.com/actions/food-ordering

    Allow grandbury's thrive system to have a direct order online link to google. Instructions for your programers can be found at developers.google.com/actions/food-ordering

    3 votes
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  13. It is your online ordering system it has keywords helps the customer found my items and helps a customer research in Google for items they f

    It is your online ordering system it has keywords helps the customer found my items and helps a customer research in Google for items they found me fast

    3 votes
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  14. take off the option to adjust gift cards when adjusting credit cards

    whats happening is the servers are adjusting the gift card instead of the credit card in return loosing money.

    3 votes
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    0 comments  ·  Configuration  ·  Admin →
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  15. Add a Delete all buttom for confirmed internal email messages

    Add a master delete button for mgrs or owner on the email confirmation list. Its tough deleting confirmed emails one at a time.

    3 votes
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    0 comments  ·  Employees  ·  Admin →
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  16. Calendar Alerts

    If it was busier or slower than normal on a particilar day we should be able to notate certain insights that will alert staff on the same week/month the following year. At least the ability to read notes from past dates wouid be helpful. For example, holidays, draft days, bad weather days etc.It would helpful to have this info handy on the pos as a guide.

    3 votes
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  17. Allow Option to Not Print "No" Inclusions

    Allow the option to not print the "No" inclusions. This way when you have it set to print inclusions and modifiers to the kitchen, it will only print exactly what comes on an item. So if you're making a sub, it will tell you what to put on it without a bunch of lines that say "No" this or that. I'd like to get to a point where employees have less things to remember to make training much easier. I’d like to have the ability to enable this feature in each department separately.

    3 votes
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    0 comments  ·  Printing  ·  Admin →
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  18. Allow non taxable orders to be closed by tender type and not just order type

    Starting January 1, 2021 in Illinois all third party companies (Grub Hub, Door Dash etc.) are responsible for paying the sales tax on orders processed through them. In order to make the orders tax exempt by category we would have to be able to categorize them by tender type not order type. Thank you.

    3 votes
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  19. Allow for 3rd Party (Uber, etc) to be selected at beginning of ordering process

    Instead of having to enter a false clientwith the named field under Uber, allow for a 3rd party option on the customer screen. Then the name of the person can be placed in the name field instead of the messege field.

    3 votes
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    0 comments  ·  Order Taking  ·  Admin →
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  20. Allow for 3rd Party (uber, doordash) accounts to be as an order type.

    As it stands, we currently have to make an uber driver and a doordash driver in order to keep track of all the 3rd party orders. By putting the name of the client in the messege field, looking up these orders makes it difficult to keep up with orders. It would be nice to have these options available as a pick up is available.

    3 votes
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