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372 results found

  1. Undo Server Close

    Ability to undo a server close.

    8 votes
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    1 comment  ·  Table Service / Servers  ·  Admin →
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  2. get rid of the military promise time!!!!!

    Get rid of the military promise times on dispatch screen.

    7 votes
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    0 comments  ·  Delivery / Drivers  ·  Admin →
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  3. Allow for carry-out only or pick-up only specials to be ordered online.

    Allow for "Carry-out" only specials to be ordered online. It appears that now all items you make avaliable online are for both "pick-up and delivery". If I want to do a $5.99 carry out only, the only way customers can order it is in store or over the phone. If I make it avaliable online, they select it for delivery.

    7 votes
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    0 comments  ·  Configuration  ·  Admin →
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi Matt,
    Thanks for the suggestion. The best way to do this would be to create a coupon that marked your item down to $5.99, for carry out only. You could set up a coupon category on the Online site, call it “Carry out specials” and list all these offers — which will start a coupon walk thru to pick the items that are required, but won’t allow users to get the deal if they choose delivery. Please give our support team a call if you need help setting this up!
    Thanks,
    Duessa & Thrive product team.

  4. Assign order number to deferred orders when order is placed

    When we receive multiple deferred orders in one day and they all are assigned a # as the order number, tickets get mixed up. Would like to have an order assigned to the deferred order when it comes in. Do you have any suggestions to manage these deferred orders in the meantime of this being implemented?

    7 votes
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    3 comments  ·  Order Taking  ·  Admin →
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  5. Find a way to have production printers list items in groups to increase efficiency.

    In essense the system would automatically group items found in the same categories together ie. salads burgers sandwhiches dinners instead of in the order in which they were entered. this would allow the cooks to formulate a plan for how to manage big orders. For example our restaurant commonly seats 17 20 or even 25 people all at once. If the server goes around the table taking orders and then enters the items in the order taken then they print in that same order. but you might have 5 burgers 3 salads 5 dinners 4 sandwiches etc.. the cooks then…

    7 votes
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    1 comment  ·  Printing  ·  Admin →
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  6. Gift card payments for online orders

    I suggested this 2-3 years ago and was told it was on the roadmap for 2018, but still not available as far as I can tell. Just wondering where we are with this feature. Thanks.

    7 votes
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    0 comments  ·  Order Taking  ·  Admin →
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    planned  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi!
    Yes, this is still a high priority on our list. We had a few things that ended up taking precedence (watch for some exciting changes coming to TOL this month) but gift card redemptions are one of our “next up” items and definitely slated to be available for the 2020 gift card season.

    Thanks,
    Duessa & Thrive Product team

  7. Print Salesbuilder point balance or customer enrollment status on ticket.

    I would like to send flyers to customers to encourage them to enroll in rewards program and email list. Having point balance on ticket plus having a little icon or text saying that they are a rewards member is nice to have.

    7 votes
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    0 comments  ·  Admin →
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  8. New order screen default in 7.8.4.

    Please allow us the option to toggle this functionality. Original PJ's would like to allow servers to view all tickets and have it default to "ALL" like in previous versions.

    7 votes
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    0 comments  ·  Order Taking  ·  Admin →
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  9. limited infomation to drivers logged on

    when a driver logs on he should not be able to see the deliveries in process or how many deliveries the othe drivers have. them having this access creates problems for me

    7 votes
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    0 comments  ·  Delivery / Drivers  ·  Admin →
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  10. Provide Gate Code Field for Address

    When having delivery orders with an address that requires a gate code for access, it would be nice if there was an actual field the hold this information, then have this same field transfer into the DR!VE app. This would provide delivery drivers all of the necessary for the specified delivery

    7 votes
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    1 comment  ·  Delivery / Drivers  ·  Admin →
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Thanks for the suggestion. Most users will use either the “Comment” or a user defined field for the Gate Code. I can see how it would be useful to make sure this data transfers to the Dr!ve app, that is something we can look into for a future enhancement!

    Regards,
    Duessa & Thr!ve product team

  11. Be able to change menu prices by %

    It would be great if there was the ability to change menu prices by being able to choose a percentage to increase all menu items. For example, increase all menu items by 10% or increase all modifier prices by 5%.

    7 votes
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    0 comments  ·  Configuration  ·  Admin →
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  12. ADD the "Transfer" icon to the bottom of "orders" screen

    The transfer icon at the bottom of the " table" screen needs to be added to the bottom of the "order" screen. Currently there is NO way to transfer a pickup order that was placed "online" as confirmed by your technician Jason. We must be able to transfer orders to the correct server so they can receive the tips. Also, transferring from every individual "server status" screen is time consuming during a rush.

    7 votes
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    0 comments  ·  Configuration  ·  Admin →
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  13. add a waitlist and reservation calendar to table dining

    there is already a floor plan but there is no option to add customers to a waitlist, or to assign them to a table by phone number (so customers can get credit for their rewards points while dining in), and to notify customers by text when the table is ready. Also attach a calendar that we can use to take large party reservations, so we do not double book during busy times.

    7 votes
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    2 comments  ·  Table Service / Servers  ·  Admin →
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi Joe!
    Thanks for the suggestion. Adding waitlist and reservation functionality is definitely something we’ve thought about doing for a long time. We have a portion of our customesr who do table service and would benefit from it. Its definitely on the list for consideration in the future!
    Thanks,
    Duessa
    Thr!ve Product team.

  14. A printable Server Details button would be critically useful in the Server Status screen.

    Server Details are:
    Server Name
    Date
    Net Sales
    Cash Sales
    Credit card Sales
    Credit card tips
    LIST OF TICKETS

    7 votes
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    0 comments  ·  Reports  ·  Admin →
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  15. Selective printing of inclusions

    It would be super nifty if we could tell Thrive which inclusions to print instead of the all or nothing per item that is available now. For example, we have a vegan tex mex pizza that has 8 inclusions. We need all of the inclusions in there so the correct buttons are selected on the menu but there is only one inclusion that the kitchen regularly misses or has questions about. An 8 inclusion printed ticket (especially if there's other items on the ticket) can cause readability issues for a busy make table.

    7 votes
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    0 comments  ·  Printing  ·  Admin →
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  16. Clock out drivers when their shift closes

    When we cash out a driver by closing their shift, it would be nice that they are clocked off automatically as well.

    7 votes
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    0 comments  ·  Admin →
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  17. When a printer is down auto send ticket to another printer

    When an assigned printer for a certain station is down make the pos send a ticket to a different station with a comment on top of the ticket that reads "station printer down" and tickets get automatically redirected to a different station

    7 votes
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    0 comments  ·  Printing  ·  Admin →
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  18. Auto Discounts to Customers

    Would like to be able to apply auto discounts to customers.

    6 votes
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  19. subtotals on delivery

    currently on a delivery receipt when the titcket has subtotals with names the names dont print on the customer receipt. Can we get the names to print with the subtotals.

    6 votes
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    0 comments  ·  Printing  ·  Admin →
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  20. Address on orders screen

    on the orders screen it would be nice to be able to push the customer info tab to toggle between customer name and address.

    6 votes
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