Mobile App requires customer to enter log in info every time it is closed on phone.
The whole reason a customer downloads a restaurant's mobile app is so they can order quickly. Any time the app is closed, you have to re-enter all log in info. Totally defeats the purpose. They can order from a website and do the same thing. Look up any food ordering app. They all keep you logged in because it's convenient. This is a major flaw!
5
votes
Mondo
shared this idea
HI!
Thanks for the suggestion. We do have some improvements slated for session management which will address this issue, hopefully later this year.
Thanks,
Duessa & Thrive POS team.
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Mondo
commented
Still wondering if this can happen...
Please take a look at Chipotle’s ordering app it’s one of the smoothest I’ve used. Super easy to re-order previous orders and always keeps you logged in unless you purposely log out.