Mobile App requires customer to enter log in info every time it is closed on phone.
The whole reason a customer downloads a restaurant's mobile app is so they can order quickly. Any time the app is closed, you have to re-enter all log in info. Totally defeats the purpose. They can order from a website and do the same thing. Look up any food ordering app. They all keep you logged in because it's convenient. This is a major flaw!
Mondo
shared this idea
HI!
Thanks for the suggestion. We do have some improvements slated for session management which will address this issue, hopefully later this year.
Thanks,
Duessa & Thrive POS team.
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Navjot
commented
Is this done yet? I have contacted you guys multiple times regarding this. I am also willing to pay to get this done asap. Please look into this. This is a huge flaw in online ordering system and mobile app. Also, customers should be able to pay with Apple pay or google pay.
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Mondo
commented
Still wondering if this can happen...
Please take a look at Chipotle’s ordering app it’s one of the smoothest I’ve used. Super easy to re-order previous orders and always keeps you logged in unless you purposely log out.