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  1. Promise Times on Order Screen

    We were hoping we could add a promise time line on the order screen. We do a lot of timed orders for pick ups and there is currently no way to tell timed pick ups from normal pick ups. On the dispatch screen you can just look at the delivery promise time to tell the timed deliveries from the normal ones. We wanted to have the same feature on the order screen. Thanks

    12 votes
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    2 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  2. Labor Payroll Details Integration to QuickBooks

    PROBLEM: Rekey all payroll information to Quickbooks desktop and on-line. SOLUTION: (1) Create integration with Quickbooks.(2) Enhance Labor Payroll Details report for user to validate payroll detail data before sending to Quickbooks. (3) Create Button to initiate integration for Quickbooks (4) Provide confirmation of successful integration and error message handling BENEFIT: Eliminate time to rekey payroll information (2) eliminate keystroke errors updating Quick Books

    11 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Be able to add a minimum amount the online order has to be for each delivery zone

    We have 5 zones for delivery, The higher the zone the more the customer needs to order for us to deliver there, because they live further away. Letsget enabled me to set minimums, but, support just told me Thr!veonline wouldn't allow minimums

    11 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Delivery report

    It would be nice to have a mapped out report of delivery areas to see where our deliveries are going. This will help maybe eliminate an area that is not getting much action, or we can advertise stronger in those areas. Maybe have pin heads with counts per block, or zones even???

    10 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  5. Get rid of the unnecessary sounds on the driver app.

    It is a huge distraction to my drivers that while your app is open it makes a ton of noise... clicking, whistling, and beeping. they all have been closing the app to get rid of the noise while they drive and then having to restart the app when they get where they are going. there should at least be an option to turn the sound off. it interrupts our navigation and music every couple seconds if we dont shut the app down.

    10 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Deferred order payment options

    I've had multiple customers come to my shop wanting to place an order for a later time and want to pay cash for that order right then. When i tried to do this it only gave me the option to take a credit card for that order. We need the ability to take different payment methods for those.

    10 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  7. Show Deferred Orders with Their Promise Time on the Dispatch Screen

    Deferred orders always complicate route making, especially when drivers have to route themselves. They have no way of knowing an order is deferred until they assign it to themselves and see it on the ticket. Please add someway to show a delivery order is deferred and what it's promise time is.

    9 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  8. voided countdown items

    there should be a way to make the countdown items go back on the count when you void an order... a popup asking if it should or not. my count is getting effected by this if i dont remember to manually enter it back in later when not busy

    9 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  9. Different lead time depending on order type.

    We obviously need more lead time for a delivery order than a pickup order. We're forced to set our lead time for deliveries, so what happens quite often when it's busy is the deferred pickup orders get made way too early.

    9 votes
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    2 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  10. Digital Punch Card/E Gifts

    During our lunch time many people come from a nearby industrial park where many workers have only a half hour to eat lunch. We provide a large slice selection for this reason and we are mostly grab and go during lunch. We would love to have some type of digital punch card available as a reward that can get punched for every slice you buy. So when you buy a certain amount of slices you will receive a free slice. This can be configured for any item on your menu for as many places offer punch cards for whole pizza…

    9 votes
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    1 comment  ·  Customers / Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  11. Change promise times automatically based on number of open orders in the system

    It would be great if promise times could adjust automatically based on the settings and number of open orders currently in the system. For example if the dining room is relatively slow it would remain the default for walk in but if you received an influx of delivery orders all at once it would adjust the time up so people online would get a more accurate promise time without having to change it manually.

    9 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  12. NOT RESET DATE WHEN LOOKING UP ORDER

    Its frustrating that when you go do look a orders on any other day than today it always makes you reselect the date and will not retain that day,. There should be a way to go back instead of a complete refresh when you are drilling down on a particular list of orders. Instead each time you have to do a complete new search and date entry

    9 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  13. Employee requirement expirations should alert the employee as well as management.

    It is currently possibly to set up the employee requirements and an alert for management on the management home screen, but it would be great if as of the 10 day warning an alert could be sent to the employee. For example, if the employee has expired requirements, a message pops up when they try to log in saying they can't clock in because of expired requirements. The same kind of message should pop up saying "your requirement will expire in x days," while they clock in.

    9 votes
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  14. Round up to the minimum delivery amount

    Have the system round up to the minimum delivery amount, even if the customers does not want to add anything else. for example the customer wants just a small pizza that costs $7.99, the minimum delivery amount is $10. let the system add the difference if the customer doesn't wish to add anything else. and yes, there are a lot of tthose kinda customers out there

    9 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  15. Mobile credit card processing integration

    On the drivers app it would be great to use mobile credit card peoccessi g integrated in to the system.

    9 votes
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    4 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add an option for a donated gift card.

    I have heard this request from Famulari's and Tarantino's now. They are not happy with having to do a separate paid out for a gift card when donated for marketing purposes and would like an option for reconciling the donated gift card to show along with daily summary.

    9 votes
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    0 comments  ·  Customers / Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  17. Undo Server Close

    Ability to undo a server close.

    8 votes
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    1 comment  ·  Table Service / Servers  ·  Flag idea as inappropriate…  ·  Admin →
  18. Different Delivery Minimums by Zone

    For zones that are far away or difficult to get to, I have a higher charge, but I would also like to have a higher delivery minimum for those zones to avoid 1 pizza deliveries that are far away

    8 votes
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    1 comment  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  19. Email receipt

    Can you add the ability to email a receipt to an address other than the one on the customer record? Would be nice to be able to click Email Receipt and it prompt to "Email to Customer or Other Email "? We often need to email receipts to other managers or someone other than the default email on the customer record. Thanks!!

    8 votes
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    1 comment  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  20. Customer lookup by address

    It gives you the ability to lookup a customer by every means except address.

    8 votes
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    1 comment  ·  Customers / Marketing  ·  Flag idea as inappropriate…  ·  Admin →
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