Skip to content

General

← Thrive POS Customer Learning Center 8.0

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

372 results found

  1. PLEASE for the love of god ... when you do a credit card batch REVIEW Please put how many credit cards you should have

    JUST A SIMPLE NUMBER THAT TELLS YOU HOW MANY CC U SHOULD HAVE FOR THAT BATCH

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Order Number appear upon submitting order

    We would like the order number to appear after submitting the order. Currently we have to log back in and look for the order number on the order page

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Show weekly labor goal as opposed to daily labor goal

    While the system shows daily labor goals i would like to see a weekly labor goal and a day by day limit or surplus on labor as to meet the goals for the week.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Dispatch Screen show Order Status (KPS)

    For those using a KPS, it would be a nice feature to know if an order is ready or not.

    Let the restaurant set the time after bumped for the order to be ready since everybody has different cook times. For example, if your cook time is 10 min, then in the system it will say it's ready 10 min after the order has been bumped.

    On the order screen, have some sort of notation that an order is ready.

    On the dispatch screen, maybe have the orders that aren't ready yet greyed out or a different color, or even…

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Delivery / Drivers  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Drink consolidation button

    Having a drink merge button that will merge all same drinks together so the bill is not so long or when updating qty of "another bottle of" the same only the new item prints at the bar not the updated qty.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Table Service / Servers  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Be able to add a service fee to online ordering

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Have the suggestions for Thr!ve online orders ALSO pop up when using Thr!ve at the store

    The suggestions for Thr!ve Online should also work for Thr!ve iin the store.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Order Taking  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Digital Menu Boards

    Digital menu boards that are connected to the POS so all prices and pictures will always be up to date.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    HI!
    Thanks for the suggestion. This is definitely a product integration we’d like to do at some point. We’re in the process of revamping our menu management tools this year and that will result in some new API tools that will make integration much easier in the future.

    Regards,
    Duessa & the Thr!ve product team

  9. Change the last name and first name order from the caller id box.

    Right now, last name goes into the first name box, and first name goes into the last name. Tech support told me because I run thrive, they can't change this. Can you change this?

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Customers / Marketing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. The delivery notes and cross streets do NOT show up on the delivery tag

    The notes to find an address (ie: back house, just past the 2 palm trees, always use the side door) and the cross streets do NOT show up on the delivery tag.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Order Taking  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi! Thanks for your suggestion. I’ve put a request in to our support department to review what field you are using for this information and to make sure it is configured properly to print on the ticket. There may be an option to take care of this for you!
    Regards,
    Duessa & the Thr!ve Product Team.

  11. I would like to be able to customize my end of day emails. Things that would be nice to include would be Special Pricing report, Labor, etc

    I would like to run Special Pricing Detail and Labor reports and include them in my end of day emails.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    planned  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi Bobbi,
    Thank you for your suggestion! We are working on a major revamp to our reporting & alerts this year, and we will definitely plan to add more options for automatic report emailing.
    Thanks
    Duessa & Thr!ve product team

  12. A printable Server Details button would be critically useful in the Server Status screen.

    Server Details are:
    Server Name
    Date
    Net Sales
    Cash Sales
    Credit card Sales
    Credit card tips
    LIST OF TICKETS

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. LODGING/HOTELS

    HAVE THE LODGING/HOTEL AUTO POPULATE THE DATA FIELDS IN THE SAME WAY THE BUSINESSES AUTO POPULATE ADRESSES WHEN YOU ENTER THE NAME OF THE BUSINESS.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Order Taking  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Allow searching of specific items in orders

    I would like to be able to search for a specific item when recalling or looking for orders.
    i.e.: Employee loses ticket for a lg cheese pizza, i should be able to go to the system and search that item to find which tickets have that item on them and then reprint.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Configuration  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. KPS to order tickets by promise time/display address on deliveries

    The KPS should automatically order the tickets by the promise time. Deferred orders go to the front which usually is too early. Most of us set deferred orders to activate earlier than we usually need to in case it's a large order and we need the extra time.

    Displaying the address for deliveries on the KPS would be helpful also. Sometimes when orders are close to eachother, it makes sense for us to make those orders together so the driver doesn't have to wait as long. It's a hassle to look up what ticket number it is.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Printing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. Would like to see expanded trend report.

    Specifically online ordering percentage and "productivity"

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. BRING BACK UNDO-SEATTLE BUTTON FOR DRIVER END OF DAY

    MAKES IT SO TENDERS CAN BE CHANGED IF CUSTUMER SAYS THEY'RE PAYING CASH AND END UP PAYING WITH CHECK. OTHERWISE WE'RE COUNTING A CHECK AS CASH AND VISA VERSA.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Delivery / Drivers  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi,
    Thanks for the suggestion. With a goal of simplifying user training , we’re trying to keep a consistent way of doing all tendering (instead of having 2 different ways to tender an order) so we have directed the workflow to the normal tender screen. With that said, we’ve gotten feedback that it needs to be easier to initiate a tender change from the driver details screen. So, in our upcoming version 8 release, we’ve added a link from this screen to let you undo the settle and load the ticket to retender. This will be out for beta within a few weeks, I hope it will help improve your workflow.

    In the meantime, you can go to the order screen, click on the order’s total to bring up the Full Review, and undo settle from there.

    Thanks! Duessa & the Thr!ve product team

  18. Delivery report

    It would be nice to have a mapped out report of delivery areas to see where our deliveries are going. This will help maybe eliminate an area that is not getting much action, or we can advertise stronger in those areas. Maybe have pin heads with counts per block, or zones even???

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Delivery / Drivers  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. add to the Gift Card report an item count for how many gift cards are sold in a time period

    We need the Gift Certificate Sales report to show number of cards sold and total dollar value of cards sold.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    planned  ·  0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. KPS to print at multiple locations when bumped

    I need the KPS to print at 2 locations when bumped. As of now, it only has the option to print at 1.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    4 comments  ·  Printing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi!
    Thanks for the suggestion. Probably can’t get it done in time for our next udpate, but we definitely can put this on the wish list for when we get to work on a KPS overhaul, which likely will be in 2018 some time.
    Thanks,
    Duessa & the Thr!ve Product team

1 2 … 12 14 16 17 18 19
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base

(thinking…)