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  1. 5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 14 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  3. DOUBLE CHECK DELIVERY MILE RADIUS

    MAKE SURE WITHIN 3 MILES

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. 20 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Configure the "Delivery Fee' title on the printed receipt

    Allow custom text instead of "Delivery Fee"

    0 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  6. ANY EMPLOYEE CAN CHANGE THEIR BOSSES FINGER PRINT TO THEIR'S!

    Fix the MAJOR Bug that allows a lesser security level employee (non MANAGEMENT) to change their managers finger print the theirs! All the boss knows is their finger print is not working... Really bad!

    4 votes
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    1 comment  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  7. Real time driver tracking for customer....

    When a customer orders online, they should receive a link via email to track the driver, much like Uber. It would be even better if it were built in as part of the mobile app, but I believe a link would be sufficient. Not sure if the current setup has these capabilities, but I've seen companies out there that might be able to integrate with Thrive such as 86 Borders. This is the future of delivery and it will be standard very soon.

    17 votes
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    1 comment  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →

    Hi! Thanks for the suggestion. This is something we have definitely thought about many times, however concerns about privacy and security of drivers have got us questioning the right balance of information to give customers for tracking. We are planning to add a mobile notification at dispatch for starters. Good to know that someone is interested in this!
    Regards,
    Duessa & the Thr!ve Product Team.

  8. need to be able to process refunds from POS

    It is rediculous that we cannot issue a refund from the POS system!!!

    34 votes
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    2 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  9. Adding Gratuity Suggestions on Server and Driver tickets ASAP...it's an easy fix to help all staff make more money.

    Adding Gratuity Suggestions on Server and Driver tickets ASAP...it's an easy fix to help all staff make more money especially delivery drivers. Most restaurants have this gratuity suggestion at the bottom of their tickets. We please need to get this programmed. Thank you very much! G

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Option for coupon time restriction to apply to Order Placed Time or Payment Time

    I have a need to program a coupon that applys based on what time the customer pays, not when the order is placed. From what i see the time rescriction only looks at when the order is placed. An option on a per coupon basis to choose one or the other would be great. The place i work has a special where the price of a large pizza starts at $6 and goes up $1 every hour. Right now i have to create a coupon for every hour with no time restriction and turn them on and off in sequence…

    5 votes
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  11. Provide Gate Code Field for Address

    When having delivery orders with an address that requires a gate code for access, it would be nice if there was an actual field the hold this information, then have this same field transfer into the DR!VE app. This would provide delivery drivers all of the necessary for the specified delivery

    7 votes
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    1 comment  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the suggestion. Most users will use either the “Comment” or a user defined field for the Gate Code. I can see how it would be useful to make sure this data transfers to the Dr!ve app, that is something we can look into for a future enhancement!

    Regards,
    Duessa & Thr!ve product team

  12. please allow more deliveries on driver dispatch screen

    can you please allow more deliveries on dispatch screen?

    2 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  13. Thrive connection to salesbuilder

    a connection between Thrive and Salesbuilder by clicking on a button from Thrive would be nice!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow for there to be a negative cash balance in a driver's account.

    It only allows you to make a cash drop for the total amount of cash orders on a drivers account plus bank. It doesn't take into account cash tips they may receive. Because of this, instead of simply being able to make a drop quickly, it forces us to go back and add a tip to one of the cash orders so that the system recognizes there is enough cash to make a drop. A completely unneccessary step.

    4 votes
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    0 comments  ·  Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
  15. Search for who closed a ticket

    It would be very helpful to have the availablity to search for who closed a ticket, not just opened it. (In terms of pick-up orders specifically). For both reports, and in the orders section when choosing a specific server

    4 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow for new order notification. A sound that can be played when an online order comes in.

    During the day when we are doing prep we need a sound to be played when an online order comes in so we know it has appeared. Currently, this can be done with an email notifier, but it seems simple to add this as an option to the software directly. Speakers required of course.

    2 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  17. Selective printing of inclusions

    It would be super nifty if we could tell Thrive which inclusions to print instead of the all or nothing per item that is available now. For example, we have a vegan tex mex pizza that has 8 inclusions. We need all of the inclusions in there so the correct buttons are selected on the menu but there is only one inclusion that the kitchen regularly misses or has questions about. An 8 inclusion printed ticket (especially if there's other items on the ticket) can cause readability issues for a busy make table.

    7 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Countdown Dough

    My dough takes 24 hours to make, therefore I have a limited amount on hand each day, some days customers will run me out of one type and size. I need a count down for each type of dough and size of dough ball that can be modified daily based upon what the production crew made the day before

    2 votes
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →

    Hi! Thanks for the suggestion. We’ve actually completed development on this feature for an upcoming release which will be in beta later in Q1 of 2019. We will update this issue when it is available. Hopefully this will be of help to you!

    Regards,
    Duessa & Thr!ve Product Team.

  19. I would like to see 3rd party scheduling integration with a company like Jolt or When I work.

    These companies do much more with scheduling than just simply allowing us to make a schedule like allowing time off requests, shift swapping, work chat, etc. The thing I hate doing is after I create the schedule, I have to copy it over into Thrive so that all the time clock features work. It would save me time every week if it could automatically copy over.

    17 votes
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →

    Update on this, we have partnered with 7 Shifts for scheduling. We will be working on the integration in the fall of 2020. If you are interested in getting started with 7 Shifts sooner than that feel free to reach out to us & we can put you in contact with them.

  20. Log in without clocking in?

    Is it possible to log in without clocking in? There are a few rare occasions where as a manager I'd like to check out upcoming deferred orders or access other manager functions without being on the clock. Thanks!

    -Kyle,
    Quatro's Pizza

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    Since clocking in sets your job type, which tells the POS some key info about how to behave, you must clock in to log on. However, you can set an employee record as “Exempt from payroll” which will not count them as “on the clock” and won’t show them on payroll reports. You may want to create a 2nd log on with this setting for those times you want to log on without clocking in.
    Thanks,
    Duessa & Thr!ve Product Team.

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