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  1. Add ordering by seat

    We are currently using Firefly (we have for over 10 years) and are happy with the ability to order by seat number. In fact, we rely very heavily on it because we work in a team environment where a server can ring in food or drinks and another server can run those to their table. By having seat numbers we are able to provide better service to our guests by knowing exactly where an item goes, rather than “auctioning” it off at the table. It also helps us keep better organized.

    We want to upgrade to Thrive, and this is…

    4 votes
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    0 comments  ·  Table Service / Servers  ·  Flag idea as inappropriate…  ·  Admin →
  2. Printing on online receipt to customer

    1 4 Pc Chicken Dinner - Ckn Selection
    Well Done
    Required Items: 4 Pc Pressure Fried, 2 Breasts, No Thighs Wanted, 1 Leg - Default, 1 Wing - DefaultSub JoJos - (8) CSS B, JoJos - 6-8 $12.99 $12.99

    1 1 Lb Bone In Wings Premium
    Well Done
    Required Items: Split Premium, Split MildRanch, Ranch

    In the above example, this is what the customer is seeing on their email receipt. I noticed that on the online, when a requirement is selected or when an additional item is selected from the list supplied, that when it goes from 1 requirement to…

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Mobile App requires customer to enter log in info every time it is closed on phone.

    The whole reason a customer downloads a restaurant's mobile app is so they can order quickly. Any time the app is closed, you have to re-enter all log in info. Totally defeats the purpose. They can order from a website and do the same thing. Look up any food ordering app. They all keep you logged in because it's convenient. This is a major flaw!

    5 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. If I had to pick one modification that I would like to see on thrive, that would be to have the thrive online charge a certain percentage

    If I had to pick one modification that I would like to see on thrive, that would be to have the thrive online charge a certain percentage when the order is paid for with a credit card. I would make a value at the locatlion level, from 0.00 to 99.99 that would automatically charge the ticket. 0.00 would be used by your customers that do not wish to have a Credit card Service Charge, where I myself might want 3.25% of the bill. And although we would be starting at 3%, having the .xx gives us a little more flexibility…

    1 vote
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  5. Lodging order recall by guest phone number

    I would like to be able to recall an order for a customer at a hotel by the guest phone number, rather than just the hotel phone number.

    1 vote
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    0 comments  ·  Customers / Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Credit card batch report

    Instead of going into each credit card batch report and see the total it will be so helpful if the total settle amount pops on the side of each date. That will save so much labor trying to match the batch total to the deposit we get in the bank

    4 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  7. Production tickets with the time the ticket is fired and not the time the ticket is originally opened.

    It would be nice to the correct time of when a ticket was fired on a ticket instead of the current method of displaying when the ticket was originally opened. host of the time guests get drinks and have appetizers before deciding on main courses. In this circumstance when an entree is later fired the printed time on the ticket is appears to be vastly longer than it actually has been. Thank you.

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Back Button

    When you are looking up orders from a previous day. You need a back button to take you back to that day.

    13 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  9. Third party employee scheduling services integration.

    Offer third party employee scheduling services/ app integration to sync sales, labor data, and wages. For example 7shifts.

    3 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  10. Delivery zones

    I would like to block my employees from being to change the delivery zones!!

    1 vote
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  11. Is there a way to set a requirement for a miminum count?

    Is there a way to set a requirement for a miminum count? I have a requirement that the cust must pick 2 choices, butttt, because they might want to pick 4 choices, I have that requirement set at 0. If I made it 2, then they could only pick 2.

    1 vote
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    0 comments  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  12. Change "Email Employees" to "Message/ Email Employees"

    Under the cog wheel is says email no message employees. better to say message . even the confirming messages say messages not email. tks

    2 votes
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    0 comments  ·  Employees  ·  Flag idea as inappropriate…  ·  Admin →
  13. It would be nice to have a (Red Book). For quick viewing now that we have had our system over a year. call my I can explain 423-972-2184

    Red Book compairs sales to prevous year by the hour. Also each day we can enter things like weather, parties, employee issues, local events and other things that might have effected sales that day. You could also have a colom for forcasted sales by the hour to compair to.

    1 vote
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    HI! Thanks for the suggestion.
    We do have a similar feature in our “Forecasting” option. This would allow you to set today’s forecast based on last year’s sales +or – a %, or on an average of the last 6 weeks, etc. It also allows you to enter a note and disregard a particular day from the forecast if unusual events have impacted it. Here is an article about it: https://thrivepos.uservoice.com/knowledgebase/articles/938424-managing-sales-forecast-and-labor-budget

    This translates into forecasted sales by hour on the daily schedule screen https://thrivepos.uservoice.com/knowledgebase/articles/938562-create-labor-schedule-daily

    We’ll be working on some improved forecasting reports in the future as we continue to develop Thrive Analytics.

    Thanks,
    Duessa & Thrive Product Team.

  14. "Clear Current Ticket?" Misleading- when exiting order screen

    When in a pending order when you exit it asks "Clear Current Ticket?" when you do it doesn't really clear the ticket UNLESS your entering an order. Please change this to "Exit Current Ticket?" or something like that.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. TRUE DAY AND NIGHT SALES

    CAN THEIR BE A WAY TO SEE WHAT THE TRUE SALES ARE BETWEEN DAY AND NIGHT,WE TAKE ORDERS IN THE DAY TIME FOR EVENING AND THESE SALES SHOW FOR LUNCH MAYBE REGISTER THEM TO PART OF DAY THEY ARE FOR WHEN CLOSED OUT?

    1 vote
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  17. Online Ordering: Turn on / off from the POS

    A feature to turn the online ordering system off and on from the point of sale system would be convenient.

    38 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Good news, we are working on a major new release which combines all the configuration options – for the POS & Online ordering, into one application which will be accessible from the POS stations as well as from any web browser. Stay tuned for our version 8.1 release coming soon.

  18. 1 vote
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  19. 3 votes
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  20. Like to be able to change the payment type font size on tickets

    Hard for drivers to see payment type sometimes ie visa,amex,slice,doordash

    1 vote
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