Rod Barnett

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  1. 3 votes
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    Rod Barnett shared this idea  · 
  2. 3 votes
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  3. 13 votes
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    0 comments  ·  General » Order Taking  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 3 votes
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  5. 6 votes
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  6. 2 votes
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  7. 1 vote
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  8. 3 votes
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    1 comment  ·  General » Order Taking  ·  Flag idea as inappropriate…  ·  Admin →

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    Rod Barnett commented  · 

    just lost another 2 orders refunded because grubhub, Doordash and all of them have deferred orders that work does this and you dont...

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  9. 7 votes
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    0 comments  ·  General » Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →

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  10. 6 votes
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    0 comments  ·  General » Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →

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  11. 9 votes
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    2 comments  ·  General » Order Taking  ·  Flag idea as inappropriate…  ·  Admin →

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    Rod Barnett commented  · 

    I'm really shocked that such a core feature was implemented without two critical variables being able to be entered ( Pickup Lead Time or Delivery Lead Time). This has costed me 85$ this week and is now causing a big problem with Grubhub customers ordering deferred! I cant turn it on because either they get cold food (lead time is set long enough for delivery) or they get a late delivery because I want the pickup to still be hot... THIS MAKES YOUR CO LOOK VERY INCOMPETENT. FIX THIS BASIC FEATURE!

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  12. 4 votes
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    1 comment  ·  General » Configuration  ·  Flag idea as inappropriate…  ·  Admin →

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    Rod Barnett commented  · 

    to clarify its the manager's fingerprint that gets changed and they never know it...

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  13. 2 votes
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  14. 3 votes
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  15. 4 votes
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  16. 1 vote
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    0 comments  ·  General » Customers / Marketing  ·  Flag idea as inappropriate…  ·  Admin →

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  17. 1 vote
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  18. 3 votes
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    1 comment  ·  General » Printing  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Rod,
    Thanks for the suggestion. I would suggst that you use the Printer Ticket configuration options to modify how item messages are formatted – you could use red, bold, indent or another font size to better distinguish them from the modifiers that a customer pays for. To learn more about formatting your tickets, check out this article. https://thrivepos.uservoice.com/knowledgebase/articles/408231-printer-ticket-configuration

    Thanks,
    Thr!ve Product Team

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  19. 2 votes
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    1 comment  ·  General » Customers / Marketing  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi T-Jay! Thanks for the suggestion. Although we don’t have this option today, you can add user-defined fields to customer profiles AND to deferred (future) orders, so that may help gather some data in the short term. We’ll definitely consider this for possible future development.

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    Rod Barnett commented  · 

    This is really a basic need guys. guessing which media is working is no way run a business. Not a lot of code..

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  20. 4 votes
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    1 comment  ·  General » Coupons  ·  Flag idea as inappropriate…  ·  Admin →

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