63 results found
Allow importing of delivery maps from google maps. Google maps is much easier to use than the delivery area set up currently in place.
There should be a way to import a KML file from google maps directly into Thrive.7 votes
Tip review by register
It would be nice to have a close out for the cashier/register similar to a server and driver. It would help us keep tract of credit slips and making sure tips are adjusted.1 vote
This sounds like a feature we recently completed. Could you take a look at this article and see if it is what you are looking for? https://thrivepos.uservoice.com/knowledgebase/articles/1857898-pay-tips
This is available in Version 8, which is currently in beta and will be in limited release by the end of the month. Thanks!
Duessa & Thr!ve Product Team
When order is deffered, please put deffered time on bottom of order instead of top.
Most Kitchens put slips into receipt holder. When it goes in it hides the deffered time. Please put near bottom, above the total or customer information1 vote
Hi! Your tickets are customizable and you can easily add the deferred time to the bottom of the ticket. See this article for more information on how to customize the fields on your tickets! https://thrivepos.uservoice.com/knowledgebase/articles/408231-printer-ticket-configuration If you need assistance learning how to customize your tickets, please give our support department a call! 800-750-3947
Duessa & Thr!ve product team
SALARIED DO NOT SHOW ON CLOCKED IN or auto clock out
It always shows SALARIED people that didn't clock out on the manager home screen. they aren't paid that way so it would be nice if they were cluttering up the auto clocked out records function. Seems to quick fix. Now you have to sort through all SALARIED people to see who really forgot to clock out.1 vote
Hi! Thanks for the suggestion. We actually have a separate setting called “Exempt from payroll” which you can check on the employee pay screen, this will keep the employee off the payroll reports, auto clock out reports, etc.
Duessa & Thr!ve Product team.
Be able to transer tickets between servers
If someone rings up an order for a server, there needs to be an option to transfer the ticket to the server without having to void out the whole ticket1 vote
Thanks for your suggestion. We have the ability to transfer tickets – - here is an article about it!
If you are still having problems with this please contact our tech support team and they can help you out with whatever permissions may be preventing this.
Duessa & Thr!ve Product Team
Item Countdown and Out of Stock Items
We use the countdown feature for all of our desserts (which is awesome!) because when countdown reaches 0 the item can't be ordered. Can this be tied into the Out of Stock feature so countodown items at 0 will unavailable for online ordering? We keep having desserts being ordered online that we are out of instore.4 votes
This feature was released in Version 8.0
drivers phone number
it would be really helpful if driver had their phone number attach to the their name on the screen..sometimes you need the call them for something they forget to take it with or for something else..for that person in the charge have to go employee record to see what it is..wasting time...12 votes
An update to this suggestion, we have implemented the driver phone # on the driver status screen in Thr!ve in Version 8.0, which is currently in beta. This version will be in limited release in early January.
I would like to control schedule verification by security level
This morning, I had to call support so I could clock in. We enabled schedule verification so our employees stop clocking in early. However, because our managers are salary, we don't schedule them. We need a security setting to allow override of the schedule, so managers can clock on in the morning without being scheduled.3 votes
Thak you for your suggestion. There is a security settings in the Manager section called “Override schedule restrictions”. If your managers have this security level checked they should be able to enter their own code to authorize their clock in. I can see how it would be convenient to bypass this step for any employee who has the authorization, but it should not prevent them from clocking in with that code.
Duessa & Thr!ve Product team
Add a Split button to Settle screen
Can you add a Split button back to the Settle screen. Was helpful for the servers in Firefly to be able to split the tender without having to use a calculator when a table is splitting between 2 or more credit cards evenly. Thanks!4 votes
A dedicated screen with a map and all delivery orders pin pointed
I would like to be able to use a large flat screen with a map of our delivery area and the deliveries ready to go out pin pointed. Maybe have green ones for on time orders, red ones for deliveries running late. That way you can see at a glance what deliveries need to go out and where without having to push any buttons.0 votes
We now have the option to set up a screen to display the “In Process” delivery map, it will automatically refresh every 30 minutes.
Duessa & Thrive Product team
Multiple order type Average ticket
Make it so we can run a report that gives us: Average ticket $ in each of the following:
Not possible to do this without going through each ticket currently3 votes
Our Thrive Analytics reporting suite is now available and has the ability to report on this information. Please contact support to get set up with an account!
What is FORCAST in manager sales graph?
There is no reference to what this is. It could be last years sales for same perioed? Please post answer somewhere or make mouse over on that screen. tks1 vote
The forecast can be controlled using the “Set Forecast” link at the bottom of the Weekly Sales and Forecast graph. You can choose to forecast based on last year’s same day, or X weeks same day sales.
Duessa & the Thr!ve Product Team
Option to view labor as sales per labor hour
We recently started setting our labor projections by using sales per labor hour rather than percents. (ex. Say you have $1000 in sales and 34 hours in labor. You would be at $29.41 per hour) It would be nice to have that on reports and be able to glance where we're at quickly rather than calculate it ourselves.0 votes
We do have a measure called Labor Productivity which I think covers what you are trying to go for. You can turn this on in Configuration > Employee > Timeclock payroll and check Labor Productivity. THen you will see this # on your labor reports.
Duessa & Thr!ve Product Team
TEMPORARY LONGER DEL TIME- AUTO RETURN TO DEFAULT
I should be able to kick up the delivery or pickup times and set a time that they will return to default times. Now you would have to set a timer or forget as most often happens.1 vote
Hi! Thank you for the suggestion. The promise times for each order time are automatically set back to their default at the start of each daypart. You can control how you define these dayparts.
Duessa & the Thr!ve Product team.
Income summary report needs a breakdown of order type by hour
The number of deliveries each hour is important for forcasting how many drivers we need to schedule.0 votes
Hi! Thanks for the suggestion. You can get this breakdown on the Order Type by Interval report.
Duessa & Thr!ve Product Team.
Dispatch Wait time needs a 0 when under 10 minutes
Not a huge deal, just seems like it would be an easy fix. When a delivery is, say 5 minutes old for example, the wait time will read 0:5 rather than 0:05.1 vote
Thanks! We’ve actually just fixed this in our upcoming 8.0 release which is going into beta shortly.
Duessa & the Thr!ve Product Team.
1 vote0 comments · Coupons · Admin →
THis is absolutely an option in coupon set up. In the area where you select the size, there is =, >, < and “Other”. Cick the other box and click the details button to get to a screen where you can specify which sizes / styles are valid. For more on setting up coupons, please visit our help page here:
If you scroll down about half way you’ll see the instructions for this.
Thr!ve Product Team.
allow the server to hit pay later when he recalls an online order, when this happens now it will auto void the credit card
When we recall the online tickets they will automatically void when the pay later button is hit whether accidentally or intentionally14 votes
Would like to see a repeat buttom in Thrive to faster reorder the same drink etc..
Would like to see a repeat buttom to faster reorder the same drink etc.. after the item(s) has been saved in the system. Used to have it in an older version in FireFly.3 votes
When will the count down button work again?
Hello, When will the count down on items be up and running again?0 votes
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