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  1. The delivery notes and cross streets do NOT show up on the delivery tag

    The notes to find an address (ie: back house, just past the 2 palm trees, always use the side door) and the cross streets do NOT show up on the delivery tag.

    3 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →

    Hi! Thanks for your suggestion. I’ve put a request in to our support department to review what field you are using for this information and to make sure it is configured properly to print on the ticket. There may be an option to take care of this for you!
    Regards,
    Duessa & the Thr!ve Product Team.

  2. LODGING/HOTELS

    HAVE THE LODGING/HOTEL AUTO POPULATE THE DATA FIELDS IN THE SAME WAY THE BUSINESSES AUTO POPULATE ADRESSES WHEN YOU ENTER THE NAME OF THE BUSINESS.

    3 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  3. Relabeling of the Order Types

    When going to finish out at order there are standard type to choose from.
    I would like the be able to create new order types or change the existing ones.
    We currently use a third party online ordering system, so when an order comes in from them I would like to be able to click on that type of an order when placing the order in the POS system. That way we would be able to track which orders come in from our third party site, rather than physically printing out each ticket.

    4 votes
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    1 comment  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Jeff,
    Thank for the suggestion. We do have plans to allow you to change the order type names in the future. However, I’m not sure this will be the best way to track orders from 3rd party systems, as each order type behaves in a special way. For example, deliveries appear on the dispatch screen – and you would want that to happen regardless of what online system it came from. Many sites use a custom tender type to finish orders from various 3rd parties, as we way to track how much each site owes. Maybe that would help?

    Thanks,
    Duessa & the Thr!ve Product Team.

  4. Order Kiosk

    An order kiosk would be a great addition to our system. Something that could run on a tablet with a card swiper attached so the customer could make payment also.

    1 vote
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    1 comment  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  5. being able to go back to order screen without it wiped clean

    it would be nice to be able to search for certain orders and open the ticket then be able to go back to the previous order screen without loosing your search criteria. As of now it seems that once you search for the day or certain days and place the correct tabs to search for orders and click on an order you cannot simply go back to that list of orders. You have to plug in the search criteria for each one....

    5 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  6. CUSTOMER INFO LAYOUT SHOULD NOT CHANGE WHEN YOU SWITCH FROM HOME TO HOTEL

    CUSTOMER INFO LAYOUT SHOULD NOT CHANGE WHEN YOU SWITCH FROM HOME TO HOTEL.

    1 vote
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    1 comment  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  7. Email receipt

    Can you add the ability to email a receipt to an address other than the one on the customer record? Would be nice to be able to click Email Receipt and it prompt to "Email to Customer or Other Email "? We often need to email receipts to other managers or someone other than the default email on the customer record. Thanks!!

    8 votes
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    1 comment  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  8. add the ability to scroll through items on the split ticket screen.

    When there are so many items on a ticket, that they dont all fit in one screen, there is no way to scroll to the bottom of the ticket to drag and drop items towards the bottom of the ticket. Thus having to drag and drop un-needed items in order to have the items towards the bottom visable. A simple scroll feature would solve this issue.

    2 votes
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    1 comment  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  9. Require a drink to be put in before order can be sent through for dine in

    Saw a POS system that would not allow a order to go through without at least one drink per patron to be put in. Wine, beer, liquor fountain or even water. Just set up for bar or table. One of our biggest thefts and time we audit deals with tables without drinks on the ticket. We require at least waters put on so if we have the ability to spot check we can see if it is actually water or something else.

    1 vote
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  10. Text boxes lack focus

    Most all of the text boxes in Thrive lack cursor focus. It greatly speeds up the order process when the cursor is already in the text box.

    So for the Customer Lookup page the cursor should already be in the phone number box. Not the area code. The spot for the first 3 digits of the phone number. Additionally, after clicking any of the message buttons the cursor should already be in the box so typing can start right away.

    Otherwise we are in a constant double click motion. Click phones then click the phone number spot then type the…

    1 vote
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  11. 16 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  12. Prompt by order type

    I would like to be able to have a prompt on a specific order type. E.g. When choosing Pick-Up, the system would prompt the order taker to tell the customer where we are located. Given that we have several stores in certain areas, this would prevent customers from placing their orders at one location and going to another to pick it up.

    4 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  13. List Store Phone # on page showing "NO accepting ONLINE ORDERS>>>

    I had to turn off my online ordering due to a problem you guys were having and it says nothing about calling the store at 999-999-000 just says NOT accepting online orders .. Not good for keeping someone as a customer.

    0 votes
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    0 comments  ·  Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
  14. Require zip / address on all credit card orders

    I would like to require the entry of a zip code / address verification on all credit card orders, even for card present orders.

    0 votes
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