If an someone is creative they can add notes ONLINE that look like a charged item and NOT PAY FOR IT. We have to police all online orders for Notes that will be an up charge. I suggest a "N:" to desigiantes that is a note and not a field from their selection that is paid for3 votes
Thanks for the suggestion. I would suggst that you use the Printer Ticket configuration options to modify how item messages are formatted – you could use red, bold, indent or another font size to better distinguish them from the modifiers that a customer pays for. To learn more about formatting your tickets, check out this article. https://thrivepos.uservoice.com/knowledgebase/articles/408231-printer-ticket-configuration
Thr!ve Product Team
make it so when a customers calls back to add to an order that it prints that item to the kitchen with the words revised on top, and at the same time the reciept ticket reprints with the new item on it and also says revised on the top of the ticket just like vital link does.... so that everyone knows there is a new ticket and we can look for all the correct items and not forget things like is happening now.4 votes
Thanks for the suggestion. The POS system has the option to print “REVISED” at the top of a ticket when it is modified. I’ll forward this to our support team to see if they can review your settings and find out more about what is going on at your site.
Thr!ve Product Team.
Remove the tendered option after grand total on ticket if order has not been paid yet or add option to printer setting to be able to remove it. Thanks!1 vote
Hi! Thanks for your suggestion. Later this year we will be revamping all our printing format options so this will be a great time to consider adding this option!
To alert kitchen staff if a new order is placed, make a sound on the KPS screen1 vote
Ability to print a separate subtotal for the customer by food items / bar items, etc.2 votes
- Don't see your idea?