Darren Fox

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  1. 21 votes
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    3 comments  ·  General » Order Taking  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Gary,
    Thanks for your feedback. We will be undertaking a major revamp of our printing functions soon and will definitely be open to looking at ways to improve this area. If you have any specific suggestions of what options you would like to see please let us know.

    Thanks!
    Thr!ve Product team.

    Darren Fox supported this idea  · 
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    Darren Fox commented  · 

    I really liked the way Firefly did fraction pizzas. I've been unhappy with the Thrive ticket and now I'm nervous about seeing the 7.8 ticket that we will be upgrading to soon. It seems to me that the simple solution would be the following:

    If I have a specialty pizza called the Hawaiian that contains canadian bacon and pineapple and the customer doesn't want pineapple on half it should print:

    14'' TRAD CRUST
    HAWAIIAN
    Half
    NO Canadian Bacon

    The current ticket prints like this:

    14'' TRAD CRUST
    HAWAIIAN
    Over all
    (!!No Canadian Bacon!!)
    1st Half
    Canadian Bacon

    To me this seems overly confusing. The simpler, less wordy, the better for a fast paced kitchen.

  2. 15 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Darren Fox commented  · 

    I would love to see this implemented. Nothing derails a busy night like finding out a production printer has been offline for 5 minutes.

    Darren Fox supported this idea  · 
  3. 12 votes
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    0 comments  ·  General » Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
    Darren Fox supported this idea  · 
  4. 3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the suggestion! We have revamped the error messaging around coupons in 8.1 to be much more specific about what is required to make the coupon work. I’m hoping that will be an improvement over using the description field for this, but look forward to getting your input on how that works for you!

    Thanks,
    Duessa & Thrive product team

    Darren Fox shared this idea  · 
  5. 7 votes
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    0 comments  ·  General » Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Darren Fox shared this idea  · 
  6. 10 votes
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    0 comments  ·  General » Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
    Darren Fox supported this idea  · 
  7. 3 votes
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    1 comment  ·  General » Printing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Rod,
    Thanks for the suggestion. I would suggst that you use the Printer Ticket configuration options to modify how item messages are formatted – you could use red, bold, indent or another font size to better distinguish them from the modifiers that a customer pays for. To learn more about formatting your tickets, check out this article. https://thrivepos.uservoice.com/knowledgebase/articles/408231-printer-ticket-configuration

    Thanks,
    Thr!ve Product Team

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    Darren Fox commented  · 

    I'm pretty sure that notes on a ticket, both common message and attached to an item, have *** both before and after the message.

  8. 4 votes
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    1 comment  ·  General » Configuration  ·  Flag idea as inappropriate…  ·  Admin →
    Darren Fox supported this idea  · 
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    Darren Fox commented  · 

    Oh I almost forgot! The default in this is to show all items including inactive items. It would be more useful to only display active items. Perhaps have a checkbox to display inactive?

    Thanks!

    Darren Fox shared this idea  · 
  9. 60 votes
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    6 comments  ·  General » Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →
    Darren Fox supported this idea  · 
    Darren Fox shared this idea  · 

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