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41 results found

  1. Combine driver credit card tip report with any other tip they report manually

    Drivers credit card tips shows in driver tip report but some driver get additional tips that is not part of their delivery and when they report those tips it only shows in payroll, It would be great if those tips can be seen at driver payroll tips location and if possible have totall so we can see all their tips at one place it realy helps adding them together for reporting.
    Thanks!

    4 votes
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    Hi! If drivers enter those other tips during the driver close process on the driver status screen, they will get recorded just like the credit card tips. If drivers enter tips during the “Declare tips at clock off” process, that is more like an override of all system-reported tips and that is what will show on payroll. So if you want the 2 reports to be the same, they should enter all the tips on a per order basis prior to driver close shift. Thanks!

  2. actual sales numbers for lunch and dinner

    show on report what was rung up for lunch and dinner as a actual number not what was taken

    1 vote
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  3. Tips

    Is there a way to see tips at hourly intervals? We split tips per shift and are having trouble knowing what there are in tips (am lunch shift) as the totals are not correct and we're not sure we are looking in the right spot. We can see the day totals after registers are closed but these figures do not match Tips Retained on reports.

    1 vote
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    Hi! We don’t have a report that specifically breaks out tips on an hourly interval,. The easiest way to see this would probably be on the credit card batch screen. You can also pay tips out mid-shift – just go to the “Close register” function, pay out the tips, then cancel the close process if you don’t want to count out your register at that time. The tips will record as paid and will not ask you to pay out again.

    Thanks,
    Duessa & Thr!ve Product Team.

  4. I need a tip report for each employee for each day

    I need to have a "Tips" column instead of breaks or lunches paid or not paid, I need to see the daily hours and daily tips reported, where is the report for that?

    1 vote
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  5. Show weekly labor goal as opposed to daily labor goal

    While the system shows daily labor goals i would like to see a weekly labor goal and a day by day limit or surplus on labor as to meet the goals for the week.

    4 votes
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  6. A printable Server Details button would be critically useful in the Server Status screen.

    Server Details are:
    Server Name
    Date
    Net Sales
    Cash Sales
    Credit card Sales
    Credit card tips
    LIST OF TICKETS

    7 votes
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  7. Would like to see expanded trend report.

    Specifically online ordering percentage and "productivity"

    1 vote
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  8. add to the Gift Card report an item count for how many gift cards are sold in a time period

    We need the Gift Certificate Sales report to show number of cards sold and total dollar value of cards sold.

    1 vote
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  9. Add a print button for the local printer on the Close Shift Report

    Add a print button for the local printer on the Close Shift Report

    1 vote
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  10. Create a Waste Option

    I would like for my managers to report waste in the system. We currently have to use a paper system. I see there is a report for waste but no way to add to the report.

    3 votes
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  11. ADDING A ZONE COLUMN TO THE 'DRIVER STATUS" REPORT

    IT WOULD BE VERY HELPFUL IF A COLUMN IN THE "DRIVER STATUS" REPORT WAS ADDED THAT SHOWED WHAT ZONE EACH DELIVERY IS. THIS IS ON THE REPORT THAT YOU CAN LOOK AT FOR WHAT DELIVERIES HAVE BEEN ASSIGNED. THIS WOULD MAKE IT EASIER TO JUDGE HOW LONG A DRIVER WILL BE GONE BECAUSE WE WILL NOT HAVE TO EXIT OUT OF THE DRIVER STATUS REPORT, GO TO THE TICKET AND SEE THE ZONE. IT WOULD ALL BE ON ONE SCREEN.

    4 votes
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  12. Credit Card Batch Report/Excel Export does not Exist

    PROBLEM: Credit card report does not exist. Attempting to copy and paste from the web page is labor intensive. Numbers are not pasted as numbers, dates are text and code icons are copied. Credit card reconciliation from the POS to the Merchant without this detail is problematic making it very easy to missing getting paid by customers SOLUTION: (1) Export batch data detail into one tab of spreadsheet with values exporting into the correct data types (e.g. dates, numbers, etc.) (2) Export the batch summary detail on a separate tab. BENEFIT: (1) Create a report/excel export for a critical process…

    3 votes
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    Hi Michael,
    Great suggestion. I can see how this would help with record keeping. Over the next year we will be updating all of our reporting functionality and adding more robust export capabilities. Defiinitely will make sure that the batch report is included in this effort.
    Thanks,
    Thr!ve Product Team.

  13. Trend Report - Excel should export to format of colomns and rows versus printed output. Excel analysis in current format is labor intensive

    PROBLEM :User required to manipulate data to attempt to analyze in excel due to data format and data type translations for dates SOLUTION: For the export, (1) the columns headers should be Date, Gross Order Total, Total Net Sales, Total Sales, Daily Average Sales, (the rest of the row headers), etc.., all on the top. (2) The data values populated underneath the appropriate column headers (3) Export to Excel would be seamless without manipulating the data output for analysis purposes (4) correct data format to be mm/dd/yyyy. BENEFIT: Quickly and easily export data and take advantage of all the functions…

    1 vote
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  14. a report that you can customize to employee if wat that show all authorizations.

    be able to track who is over riding set amounts. Not enought for a coupon to be added or not enought for delivery. Can see authorize by bunt can see in report if no money was taken off. Still lost if not added in the fist place.

    1 vote
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  15. make the text bigger, so that we can see it easliy

    make the text bigger, so that we can see it easliy

    1 vote
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  16. 1 vote
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    Hi! Thank you for your suggestion. We currently show “Open Drawer” on the Open Drawer report instead of a ticket # if the drawer was opened on a No Sale. We can certainly add to the wish list to be able to filter this report to only show the “No Sale” type drawer opens.

  17. Deferred order report on when order was placed

    I would like to see a report that indicates when a deferred order was placed into the system, as well as the cashier who entered the order. Currently, the only report available is one that shows deferred orders due on a particular day, not when they were entered. It is currently difficult to determine which day the order was placed and when it was due after the order is finalized.

    2 votes
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  18. Add drop details to Store Summary

    The Store summary report should have a section that shows all the drawer/driver drops indiviually and WHO made the drop. It is the one piece that is missing from the store summary. At the end of the night or in the morning it would be great to look at the store summary and know how many drops you were expecting in the Drop safe

    1 vote
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  19. Allow the ability to have a tender type only for deposits

    We would like the ability to create a tender type to use when making deposits, but not give our employees the ability to use it when taking orders.

    0 votes
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  20. Add totals to the Bank Deposit Report

    When you run a bank deposit report for multiple days, add totals to each column

    0 votes
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